All services are provided free of charge by volunteer lawyers. This non-profit society aims to provide quality pro bono legal assistance to those who cannot afford a lawyer or obtain Legal Aid through pro bono clinics throughout BC. Provides 30 minute appointments for legal advice and materials to run the clinics. Lawyers do not represent in court. Richmond clinics can be found at Chimo Crisis Services (120 - 7000 Minoru Blvd.; 604-279-7077) and at Multicultural Helping House (275-7000 Minoru Blvd.; 604-879-3277). Call toll-free to make an appointment.

Offers support groups for adults (19+) from alcoholic, addictive or dysfunctional families. Based on the 12-step program of AA. Meetings take place at two locations in Vancouver. Tuesdays at 7:30pm at Avalon's Womens Centre (5957 W. Boulevard) - it is women only. The other meeting is Saturday at 10:30am at the GF Strong Rehabilitation Centre (4255 Laurel Street). For more information call the 24hr information line.

AirCare inspects vehicles to ensure their emissions fall within allowable Canadian standards. Centres are open Monday to Saturday, from 8:30 a.m. to 5:00 p.m. The test fee for 1992 and newer model year vehicles is $45, and for 1991 and older model year vehicles it is $23. All vehicles are charged $23 for a re-inspection. Current wait times are available online.Telephone for more information.

The Al-Anon Family Groups are a fellowship of relatives and friends of alcoholics who share their experience, strength, and hope, in order to solve their common problems. Alateen is a fellowship of young Al-Anon members, usually teenagers, whose lives have been affected by someone else's drinking. There are no dues for membership. For more information, and for meeting times and locations, call (604) 688-1716.

Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

A non-profit charitable association that provides direct service/support to youth-at-risk and adults (16 to 65) who have learning disabilities and/or learning difficulties. Offers information, referral, psych-ed and vocational assessments by registered psychologists, individual counselling, support groups, advocacy, public awareness presentations, research projects, "Start Here" EAS for anyone unemployed funded by the Province of BC and "Youth Prep" for youth-at-risk funded by Service Canada Skills Link.

Provides information and advocacy for anaphylaxis, allergy and asthma sufferers and their families. The AAIA also provides telephone support and sells allergy cookbooks and other products. Members receive newsletters four times a year.

An organization that provides direct support to ALS patients, their families, and caregivers. The society raises funds for patient services and research and to increase public understanding of Amyotrophic Lateral Sclerosis.

Caregivers' Workshops
E-mail: patientservices2@alsbc.ca
Annual workshops for primary caregivers, family members and friends of ALS patients. The purpose of these workshops is to provide an opportunity to come together, meet other caregivers of ALS patients, exchange information, and enjoy the day in an open and supportive environment.

Equipment Loans
E-mail: Equipmentloan@alsbc.ca
The Society maintains an extensive equipment pool, available on an "as needed" basis, to ALS patients throughout BC and the Yukon.

Resource Library
E-mail: patientservices2@alsbc.ca
The Society maintains a Resource Library with books, videos, and current articles on ALS. See the website for more details.

Support Groups
E-mail: patientservices2@alsbc.ca
Groups meet regularly in locations throughout BC to share information and support. Meetings may include: speakers presenting research, equipment etc., a social component; and updates on the Society and upcoming events.

The Alzheimer Society of BC exists to alleviate the personal and social consequences of Alzheimer Disease and related dementias, to promote public awareness and to search for the causes and the cures. Services include a toll-free information line, book and video loans, free literature, a publication for caregivers, a society newsletter, Speakers' Bureau and health fairs, advocacy, and funding for research.

Alzheimer/Dementia Family Support Group
Family Group meets the first Tuesday of every month at 7:00 p.m. at the Richmond Caring Place (7000 Minoru Blvd.) except in July, August and December. Family and friends of people with Alzheimer Disease or a related dementia receive information and emotional support. For information about other times and places in the Lower Mainland, please call the Dementia Help Line at 604-681-8651.

Chinese Support Group
Phone:  604-687-8299
Fax:  604-687-2626
E-mail: vlam@alzheimerbc.org
For more information, please contact Vivian Lam at the Chinese Resource Centre at 604-687-8299.

Early Stage Alzheimer/Dementia Support Group (in Vancouver)
Phone:  604-681-8651
For persons with Alzheimer's disease and/or related dementia. Contact the Dementia Help Line at 604-681-8651 for more information.

Memory Lane Thrift Shop
6940 No. 3 Rd.
Richmond,  BC   V6Y 2C5   (Map)
Phone:  604-244-5939
Sells clothing, furniture, household goods, toys and more. Donations accepted with thanks. Open Monday to Saturday 10:00 a.m. to 5:00 p.m. and occasional Sundays 1:00 to 4:00 p.m. Part of the proceeds help to support the Alzheimer Society of BC.

Safely Home
Phone:  604-681-6530
Fax:  604-669-6907
Toll Free:  1-800-667-3742
E-mail: registry@alzheimerbc.org
A confidential national registry developed by Alzheimer Canada with the RCMP which helps individuals with Alzheimer Disease return home safely following an episode of wandering. For a one time fee of $35, the Alzheimer Society provides an identification bracelet, a Caregiver Handbook and ID cards. A special registration form for only BC residents will register a person with Safely Home and the BC Photo Registry.

A non-profit organization serving the needs of Chinese youth and students. They assist youth to find their educational and vocational direction. The AFC tries to bridge the communication gap between youth and their parents by helping parents understand the educational system in Canada. Their services include free academic consulting, workshops about the educational system, providing a variety of educational information, free drop-in tutoring services and volunteering opportunities.

Amnesty International is a worldwide, voluntary activist movement to protect human rights as set out in the Universal Declaration of Human Rights and other international laws.

Group 92 - Richmond
9280 No. 2 Rd.
Richmond,  BC   V7E 2C8   (Map)
E-mail: mhender@shaw.ca
Meets the third Monday of every month, September through June at 7:30 p.m. at the Christian Reformed Church of Richmond, 9280 No. 2 Rd., Richmond.

A non-profit society formed to increase awareness of anxiety disorders; promote education of the general public, affected persons, and health care providers; and increase access to evidence-based resources and treatments.

In addition to providing social activities for its members, this veterans group sponsors numerous community activities, and raises funds for various charities.

