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Richmond Public Library
Free eBooks at Library-to-Go

Coming February 21!

eBooks @ Your Library
Richmond's very own eBook website

In addition to the current Library-to-go eBook service, Richmond residents will have access to a new eBook collection.

How's it better? Less waiting time!
We'll be purchasing more copies of popular materials.
Exclusive access for Richmond residents.
We want to hear from you - if we can buy it we will!

Changes to the service
You must be a resident of Richmond.
Not a resident? You can still borrow print books, DVDs and CDs from RPL and check with your home library for eBook access.
Keep your fines below $10 to borrow our eBooks.

Setting Up Your Computer Using Library-to-Go Website Transferring eBooks to eReaders
Downloading eBooks to Smartphones Returning your eBooks What eBooks are available?
Exclusive eBook Collection for RPL Users Frequently Asked Questions Troubleshooting Tips

Click here to print this page.


With Library To Go, you can download eBooks and audiobooks for free to your Windows or MAC computer, or a smartphone, and transfer them to your iPod, mp3 player, eBook reader and other compatible portable devices, or burn them onto a CD .
It's open 24 hours a day, 365 days a year (even when the library is closed) so you will never be without a good book!

Learn more:     Quick Start Guide     •     Video Tutorial (require flash)


  • No Late Fees! Automatic returns (books expire after the loan period and will be returned automatically).
  • Borrow books at the comfort of your home without going out.
  • Available 24/7. Borrow even when the library is closed. (good for those nights of insomnia when you want to find something to do at 3am.)
  • Usually a shorter waiting list for best-selling titles


  • Audiobooks:
    Listen to the spoken word version of the book. Available in mp3 or wma formats.
  • eBooks:
    Electronic version of the printed book you can read on the computer, smartphone or a eBook reader. Available in PDF, ePUB and mobi formats. More about the collection...


1. Set Up Your Computer

laptop image Click here for instructions to read eBooks on your smartphone.

Step One

Download free software

Adobe Digital Edition button
Scroll down to the install section and hit the launch button. Follow the instructions to download and install the software to your computer.

Step Two

Sign up for a free Adobe ID.
You'll need to enter your email address and create a password.
If you like to transfer your eBooks from one computer to another computer, a mobile device or an eReader, you will need this ID.

Step Three

Open Adobe Digital Editions.
Click Library on the top menu bar and click Authorize Computers.
Enter your Adobe ID.

You may also need to...

If you have more than one computer, activate the Adobe Digital Editions of both computers with the same Adobe ID. That way, you can download the same eBook to both computers.

2. Browse the Library-to-go Website for eBooks

library to go website
  • Go to the website:
  • Recommended: Login first (top right corner). Select Richmond Public Library and enter your library card number.
    Why sign in first? This will allow you access to extra copies and the exclusive collection available only to Richmond Public Library users. Learn more about this...

  • To browse the collection: Click the eBooks link in the top green navigation bar.
    TIP: Scroll to the bottom of the page and you can view a complete list of all the eBooks, or a list of all the ones that are currently available for borrowing.
  • To search for a specific book: Use the search box to find a title or author. You can limit the search to eBooks by picking a format in the all formats dropdown box.

  • If an item says Add to cart, that means it's available for borrowing now.
    If it says Place a hold, that means all copies are currently out. Click the button to go on the waiting list.
  • Once you have added items to your cart, you can proceed to check out. Choose your library (Richmond Public Library), and enter your library card barcode.
  • Click download, and Adobe Digital Editions will open up automatically to download your book.
    TIP: Choose Open With instead of Save File. That way you don't have to locate the eBook file yourself.

Click here for more details on borrowing.

3. If You Have an eReader, You Can Transfer Your eBook From Your Computer

To set up your eReader:

  • Make sure your computer's Adobe Digital Editions and your eReader are both activated with the same Adobe ID.
  • Connect your eBook reader to your computer.
  • Open Adobe Digital Editions.
  • When the device setup assistant dialogue box pops up, click authorize device.
  • Your eReader's name should show up on the left pane.

To transfer an eBook to your eReader:

  • In Adobe Digital Editions, click the Library View to see the list of books you have.
  • Click on the eBook you want to transfer and drag it to the eReader icon on the left.
  • The Copy Documents box will pop up and the transfer will start.
  • When the box closes, the transfer is complete. Disconnect your eReader.

