Call 1-800-959-8281 to contact Canada Revenue's Community Volunteer Income Tax Program (CVITP). These free clinics are offered between February and April of each year in various locations across Canada, however, some tax clinics operate year round. See locations of tax return clinics.
If you owe money, there are many options for making payments to the Canada Revenue Agency.
My Payment lets you make one or more payments in one simple online transaction. You can use this service if you have access to online banking at a participating financial institution. (Your transaction total is subject to the daily limit for online banking you have established with your financial institution.)
The following institutions are currently participating in My Payment:
BMO Bank of Montreal (Personal accounts only)
RBC Royal Bank
TD Canada Trust
You can also make payments in person at financial institutions, use telephone and Internet banking services, send a cheque or money order by mail, or pay by preauthorized debit. Note: Payments in cash will be accepted at CRA offices if exact amounts are tendered. Any excess payment will be applied to the taxpayer's account.
You can file electronically using NETFILE. Returns must first be prepared using one of the 2009 NETFILE-certified commercial tax preparation software packages or Web applications. When you file using NETFILE or the TELEFILE phone service, you have access to My Account for Individuals, where you can view your personal tax and benefit account information through a secure Web portal. For additional services now available online, click here.
UFile Easy to use and affordable software. Enter your income tax information using an interview interface. Only for personal income tax preparation (T1), with the capability to handle any kind of self-employment income and calculate capital gains. UFile also offers online income tax preparation and filing.
Quick Tax Canada This user-friendly Canadian tax software program lets you prepare your income taxes easily and quickly. Many Windows versions are available, including one for incorporated businesses.
Answers to many common question may be found in your 2009 Income Tax Package. The following websites offer answers to frequently asked question, but are not intended to be a substitute for professional advice. Each person's situation differs, and a professional advisor can assist you in using the information on this web site to your best advantage:
If you have not received, or have lost or misplaced your current year's T4 slip or other information slips, you have to ask your employer, or the issuer of the slip, for a copy. On the other hand, if you are filing a tax return for a prior year, and you have not received, or have lost or misplaced your information slips for that year, you can call 1-800-959-8281 for a copy of your slips for that year.
Changes can be made online, by telephone, fax or mail.
Your current address is essential to avoid uninterrupted payment of your benefit payments you may be receiving, such as the GST/HST credit (including those from certain related provincial payments), Universal Child Care Benefit, and Canada Child Tax Benefit payments (including those from certain related provincial or territorial programs), and Working Income Tax Benefit (WITB) advance payments.
See the guide to important dates for individuals and businesses to know about, including dates when returns are due to be filed or payments are due to be paid. Also, there are dates when Canada Revenue pays credits or benefits to you.
For businesses, the guide has information such as determining when various returns or payments are due, retaining your books and records, establishing your fiscal year end, and calculating installment payments if applicable.
Call Canada Revenue at 1-800-959-8281 to schedule an appointment to discuss your special needs for completing your tax return. They also are expanding and targeting outreach activities to meet the needs of taxpayers.