Arrive BC connects skilled immigrants with construction and transportation related jobs in the Lower Mainland and Fraser Valley. They provide career assessment and planning, funding for skills upgrading, workplace activities, and connections to potential employers.

A non-profit organization committed to excellence and leadership in research, care, education and advocacy for people with arthritis. Education services include the Arthritis Self Management Program, an exercise outreach program and community support groups. Trained volunteers are available to provide informational presentations to groups on request.

Arthritis Answers Line
This telephone line provides general information, emotional support, assistance to locate community resources, guidance to access the health care system and mail-outs of literature. It is operated by trained volunteers in English, French, Cantonese, Mandarin and Punjabi.

Arthritis Self-Management Program
This program is available in communities across BC. Facilitated by trained volunteers, the program is offered in six-sessions, two hours once a week for six weeks, and provides people with the knowledge and skills to help them manage their arthritis.

Joint Works and Water Works
A community-based land and pool exercise programs for people with arthritis.

Take Charge! Early Intervention for Osteoarthritis Program
A program led by health professionals that highlights the importance of early intervention in osteoarthritis treatment, the need for exercise, joint protection, nutrition, the proper use of medications, and creating a comprehensive health and lifestyle management plan.

Promotes the beautiful French language. Raises funds for the French speaking community centre. Holds weekly breakfast at Whitespot - 10am and exchanges info on the Francophonie. Hosts monthly suppers in a local restaurant.Produces monthly newsletter.

An adult Mixed Orthodox Softball league. Plays at a mid-level with regard to competiveness.

The AVC celebrates Austrian and German culture through song, dance and social gatherings. A Ladies Auxillary organises club events such as bazaars, family nights and summer garden fests. The Club is closed in the summer except for certain events in July and August.

A parent-based and directed society providing advocacy, information and support to individuals with autism and their families in British Columbia and Yukon.

Community Parent Groups
E-mail: shui@autismbc.ca
Parent volunteers who meet at regular intervals to assist parents in their respective communities. An excellent opportunity to meet and network with other parents, and also a great opportunity to learn more as many of our groups bring in guest speakers on a wide range of topics to help educate interested parents.

Library
E-mail: shui@autismbc.ca
A resource library of over 1500 items, including books, videos, audiotapes and autism-related journals. Will send requested materials to any member of the Society free of charge with return postage paid.

Online Discussion Forum
An opportunity for parents and professionals in the community to have real-time discussions regarding treatment issues, adult issues, school issues and provincial issues. It also provides a section for classified ads and help wanted. This service is accessible from the home page by clicking on the Discussion Forum & Classified Ads link.

Summer Reimbursement Program
Helps pay for summer activities that some families may not be able to provide. Child must be autistic to be eligible.

Workshops and Events
Fax:  604-434-0801
Individualized workshops are offered to groups of eight people or more as an information resource for professionals and community programs. Download and fax a form in to request this service.

A religious community that gathers for regular meetings for devotions, consultation and social time, in members' homes. Regular devotional gatherings, children and youth development classes, and, study circles are held for Baha'is and others interested in spiritual and moral education through the Baha'i Faith. Members of the community are also active in charitable and service activities.

A non-denominational Christian church. Breaking of Bread (Communion) each Sunday at 9:00 am. Sunday School and Family Bible Hour at 10:30am. Weekly Bible Studies on various nights. Contact for more information.

Daily Vacation Bible School
Takes place August for ages 5-12 years old and is run out of the church. There is no cost and the children register on arrival (whether for one day or all three days). Bible stories, games, crafts and other activities are tied together by a theme that changes from year to year.

ESL Classes
Conversational classes for adults taught by others of various backgrounds. Courses often follow material purchased from Vancouver Community College. There is a nominal cost and each quarterly term begins with registration and a test that determines the appropriate level. Classes are divided into levels that range from beginner to advanced. Offered October through May on Tuesdays and Fridays from 10:00am to noon. Registration begins in September.

Friday Night Children and Youth Activities
A drop-in night of activities, often involving singing, Bible lessons, crafts, games, and a snack. Offered from October through May from 7:30pm-9:00.

The Office of the Superintendent of Bankruptcy helps to ensure that estates in bankruptcy, commercial reorganizations, consumer proposals and receiverships are administered in a fair and orderly manner.

Basketball BC creates opportunities throughout British Columbia for the participation and development of players, coaches, and officials at all levels in the great game of basketball.

Club Teams and Registration
Phone:  604-718-7857
E-mail: cbrown@basketball.bc.ca
Register your basketball team with Basketball BC to get insurance coverage and more.

Coaching
Phone:  604-718-7490
E-mail: mmcneill@basketball.bc.ca
Basketball BC offers a variety of National Coaching Certification Programs (NCCP), such as the Super Conference, which is designed to help coaches of all levels.

Elite and High Performance Programs
Phone:  604-718-7856
E-mail: rtomlinson@basketball.bc.ca
Basketball BC offers Development Camps, Regional and Provincial Teams and Regional Training Centres in various locations across BC as well as the Centre for Performance held in Greater Vancouver. Programming is offered for participants from ages 12 to 18.

Leagues
Phone:  604-718-7857
E-mail: cbrown@basketball.bc.ca
As a service to its members, Basketball BC posts current contact information for a number of leagues around the province.

The Steve Nash Youth Basketball League
Phone:  604-718-7773
E-mail: ljohns@basketball.bc.ca
Teaches boys and girls, grades 4 through 7 (younger and older players can participate, depending on the needs of each community) the fundamentals of basketball in a fun, competitive and positive environment.

The Batons West Twirling Club is a non-profit, parent run organization, which offers quality programs for people of all ages and genders. Programs combine dance and baton instruction with certified coaches and include: the recreation and pre-competitive program for the beginner twirler, the competitive program for intermediate twirlers and the elite program, based on National and World Baton Federation requirements for competition. Classes are held at the DeBeck Elementary School Gym (8600 Ash Street, Richmond).

Provides information, workshops, referral, advocacy, and support for women who are, or have been abused in an intimate relationship, and those who work with and for them. Call 604-687-1867 for counselling or 604-687-1868 to speak to someone in the office.

Committed to the development of a coordinated information and referral network in British Columbia by fostering co-operation between agencies and providing a vehicle for regular communication and peer support and training.