4. Download an eBook straight to Your iPhone, iPod Touch, iPad and Android Phone

  • Compatible devices:
    iPhone OS v4.0 or newer, Android v1.5 or newer
  • Download and install Overdrive Media Console.
  • Activate your software with your Adobe ID. Sign up here if you don't have one yet.
    Click here for detailed instructions: AndroidiPhone

5. Return Your eBooks

When you borrow your books, you can select how long you want your loan period to be (7-day, 14-day or 21-day). Your eBooks will automatically be returned on the due date.

To return an eBook early:

  • Open Adobe Digital Editions.
  • Go to Library View (upper left corner), where it shows you all the covers of the books you've downloaded.
  • Under the Bookshelves heading, select Borrowed
  • Click on the arrow to the left of the book cover to see item options.
  • Click Return Borrowed Item.
  • Click Return when the dialogue box pops up to confirm.


There is a wide variety of reading materials available, both fiction and non-fiction, for readers of every age. Choose from bestsellers, classics, business, health, travel, cooking and more.

dragon tatoobook cover warriors book cover new moon book cover harper book cover cookbook book cover hobbit book cover

In our library catalogue, you can also search for downloadable items. An eBook record looks like this:

catalogue record

Exclusive eBooks for RPL Users

Richmond Public Library has signed up for the Advantage program and will now be providing more books to choose from for RPL cardholders!

Overdrive Advantage

What is the advantage program?
Right now, all the libraries in British Columbia share the same eBook and downloadable audiobook collection. With the Advantage program, our library will be buying additional titles and copies that only Richmond Public Library cardholders can download.

It gets even better! If you place a hold on a title that has the Overdrive Advantage icon you will have a shorter wait time, as you will have access to both the RPL copies and the general Library-to-Go copies.

How can I access this exclusive collection?
All you have to do is login to Library-to-Go with your RPL library card first. Look for titles with the Advantage icon.


How many titles can I borrow at a time?
5 titles.

Can I download Library-to-go eBooks to my Amazon Kindle?
Sorry, but the Amazon Kindle currently does not support Adobe eBooks.

Why isn't every book available as an eBook?
The company that publishes the book may choose not to publish the particular title in eBook format.

What is the difference between an Adobe EPUB and a PDF eBook?
EPUB lets you change font or make the text bigger or smaller to fit the book to your screen. It's the better choice especially if you're reading on a small screen. PDF is better at keeping the original layout.

Why do I need an Adobe ID?
If you want to download the same book to multiple computers, or transfer them to eReaders, then you need an Adobe ID. If you only plan to read your eBooks on one computer, then you can activate your Adobe Digital Editions anonymously (without an ID).
Click here to get a free Adobe ID.

See more frequently asked questions


When I tried to download my eBook, I got an .acsm file instead.
Right click on the .acsm file, select Open With and choose Adobe Digital Editions. Click OK and Adobe Digital Editions will open up and download your eBooks.
To avoid this problem in the future, when the pop up dialogue box comes up when you click the Download button, select Open With instead of Save File.

You can also set your computer to always open your eBook files with Adobe Digital Editions. See detailed instructions.

I got an error message: "Adobe Reader could not open "urllink.acsm" because it is either not a supported file or because the file has been damaged"
Please try again using Adobe Digital Editions. Adobe Reader will not open and download eBooks.

I got an error message: "Error getting license/License server communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER'.
Publishers often put restrictions on their eBooks to limit what users can do with their files. (DRM, or Digital Rights Management).
If you try to download the same eBook on a computer or device after having downloaded it to another one using anonymous activation or different Adobe ID, you will get this error message.

To avoid this in the future, activate all your computers and devices with the same Adobe ID.
1. Open Adobe Digital Editions.
2. Select Library > Authorize Computer...
3. Under eBook Options, enter your Adobe ID (email address) and password.
4. Click 'Activate'.
5. Click 'Finish' to close the 'Setup Assistant' dialog box.

See also:
» More Troubleshooting
» Is my eReader or smartphone compatible with Library-to-Go?
» Get software help for Adobe Digital Editions and Overdrive Media Console

It's still not working! Call or email us. We'll be happy to help!

Library To Go is presented by British Columbia Libraries: Your Library Without Walls, with support from the Ministry of Education.