If you've provided us with a valid e-mail address, we will e-mail you a courtesy notice before the due date of your loans and when your holds are available for pick up. We do not give your e-mail address to anyone else. This means that we are not associated with spam in any way. Despite this, our e-mails may be filtered as spam or Bulk/Junk email. To make sure you receive our courtesy e-mails you can follow these steps.
- Please add our "From Address", firstname.lastname@example.org, to your address book, contact list or friend list.
- Please check your Spam Folder for our messages. If they appear, select one and indicate that it is not spam. This folder may also be called the Junk Folder or Bulk Folder.
- Include our "From Address", email@example.com, on any safe or allowed lists.
If these steps do not work, please contact us