Fosters the development of art therapy in BC and governs its professional standards and practice. The BCATA provides professional registration for art therapists in British Columbia which entitles them to use BCATR after their name.They uphold the BCATA code of ethics and encourages research into art therapy. Please visit their website for more information.

A professional association responsible for regulating the standards and practices of Registered Clinical Counsellors. Can provide a list of counsellors in your area and referrals to Registered Clinical Counsellors.

A non-profit society that represents doctors of optometry in BC. Disseminates information about the role of optometry in primary health care and offers a professional eye safety program.

A professional association representing BC podiatrists. Conducts peer review, public relations, and MSP negotiations; offers post-graduate and continuing medical education; and promotes foot health. Membership in BCAP is required for licensing by the Board of Examiners in Podiatry.

A registered non-profit charity and support group for people whose lives are afflicted with all forms of ataxia, as well as support for their friends, family, and caregivers. The term "ataxia" means lack of coordination and balance, and the condition is often characterized by progressive deterioration of balance and neuromuscular function.

A non-profit charitable organization dedicated to the healthy and wholesome recovery of individuals experiencing grief. Provides immediate telephone support to the bereaved and refers them to a support group or agency that will meet their needs. Offers information and resources for caregivers.

British Columbians who are blind, visually impaired, deaf blind, or are blind/visually impaired and have additional disabilities will experience the enjoyment of achieving a healthy active lifestyle through participation in physical activity, physical education, recreation, outdoor pursuits, and sport at their chosen level.

An agency of the Provincial Health Services Authority which manages provincial cancer programs, including prevention, early detection, diagnosis and treatment, research, education and community programs. Operates cancer centres in Vancouver, Surrey, Victoria and Kelowna. A variety of programs are offered to support people living with cancer and their families, such as support groups, one-on-one counselling, art and music therapy, relaxation therapy and programs for children with cancer patients in their families. The Cancer Information Centre offers a range of cancer information and library services to patients and the public.

BC Centre for Ability is a non-profit organization providing therapy, rehabilitation and vocational services to over 3,000 children, youth and adults with physical, neurological and developmental challenges. We believe in their abilities. It’s about what people with disabilities can do, and what they can accomplish despite their challenges. The head office is located at 2805 Kingsway Ave., Vancouver, BC V5R 5H9.

Community Brain Injury Program for Children and Youth
Fax:  604-451-5651
A provincial program that provides short term acute rehabilitation services to children and youth with recent acquired brain injuries who do not have third-party funding.

Daily Endeavours
Provides individualized person centred services to 26 residents in Vancouver and Burnaby with complex, multiple disabilities that require personalized supports to actively pursue full and meaningful lives in their community.

Early Intervention Therapy Program
Fax:  604-451-5651
Provides home and community-based physiotherapy, occupational therapy, speech-language therapy and social work services for infants, toddlers and preschoolers from birth to school-entry age, who have additional physical and/or cognitive developmental needs, and reside in Vancouver, Richmond, North and West Vancouver, and Burnaby.

Employment Resource Centre for Persons with Disabilities
Provides employment counselling, case management, skill enhancement, job search and job maintenance services to unemployed or underemployed adults from age 16 years old who have a disability or chronic health condition that is a barrier to employment, and display potential to work independently.

Greater Vancouver Business Leadership Network
Provides job placement services to unemployed individuals who are legally entitled to work in Canada, display the potential for competitive employment and have a disability or medical condition that results in a barrier to employment. The program utilizes a corporate development approach to build a coalition of businesses to promote hiring individual with disabilities.

Supported Child Development Program - Vancouver and Burnaby
Assists families of children from 0 - 19 years old with extra support needs to access inclusive child care that meets individual needs. The program also supports child care, preschool and out of school programs to implement and develop inclusive principles and practices to enhance all children’s experiences.

The Opportunities Fund
Provides funding for training, wage subsidy and disability supports to assist individuals with a permanent disability or a medical condition to secure employment or establish self employment. Individuals must have been ineligible for Employment Insurance in the past 3 years.

A non-profit organization that works to prevent elder abuse and to provide assistance and support to older adults that are, or maybe, abused and those whose rights have been violated. Through our community programs and our legal services, we provide programs that educate, support and advocate on behalf of older adults. Our community programs include the Seniors Help and Information Line and the Seniors Reaching out to Seniors program. Our legal services include several legal advocacy initiatives and the Elder Law Clinic, which is the first legal aid clinic for older adults in western Canada. Older adults with questions or concerns about elder mistreatment, or legal rights for older adults can call the Seniors Help and Information Line 604-437-1940 or 1-866-437-1940. For administration, call 604-688-1927.

Elder Law Clinic
Phone:  604-437-1940
Toll Free:  1-866-437-1940
Staff lawyers offer free legal advice and representation to older adults who are eligible for services and have a legal problem that fits into priority areas identified through an extensive community consultation process. After participating in a Legal Consultation, clients who are eligible are referred to the Elder Law Clinic. The eligibility requirements for Elder Law Clinic services are: 55+ years old (or legal representative of someone 55+), not otherwise able to access justice, have experience abuse or have had fundamental rights denied. Our service priority would be to older adults who have experienced abuse or are vulnerable to abuse, including those who have legal issues regarding access to housing, problems with assisted living or long term care, access to government benefits and issues relating to financial abuse.

Justice on Wheels
Phone:  604-688-1927
Mobile legal aid clinics which are held in the community at different locations to give an opportunity for older adults with a legal problem to meet with a lawyer or paralegal to discuss the problem.

Seniors Help and Information Line
Phone:  604-437-1940
Toll Free:  1-866-437-1940
Trained staff answer the phone to offer support and to provide referrals to agencies and programs that assist older adults who have experienced abuse. When the caller has a legal question or is looking for legal services, he/she would be referred to our legal services.

Seniors Reaching Out to Seniors Program
Phone:  604-688-1927
This program is a peer driven public education program for seniors. Trained senior volunteers deliver financial abuse workshops (ABC's of Fraud and Money Matters) in the community. The ABCs of Fraud is an innovative and informative program that helps seniors become "tough targets" by "getting the facts on fraud". Money Matters is an interactive video workshop that shows seniors how to avoid financial abuse (often by family, friends or caregivers) by using the services available to them at their banks, credit unions or trust companies to protect their money, their property and their independence.

