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Richmond Public Library Richmond Public Library
1998 Annual Report

L-R Mark Porter, Lesley Wood Bernbaum, Tung Chan, Bill Eades, Councillor Corisande Percival-Smith, Valentina Wojna, Perry Mazzone (Vice-Chair), Colleen Chambers (Chair), Jim Chu
Reports:
Highlights from the Library Board

1998 Year at a Glance

Branching Out

Beyond Books: Computers Connect You to the World

Preparing People for a Wired World

Activities for all Ages

Something for Everyone

In Touch with the Community

Building for the Future

Statistics:
Statement of Revenue and Expenditures

What was Borrowed

Senior Staff


Highlights from the Library Board

Our proudest moment in 1998 was the opening of the state-of-the-art Ironwood Branch--the Library of the Future. The Branch features the latest in technology and modern design, and delivers an excellent selection of popular books, videos, Chinese language books, compact discs and CD-ROMs.

When first entering the Branch, one is reminded of a high-end bookstore. Hundreds of copies of bestsellers are displayed with front covers facing out; display carts hold listening stations and an abundance of CDs; refreshment are available in the Library's Living Room. Customers browse through magazines and newspapers while enjoying a coffee in a comfy chair beside the river-rock fireplace. Daily storytimes entertain children and their families. A computer learning and training facility, plus dozens of Internet and electronic reference stations, prepare people for a wired future. Express Checkout machines offer speed and privacy.

During 1998, Mayor Greg Halsey-Brandt and members of City Council continued their generous support of the Library's initiatives. We would like to thank them for their generous financial support and their commitment to providing excellent service for all residents of Richmond.

The Library Board and staff were delighted to receive several major awards in 1998. Even more inspiring, the many comments and ideas from our library customers will continue to drive us to deliver the future, today.

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1998 Year at a Glance

Demand for services is at an all time high. The opening of the Ironwood Branch in December increased the demand even more.
Richmond residents who regularly use their library cards 138,644 (90% of Richmond residents)
Number of visits to the Library 1,205,164
Number of books, videos & CDs checked out 2,166,278
Number of library programs presented 731
Number of people who attended storytimes and other library programs 34,340
Finding information: number of questions answered 185,923

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Branching Out

Ironwood's great selection of 45,000 high-demand books, magazines, videos and compact discs, dozens of copies of bestsellers and 7,000 Chinese language books, means everyone can find something to enjoy.

  • Express Checkout machines make borrowing a breeze.
  • Surf, play and learn on dozens of state-of-the-art computer stations.
  • Daily storytimes delight children and their families.

"We are excited to be members of such a futuristic library. We love the facility, and we love the staff." (Ironwood customer)

"We love the Library and the new, quick checkout!" (Ironwood customer)

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Beyond Books: Computers Connect You to the World

"The Richmond Public Library (web) site shows that libraries and librarians intend to take a proactive role in helping people discover and learn about the Internet." From Jim Carroll and Rick Broadhead's bestselling 1998 Canadian Internet New User's Handbook

Information at your Fingertips: The Web and Other Computer Resources at Richmond Public Library

One of the most popular features on the Library's web site is the online Citizenship practice test at www.rpl.richmond.bc.ca/community/citizenship/.

  • On the web site, customers can also learn how to surf the Internet, visit specially selected web sites in categories ranging from travel to politics, and even read the Richmond Review newspaper!
  • In 1998, there were nearly 40,000 visits to Richmond Public Library's 15 free Internet stations. The number of stations grew to 101 when Ironwood opened in December.
  • Use of Richmond Public Library's web page increased 44% over 1997.
  • Children are captivated by the fun and educational CD-ROMs available on computer stations just for kids at Brighouse and Ironwood.
  • Looking for a job? A phone number? A government department? Our digital reference stations put it all at your fingertips.

For more on access to Richmond Public Library's technology and Internet resources, click here.

"Your selection of books is thorough and relevant. Your computer network is the best I've seen in any library." (Library customer)

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Preparing People for a Wired World

A variety of Internet sessions, from beginner to advanced, show people how to get the most out of the World Wide Web.

Job hunters can tap into the Web's career information in free Job Search classes.

Seniors learn how to search the Internet and send e-mail to their family and friends.

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Activities for all Ages

Programs for all ages encourage literacy, teach new skills and offer creative possibilities: The Library supplies books and advice to over 20 book clubs.

English, Cantonese and Mandarin language talks on literature, health, finance, medicine and exercise caught the attention of hundreds of people.

Newcomers are supplied practical information and welcomed to their new community.

Over 70 homebound residents receive a regular delivery of books and books on tape.

Thousands of children experience the joys of reading at baby, toddler and preschool storytimes.

Nearly 3,000 kids participated in the Summer Reading Club.

"The storytime librarian is so wonderful with children. She sings and talks to every child and makes them feel special". (Parent).

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Something for Everyone

The Library now has over 350,000 items to borrow:
  • Hardcover & paperback books
  • Videos
  • Magazines
  • Audio books
  • Newspapers
  • Large Print books
  • CD music
  • Books in 8 languages
  • CD-ROMs
  • Multilingual magazines & newspapers

"You have an outstanding array of current bestsellers." (Library customer).