The Legal Check-Up
Phone:  604-437-1940
Toll Free:  1-866-437-1940
Older adults needing legal advice would be referred for a Legal Consultation which is an appointment with a lawyer or a paralegal, in person or over the phone which would last up to 45 minutes.

The BC Civil Liberties Association defends classical civil liberties (including freedom of speech and association, privacy and access to information, and due process) through public education, meetings with government officials and (infrequent) court action. Accepts written complaints about civil liberty violations where such complaints are outside the jurisdiction of federal or provincial human rights bodies or the Ombudsman's office. Does not represent individuals in court actions. Provides information and referral pertaining to human rights and civil liberties and publishes newsletters and handbooks on civil liberties.

The BCCPD is a non-profit organization run by and for people with disabilities. The organization represents people with all disabilities and aims to raise awareness of issues of importance to people with disabilities. It also works toward the goal of full inclusion of people with disabilities in all aspects of society and toward promoting independence.

Advocacy Access Program
Phone:  604-872-1278
Toll Free:  1-800-663-1278
Advocates on behalf of people with disabilities in the application and appeal process for provincial and federal (CPP) disability benefits. Helps people with disabilities understand their rights and entitlements with respect to housing, medical equipment and supplies. Shares self-help skills and produces self-help materials. Provides general information and referral, and conducts educational sessions. Partially funded by the Law Foundation of BC.

AIDS & Disability Action Program (ADAP)/Wellness & Disability Initiative (WDI)/Health Literacy Network (HLN)
Toll Free:  1-877-232-7400
E-mail: wdi@bccpd.bc.ca
ADAP, WDI and HLN are educational programs serving people with all types of disabilities, as well as families, caregivers and service providers. ADAP publishes and distributes HIV prevention information in plain language and audio and Braille formats. WDI provides consumer health information and customized research services. HLN promotes awareness of health literacy and the importance of accessible health information and services.

Community and Residents Mentors Association Project
E-mail: carma@bccpd.bc.ca
Community and Residents Mentors Association Project (CARMA) is a peer support program that works with residents if George Pearson Centre, an extended care facility in Vancouver. CARMA's peer mentors assist residents to make and realize life goals including transistions to the community. CARMA also facilitates building bridges between residents and the communtity.

Transition Magazine
Transition is an informative publication covering a broad range of issues of interest to people with disabilities, their families and caregivers, and professionals in the field. Yearly subscription: $20.00 (four issues).

The regulatory body established by the provincial legislature under the Social Workers Act. The mandate of the College is to protect the public interest by regulating the practice of social work.

A non-profit organization concerned with the well-being of families. Offers information about family programs and resources, and produces program material, brochures, and manuals on family-related matters.

BC Alliance of Young Parents

My Tween and Me

Nobody's Perfect
The BC Council for Families provides training, support and resources to facilitators of Nobody's Perfect, a parenting program for parents of children from birth to age five.

Parent Child Mother Goose Provincial Coordination

The BC Dental Association provides information on BC dentists and dental issues to the public.

Find a Dentist
Web site: http://www.bcdental.org/fad/find_a_dentist.php
Use the website to find a dentist who is taking new patients. You can also find dentists who offer discounts for seniors or students and dentists who have payment plans.

A non-profit organization whose mission is to provide the opportunity to get a computer to those who are not able to afford one. Visit the website to apply for or donate a computer.

A non-profit charitable organization dedicated to serving people living with epilepsy. Provides information, referral and support services for people with epilepsy, their families and caregivers. Offers family counselling and support groups and publishes a quarterly newsletter. The resource centre has books, videos, and other materials available for an annual membership fee.

The BCFFPA is a registered non-profit, provincial organization for Foster Parents, run by Foster Parents. It aims to bring together foster parents, social workers and other interested parties to improve the standard of care for children in BC. It represents Foster Parents to provide quality foster care and supports children and youth to reach their full potential.

Camps for Kids

Computers for Youth

Insurance Rider Program for Foster Parents

Committed to the perpetuation of British Columbia's heritage, the BCGS welcomes people interested in genealogy and the related fields of local history, biography and other aspects of historical research.

BCGS Walter Draycott Library & Resource Center
211 - 12837 76 Ave.
Surrey,  BC   V3W 2V3   (Map)
The Library and Resource Centre has over 13,000 publication titles and numerous census records on fiche, tape and CD-ROM. Library catalogues can be searched on the BCGS website. The Library & Resource Centre facilities are available for free to members and for a small daily fee to non-members.

BC Housing is the government agency that develops, manages and administers a wide range of subsidized housing across the province.

Rental Assistance Program
This program will provide direct cash assistance to eligible low-income working families with at least 1 dependent child and a household income less than $35,000 per year. Assistance is paid directly to eligible households to assist these families with monthly rent payments in the private market. Visit http://www.bchousing.org/programs/RAP for more information and to download application form.

Shelter Aid for Elderly Renters (SAFER)
Provides monthly cash payments to subsidize rents for eligible BC residents who are 60 or over and renting their own homes. For more information about eligibility and application forms, visit http://www.bchousing.org.

Subsidized Housing
Affordable housing is available for people with low to moderate incomes, including seniors, the mentally or physically disabled, and low income families. Subsidized housing includes public housing managed by BC Housing and buildings operated by non-profit societies and housing co-operatives. For more information on eligibility, applications, and the different types of subsidized housing available, visit the website, www.bchousing.org

Tenant Services
Services include a gardening program, post secondary education grants, a Student Tenant Employment Program, Tenant Activity Grants for special events in the community, and health services. Also provides a Tenant Handbook for information on your rights and responsibilities as a tenant.

The Housing Registry
The Housing Registry helps individuals and families find affordable housing in BC. Download the form on the website or pick one up from the office. BC Housing can help you complete the form.

A non-profit, community-based organization dedicated to promoting strengthened human rights throughout B.C. and Canada. It runs an advocacy program that protects existing rights, an education program that helps prevent discrimination and engages in law reform work to expand human rights protections.

Human Rights Clinic
In partnership with the Community Legal Assistance Society, the Clinic offers services and public legal education. Provides information and advice about human rights issues, offers assistance in pursuing a complaint under the BC Human Rights Code, and represents complainants before the BC Human Rights Tribunal. Services are free but you must apply to the clinic for representation. Operates on Mondays.

The B.C. Human Rights Tribunal is an independent, quasi-judicial body created by the B.C. Human Rights Code. The Tribunal is responsible for accepting, screening, mediating and adjudicating human rights complaints. The Tribunal offers the parties to a complaint the opportunity to try to resolve the complaint through mediation. If the parties don't resolve the complaint, the Tribunal holds a hearing.

Offers educational and community programs about respiratory diseases including asthma, emphysema, chronic bronchitis, lung cancer, and tuberculosis. A variety of print materials are available online as well as resources for teachers. Also, the BC Lung Association offers speaker and presentation services on lung health-related topics such as smoking and air quality upon request. Call to discuss presentation requests. See the website for more details about this organization.

Better Breathers Club - Richmond
Phone:  604-790-3676
A support group that welcomes anyone who has a lung condition and wants to know more about it. Family and friends are also welcome. More information can be obtained by calling the BC Lung Association at either main line or the toll-free number. The Richmond club meets on the 3rd Tuesday of each month at the Garratt Wellness Center (7504 Chelsea Place).

Offers education to and support for lupus patients and their families. There are some support groups in the Lower Mainland - call for information. An annual education symposium is held in the fall to offer information to lupus patients, family and friends. Publishes a quarterly newsletter.

A semi-automated information and referral line that provides 24-hour recorded information on topics related to mental health and mental illnesses, such as depression and schizophrenia, and how to find a counsellor. Volunteers/staff are available 9:00 a.m. to 4:00 p.m. Monday to Friday to assist with locating community resources. Printed materials can be mailed to interested callers. A service of BC Partners for Mental Health and Addictions.

A Sunni Muslim organization that provides services and information to the local Muslim community. For prayer times, local mosques, and burial information, see website.

BC Muslim School
12300 Blundell Rd.
Richmond,  BC   V6W 1B3   (Map)
Web site: www.bcmuslimschool.ca
Phone:  604-270-2511
Fax:  604-270-2679
E-mail: admin@bcmuslimschool.ca
Hours:  604-270-2679
A full-time school, offering education for K to 7, teaching the Koran, Arabic and Islamic studies, as well as the regular BC curriculum.

Offers bingo on Tuesdays from 1:00 p.m. to 3:30 p.m. at Minoru Pavilion on Granville Ave . Day trips, Christmas dinner in December and other activities suitable for seniors. Closed during the summer from July to September, and closed over the Christmas holidays.

Promotes the importance of human/animal interaction. Uses pets as catalysts for communication and socialization, especially among the elderly and chronically ill. Volunteers take animals into facilities such as Fraserview Intermediate Care Lodge, Pinegrove Place, Richmond Lions Manor, Rosewood Manor, the Richmond Hospital and Kinsmen Adult Day Centre.

Since 1977, the BCPA has represented psychologists in British Columbia. It is a voluntary body and is committed to advancing psychology, the interests of psychologists, and the psychological well-being of all British Columbians. Our administrative offices are in Vancouver, but our board members represent a geographically diverse group from a number of BC cities. The BCPA sponsors professional development and networking activities for members, publishes a quarterly newsletter, the BC Psychologist, for members and operates a province-wide referral service. The BCPA seeks to maintain relationships with government, with the goal of working with its Ministers to expand the role of psychologists in the Province's health care and contributing to public policy matters. By supporting initiatives such as the Psychologically Healthy Workplace Awards, the BC Psychological Association hopes to promote the value of a psychologically healthy population - not just in the workplace, but also in every aspect of our lives.

Psychologist Referral Service
Web site: www.psychologists.bc.ca/referral.html
Phone:  604-730-0522
Toll Free:  1-800-730-0522
E-mail: www.pscyhologists.bc.ca/contact.html
A referral service to find a registered psychologist in BC. Call or visit website.

A provincial, non-profit organization that is dedicated to facilitating active healthy lifestyles in BC. Its membership of over 4,300 is comprised of commissioners, practitioners, students and volunteers drawn from a variety of public and private organizations. For over 50 years, the Association has worked to advance the recreation and parks field by supporting and expanding the capabilities of its members and promoting leisure services through leadership, advocacy and the provision of information and educational opportunities.

A provincially recognized non-profit association of qualified professional members. Composed of teachers who hold a required music degree and is nationally affiliated with the Canadian Federation of Music Teachers. Richmond branch teachers offer students monthly performance opportunities, private and group music lessons, and secondary accreditation, among other things.

An independent and non-profit organization dedicated to reducing injuries and accidents in the province. Works with the public and private sectors to upgrade the levels of safety in all walks of life. Offers safety training and educational programs in the areas of Traffic Safety, Occupational Safety, Community Safety and Motorcycle Rider Training.

Dedicated to supporting families of people with serious mental illnesses, educating the public, raising funds for research, and advocating for better services for people with schizophrenia and other serious and persistent mental illnesses.

BRIDGES Program
A 15-week course based on the belief that those with a mental illness can and do recover to gain a new and valued sense of self and purpose in accepting and overcoming the challenges of a disability that has affected every aspect of their lives.

Family Education and Support Group
Provides information and support for families of individuals with a mental illness. Meets on the first and third Monday evening of each month in Vancouver.

Family Education Program
A free 12-week course for families of individuals with severe and persistent mental illness. It focuses on schizophrenia as well as other major psychiatric illnesses. Through the course, family members gain knowledge and skills to cope with their mentally ill relative. Co-sponsored with the Canadian Mental Health Association Richmond branch.

Family Respite Services
Offers approximately 80 hours of service per year, or the equivalent in funding, to caregivers in need of respite. The program is open to people of all ages suffering from a mental illness, as well as to children of a parent with a mental illness.

Kids in Control Support Group
Program designed to provide information, education and support to children eight to thirteen years of age who have a parent with a serious mental illness.

Partnership Education
A Partnership presentation consists of a panel of three guest speakers - a person with a psychiatric diagnosis, a family member, and a mental health professional. Each describes their experience with mental illness.

Partnership Puppeteer Program
"Brother Where Are You" puppet shown to students to give accurate information and dispel myths and misunderstandings about mental illness.

This toll-free information line gives one-stop access to a wide range of information on government services for seniors. Includes information on the Senior's Supplement (financial benefits for low-income seniors) and the SAFER Program (rental subsidies to low-income seniors). Also provides information about cardiac care services, cancer diagnostic and treatment services, organ transplant programs, hospital funding and other related health care initiatives. It operates from Monday to Friday between 8:30 a.m. and 4:30 p.m. Translation services available in 130 languages.