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In Touch with the Community

Librarians gave advice on great new books and web sites in the Richmond Review newspaper's "Book Club" and "New on the 'Net" columns.

Richmond's reputation is growing! Libraries around the world are curious about Ironwood's success and other RPL innovations. RPL Board and staff members shared their expertise at several Canadian and international conferences.

Partnerships with dozens of community groups bring Library customers a wide variety of programs. Tax seminars by H&R Block Canada, health classes by the Osteoporosis Society of B.C. and the Chinese New Year festival with the Oriental Arts Club are just a few of our successful collaborations.

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Dignitaries
Library benefactor Mr. Kwok-Chu Lee (center) with Mayor Greg Halsey-Brandt (left) and Chief Librarian Mr. Greg Buss.

Building for the Future

We'd like to thank all our generous donors for supporting Richmond Public Library with donations of cash, books, videos, CDs and computer equipment. The Library also wishes to thank the Provincial Government and the City of Richmond for their funding.For a list on library donors, please see below.

Over $30,000
Mr. Kwok-Chu Lee donated $30,613 and 4,000 Chinese language books
Friends of the Library donated over $30,000

$5,000-$20,000
Compaq Canada Inc.
London Drugs
Nortel Networks
May Family

$1,000-$5,000
Vancouver Stock Exchange
Hamilton Community Association
Canada Post Corporation Heritage Club
John and Ruth Collison
Corisande Percival-Smith

Up to $1,000
Bazen, Marjorie; Bernbaum, L. Wood; Bochner, Lincoln; Bogdonov, Jack and Linda; Buss, Greg; Chambers, Colleen; Chan, Tung; Chang, Annie; Chang, Jenson; Cheung, Yung Foon; Chu, Jim; Clark, Kelly; Creasy, Ross; Crossman, Joan; Durrant, Lillian; Duval, Andree; Eades, Bill; East Richmond Community Association; Ellis, Mark; Eso, Barbara; Fisher, Mark; Graham, H. Sydney; Greczmiel, Erika; Heeley, Frank; Ing, George; Jay, Pamela; Kam, Ni Kwing; Law, Elsie and Johnson; Law, Kwokchee; Liu, Chih-Ting; Lohvinen, Walter; Luk, Benjamin; Mazzone, Louise and Perry; McNeely, Cate; Mihocik, Nancy; Nakamoto, June; O'Hara, Doreen; Oriental Arts Club; Percival-Smith, Corisande; Peterson, Marillyn; Rutherfore, Vivian; Shariff, Anar; Shum, Christiana; Stursberg, Peter; Su, My Na; Tang, Ken; Tomic, Nina; Vancouver Oakridge Lions; Watson, John; Wojna, Valentina; Wong, Sheila & June; Wong, Shun Fat; Wong, Wing Yu; Wu, Yu Ying; Yeung, Kam-Ho.

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Richmond public Library Board: Statement of Revenue and Expenditures

Revenue ($)
City of Richmond contribution 4,290,600
Grants* 299,322
Fines and other revenue 288,026
Total 4,877,948

Expenditures ($)
Automation 87,357
Books and periodicals 891,624
Buildings, leases and maintenance 26,911
Utilities 119,316
Minor capital purchases 18,972
Resource sharing services 84,863
Salaries and employee benefits 3,229,836
Supplies and equipment services 303,614
General and administration 209,816
Total 4,972,309

Excess (deficiency) of revenue
over expenditures
(94,361)
Surplus, beginning of year 285,468
Allocation to City of Richmond (180,000)
Surplus, end of year 11,107

*The Richmond public Library Board wishes to acknowledge the Library Services Branch, Ministry of Municipal Affairs for its generous support.

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What was Borrowed

Total Circulation in 1998: 2,166,278
Increase over 1997: 6%

Percentage of Total Circulation
Adult Books (Fiction and Non-Fiction): 37%
Children's Books (Fiction and Non-Fiction): 30%
Chinese Language Books (Fiction and Non-Fiction): 21%
Multimedia, Video, Audio and CD's: 11%
English as a Second Language & Literacy: 1%

News Flash
Richmond Public Library has the second largest Chinese language collection in B.C. with over 48,000 books.

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Senior Staff

Greg Buss, Chief Librarian and Secretary to the Board

Cate McNeely, Deputy Chief Librarian and Ironwood Project Leader

Jane Watkins, Manager of Public Services

Sybil Harrison, Manager of Branch Services

Linda Bogdonov, Coordinator of Computer and Circulation

Andrew Jankowski, Coordinator of Technical Services

Beryl Jeffrey, Coordinator of Reference and Information

Shelley Civkin, Head of Readers' Advisory

Kelly Clark, Head of Multimedia Learning Centre

Andree Duval, Head of Youth Services; Acting Coordinator Circulation

Mark Ellis, Network Support Analyst

Susan Henderson, Acting Steveston Branch Head

Sandra Lee, Steveston Branch Head; Acting Head Multimedia

Marie McKee, Acting Head Multimedia

Haidee Parker, Acting Head of Youth Services

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