A non-profit society that provides shelter, education, investigation into animal cruelty, and emergency services for animals. Adoption services also available.

Richmond Education and Adoption Centre
7791 Steveston Highway
Richmond,  BC   V7A 1L9   (Map)
Web site: www.spca.bc.ca
Phone:  604-277-3100
E-mail: richmond@spca.bc.ca
This new location offers education and adoption of animals in need of shelter and care.

BC Teen Challenge is a faith-based rehabilitation program for young men and women, ages 19 and over. We recognize that addiction can take numerous forms, and is not just limited to drug and alcohol abuse. The program is residential-based, and is usually completed in 12 to 18 months. The program is funded entirely through donations, and offers spiritual, academic and vocational training, equipping individuals to return to society as responsible citizens. There are currently three centres in operation in BC a men’s centre in Chilliwack, a woman’s centre in Abbotsford, and a men’s centre in the Okanagan.

Provides information to help register and order certificates for birth, death or marriage. The website also provides information on services such as legal change of name, adoptions, genealogical services, and search of wills and registry. Certificates can be ordered online or by calling the toll-free number. See the website for more information.

A non-profit organization devoted to providing opportunities for athletes with physical disabilities. In partnership with other provincial wheelchair sports societies across Canada, BCWSA is dedicated to promoting wheelchair sport and increasing community awareness.

BC Women’s Hospital & Health Centre, an agency of the Provincial Health Services Authority (PHSA), is the only facility in B.C. devoted primarily to the health of women, newborns, and families. Located in Vancouver, B.C., they provide a range of specialized, tertiary, and primary and secondary health services that address the needs of women of all ages and backgrounds. To access the majority of their services/clinics you will require a referral from your family doctor

Lactation Service
E-mail: fjones@cw.bc.ca
Provides consultation and information about breastfeeding to mothers, breastfeeding outpatient clinics, prenatal multiples breastfeeding classes, and professional education and support for healthcare providers throughout BC. Patient services are open to all. A referral is not necessary. Open Monday to Friday. Also operates the BC Women's Milk Bank which provides pasteurized donor milk, upon a doctor's or midwife's prescription, to high risk and ill children when their mothers are not able to provide enough breast milk.

A conservative Synagogue affiliated with the United Synagogue of Conservative Judaism.

A private, non-profit, self-regulatory organization, dedicated to promoting fairness and honesty in the marketplace. Provides business reliability reports, consumer/business dispute resolution, information on marketplace fraud and scams, and general consumer information.

Speakers' Bureau
Web site: www.mbc.bbb.org
Phone:  604-681-0312
E-mail: joanna@bbbvan.org
The Better Business Bureau Speakers' Bureau is available to speak to local organizations on a variety of topics, including: top scams, scams that target seniors, identity theft, about the BBB, how to protect yourself from common frauds and scams as well as BBB Mediation/Arbitration Programs and how to recognize a good business.

Service is at 11:00 a.m.

Call for a free pickup of reuseable clothes and household items. Proceeds from donations help children in your community through the Big Brothers of Greater Vancouver programs.

A charity that is committed to the healthy development of boys, girls and youth by providing them with one-on-one mentoring, friendships with caring adult male and female role models. Volunteers are needed in all programs.

Big Brothers Program
E-mail: tdrage@bigbrothersvancouver.com
Matches boys aged 7 to 12 from father-absent homes with adult male volunteers. Big & Little Brothers get together once a week and do a wide variety of fun activities of their choice: bike, hike, swim, play video games, watch movies or just hang out.

In-School Mentoring Program
E-mail: tdrage@bigbrothersvancouver.com
Adult male and female volunteers provide fun and friendship one hour a week to boys and girls in grades 1 to 7. Big & Little Buddies play games and sports, do arts and crafts or just hang out and have fun. Program is non-academic (no tutoring involved).

Big Sisters of BC Lower Mainland matches girls (ages 7-17) with female volunteer mentors (age 19+), and provides ongoing support to each match through a variety of mentoring programs and services. Many of the Little Sisters we serve are experiencing a multitude of social issues and challenges in their lives and could greatly benefit from the consistent, positive support of an adult role model.

Big & Little Sister Program
Matches girls (ages 7-17) with female volunteers (age 19+) who spend 3-5 hours a week for a minimum of one year in a one-to-one mentoring friendship. Each match gets together once a week to do fun activities they both enjoy. Big sisters also offers group activities for matches to participate in. For more information and to download an application form, visit www.bigsisters.bc.ca or call 604-873-4525 loc.300 or email info@bigsisters.bc.ca

Study Buddy Program
Matches girls (ages 7-17) with female volunteer tutors (age 19+) who offer them educational guidance and support. Study Buddies meet one hour a week for a minimum of 6 months. For more information and to download an application form, visit www.bigsisters.bc.ca or call 604-873-4525 loc.300 or e-mail studybuddy@bigsisters.bc.ca

A non-profit organization founded in 2001 by a group of businessmen/women to promote benevolence, relief and care for people, the community and the future. Organizes an annual Walk for Health to benefit the Richmond Hospital Foundation and carries out other charitable endeavours.

Located south of City Hall, Brighouse Park is available for meetings. There are two rooms that hold up to 17 people and one that holds up to 27 people. A great place to hold a meeting away from work.

Located at the south foot of Railway Ave., this national historic site is a rare example of the once-thriving fishing industry with its mix of cultures, canneries, boatyards, stores and homes. Consisting of 12 buildings, some dating back to 1845, Britannia offers a glimpse into the lives of the multi-ethnic residents and workers in the canneries and shipyards along cannery row. Britannia offers guided tours and a variety of fun, educational programs for active learners of all ages. Admission to the site and buildings is free. Restoration of fishboat "Silver Ann" is in progress on site Fridays and Saturdays, 10am to 4pm. Visitors are welcome.

Birthday Parties
Phone:  604-718-8043
Britannia offers themed birthday parties for children between the ages of 5 and 11. Call for more information.

Meets every Wednesday evening from 7:00pm to 10:00 p.m. at Mitchell Elementary School (12091 Cambie Rd., Richmond).

Sunday Service at 10:30 a.m.

English As A Second Language
Tuesday and Thursday mornings from 9:30 - 11:30 a.m. We offer three terms per year to help people improve their English. We have several different levels of classes to meet students needs. Please contact the church office to find out more.

Sonshine Summer Day Camp
Our summer camp runs for 6 weeks each summer and offers - games, crafts, field trips, sports, Bible study, friends, worship and skits. This is run as a series of one week camps and is open to kids in elementary school. Please contact the church office to find out more.

Inter-governmental partnerships established to coordinate the environmental management of two aquatic ecosystems in the Lower Mainland of British Columbia - the Burrard Inlet and the Fraser River Estuary.

An annual pass for public transit systems available to eligible persons. Applicants must apply every year and the cost is $45 per year. You may purchase the pass if you are receiving federal Old Age Security, and either the Guaranteed Income Supplement or Spouse's Allowance; or are only ineligible for those benefits because you have not lived in Canada for 10 years; or are age 60 to 64 and receiving BC Employment and Assistance; or are receiving disability assistance under Employment and Assistance for Persons with Disabilities. This is a program of the BC Ministry of Human Resources. Call or write for more information.

A financial institution wholly owned by the government of Canada. BDC delivers financial and consulting services to Canadian small and medium sized businesses with special focus on manufacturing, exporting, innovation and knowledge-based industries. E-mail is possible through the link on their website.

A national program for young Canadians ages 12 to 18 who are interested in participating in a variety of challenging and rewarding activities, and learning more about the Canadian Forces. There are three elements in the cadet program: air, army and sea. While cadets will learn about the Canadian Forces, they are not members of military and are not expected to join. Cadets are encouraged to become active, responsible members of their communities. They learn valuable life and work skills like teamwork, leadership, and citizenship. Cadets also reap the personal benefits of increased self-confidence and physical fitness, learning how to take initiative and make decisions. Registration begins in September of every year.

195 Bicknell Royal Canadian Sea Cadets Corps
7411 River Rd.
Richmond,  BC   Web site: www.cadets.ca/lhq/195sea
Phone:  604-270-3231
E-mail: 195sea@cadets.net
Parades every Wednesday night from 1830hrs to 2131hrs.

2381 Irish Fusiliers Royal Canadian Army Cadet Corps
Richmond,  BC   Web site: www.cadets.ca/lhq/2381army
Phone:  604-276-2564
E-mail: 2381army@cadets.net
Parades every Tuesday night from 1845hrs to 2130hrs.

2947 12 Service Batallion Royal Canadian Army Cadet Corps
Richmond,  BC   Web site: www.cadets.ca/lhq/2947army
Phone:  604-666-4097
E-mail: 2947army@cadets.net
Parades every Thursday night from 1845hrs to 2145hrs.

609 Steveston Royal Canadian Air Cadet Squadron
9491 Ash Street
Walter Lee Elementary School Richmond,  BC   V7A 2T7   (Map)
Web site: www.cadets.ca/lhq/609air
Phone:  778-395-7655
E-mail: 609air@cadets.gc.ca
Parades every Wednesday night from 1800hrs to 2130hrs.

655 Richmond Royal Canadian Air Cadet Squadron
Richmond,  BC   Web site: www.cadets.ca/lhq/655air
Phone:  604-273-1059
Fax:  604-273-1089
E-mail: admin.655air@cadets.net
Parades every Monday night from 1800hrs to 2130hrs.

692 BCIT Aerospace Royal Canadian Air Cadet Squadron
3800 Cessna Drive
Richmond,  BC   Web site: www.cadets.ca/lhq/692air
Phone:  778-833-0038
E-mail: 692air@cadets.net
Parades every Thursday night from 1800hrs to 2115hrs.

Cambie Community Centre has access to three gyms, a fitness centre, dance/aerobics studio, badminton and outdoor tennis courts, a games room, meeting and multipurpose rooms. Offers a wide variety of recreational and sports programs. King George Community Park is adjacent to the Centre.

Rentals
A multipurpose room and board room both holding 15 to 40 people as well as the off-site East Richmond Community Hall holding 100 people (12360 Cambie Rd.) are available for rent. Call for information.

Seniors' Wellness Clinic
Wellness Clinics are held on the first Monday of every month (except July to September - these are on the second Monday of every month) at Cambie Community Centre. Retired registered nurses are available to discuss medications and health concerns. Free blood pressure and glucose testing is available from 9:30am-11:30am. Holistic services available with appointment. Please call Linda at 604-233-8399 for appointment times.

The Canada Asia Pacific Business Association is a non-profit organization that seeks to assist individuals and organizations interested in developing trade and commerce in Richmond. The Association's focus is on developing social and commercial links with the Asia Pacific Region.

Provides integrated border services that support national security and public safety and facilitates the free flow of goods that meet all requirements under the program legislation. CBSA's mission is to ensure the security and prosperity of Canada by managing the access of goods, people, animals and plants to and from Canada. Various locations in the lower mainland. See website for details.

Metro Vancouver CBSA Mail Centre and Casual Refund Centre
803 - 685 Hamilton Street
Vancouver,  BC   V6B 2R4   (Map)
This location processes non-commercial refund claims for duties and taxes on postal/courier and traveller importations. It is also the office for the customs processing and examination of international mail.

Canada Mortgage and Housing Corporation (CMHC) is Canada's national housing agency. They are committed to helping Canadians access a wide choice of quality, affordable homes, while making vibrant, healthy communities and cities a reality across the country. CMHC works to enhance Canada's housing finance options, assist Canadians who cannot afford housing in the private market, improve building standards and housing construction, and provide policymakers with the information and analysis they need to sustain a vibrant housing market in Canada.

Aboriginal Housing
Web site: www.cmhc.ca/en/ab/
CMHC offers programs in partnership with First Nations and others to meet the housing needs of Aboriginal Canadians on and off reserve.

Grants and Awards
Web site: www.cmhc.ca/en/inpr/graw/index.cfm
CMHC provides grants and sponsors partnerships to encourage research and initiatives that offer solutions to the housing needs of Canadians.

Home Adaptations for Seniors' Independence (HASI)
Web site: www.cmhc.ca/en/ab/noho/noho_006.cfm
Assists qualified home owners and landlords in paying for minor home modifications which make it possible for low-income seniors to continue to live at home independently. Visit the website for more information.

Homeowner Residential Rehabilitation Assistance Program - Homeowner RRAP
Web site: www.cmhc.ca/en/co/prfinas/prfinas_001.cfm
Assists low-income households who own and live in substandard housing to repair their homes to a minimum level of health and safety.

Rental Residential Rehabilitation Assistance Program - Rental RRAP
Web site: www.cmhc.ca/en/co/prfinas/prfinas_008.cfm
Offers financial assistance to landlords of affordable housing to pay for mandatory repairs to self-contained units occupied by low-income tenants.

Residential Rehabilitation Assistance Program for Persons with Disabilities (RRAP-Disabilities)
Web site: www.cmhc.ca/en/co/prfinas/prfinas_003.cfm
Offers financial assistance to homeowners and landlords so they can modify the home or unit for a low-income person with a disability.

Residential Rehabilitation Assistance Programs (RRAP)
RRAP help renovate rooming houses and rental units to create more housing for those in need. Provides financial assistance for converting commercial or industrial buildings into affordable housing. There are also RRAP available for specific needs.

Shelter Enhancement Program (SEP)
Web site: www.cmhc.ca/en/co/prfinas/prfinas_011.cfm
Offers assistance to repair, rehabilitate and improve exitisting shelters for women and their children, youth and men who are victims of family violence.

The Canada Revenue Agency administers tax laws for the Government of Canada and for most provinces and territories. It also looks after social and economic benefit and incentive programs delivered through the tax system. See website for information on programs offered specifically to aboriginal people, people with disabilities, families, and individuals.

Business and Self-Employed individuals
Toll Free:  1-800-959-5525
Automated service is available 24 hours a day, seven days a week. Telephone agents are available weekdays Monday to Friday 8:15am to 5:00pm (except holidays).

Canada Child Tax Benefit (CCTB)
9755 King George Hwy.
Surrey,  BC   V3T 5E1   (Map)
Fax:  604-585-5769
Toll Free:  1-800-387-1193
The CCTB is a tax-free monthly payment made to eligible families to help them with the cost of raising children under the age of 18. Other benefits, like the National Child Benefit Supplement and the Child Disability Benefit, may also be part of a CCTB payment. Contact Canada Revenue Agency to see if you qualify. Automated telephone service available 24 hours a day, 7 days a week; agents are available Mon-Fri (except holidays) 8:15am-5:00pm

GST Credit
Toll Free:  1-800-959-1953
The Goods and Services Tax (GST) credit is a tax-free payment made four times a year to low and modest income Canadians to make up for all or part of the GST that they pay. To apply for this credit, you must fill out an income tax form and send it in to the Canada Revenue Agency.

Individual Income Tax Questions
Toll Free:  1-800-959-8281
A 24-hour recorded service is available seven days a week. Agents are available all year on weekdays (except holidays) and for longer hours from mid-February through April. Provides tax information for individuals including personal income tax returns, installments, RRSPs, and the Working Income Tax Benefit.

My Account
Web site: http://www.cra-arc.gc.ca/esrvc-srvce/tx/ndvdls/myccnt/menu-eng.html
An online service that allows you to view your personal income tax, Canada Child Tax Benefit, and GST credit information on a secure web site.

Surrey Tax Services Office
9755 King George Hwy.
Surrey,  BC   V3T 5E1   (Map)
Fax:  604-585-5769
This is the mailing address for income tax returns and to apply for a GST credit.

Free English Classes
Offers free English classes for all foreign language-speaking people.

The Vancouver Chapter of the CAHS meets on the second Tuesday of the month, except in July and August, in the Board Room on the First Floor of the Richmond Cultural Centre at 7:00pm. Visitors are welcome.

A professional organization that aims to enhance the professional and commercial interests of its members and protect the independence of the judiciary and the bar; provide personal and professional development and support to its members; promote fair justice systems and facilitate effective law reform; promote equality in the legal profession and eliminate discrimination.

Dial-A-Law
Web site: www.dialalaw.org
Phone:  604-687-4680
Toll Free:  1-800-565-5297
Offers free general information on a variety of topics of law in British Columbia, but not legal advice. Dial-A-Law is available in English, Chinese and Punjabi either by telephone or the Internet. It is available in audio format. Visit the website for more information.

Lawyer Referral Service
10th Floor, 845 Cambie St.
Vancouver,  BC   V6B 5T3   (Map)
Phone:  604-687-3221
Toll Free:  1-800-663-1919
E-mail: lawyerreferral@bccba.org
This service can connect you with an appropriate lawyer in your geographical area. It allows you to directly contact a lawyer and consult with them for up to thirty 30 minutes to discuss you legal issue for a nominal fee of $25. The lawyer will tell you whether or not you have a legal problem. If you already know that you have a legal problem but do not know who to contact, the lawyer Referral Service can help you contact a lawyer at the regular rate. There is no obligation for either party after the initial consultation. For more information, visit the website: www.bca.org/bc (click on "Public and Media" and then on "Lawyer Referral Service")

The Canadian Cancer Society supports cancer research and delivers support and educational programs for all types of cancer.

Cancer Connection
Toll Free:  1-888-939-3333
All support programs have been centralized through one number. Information on support groups, one-on-one peer support, emergency aid, breast prosthesis, locations of lodges, etc. is provided. All services are free and confidential.

Cancer Information Service
Toll Free:  1-888-939-3333
E-mail: info@cis.cancer.ca
A national, toll-free service offering current, accurate and confidential information about cancer, treatments, community services/programs and prevention strategies. Services are available 9:00 a.m. to 6:00 p.m. Monday through Friday. Also available in Cantonese and Mandarin, 6:30 to 8:30 p.m. on Tuesdays and Thursdays. Call for more information and to access services.

Emergency Aid
Phone:  604-253-8470
Limited, short-term financial assistance is available toard certain treatment-related items, such as accommodations, transportation, and select medications. For more information, phone 604-253-8470 to speak with our Practical Support Coordinator.

Living with Cancer Support Groups
E-mail: ichan@bc.cancer.ca
The Chinese Support Group (contact Irene Chan at 604-215-5204 and the Ismaili Women's Support Group both meet once a month. Groups are open to people with all cancer types and their caregivers. Meeting dates vary month to month.For more information, phone 604-253-8470 to speak with our Peer Support Coordinators.

Richmond Wig Zone
Free wigs and headwear are offered to cancer patients who have undergone cancer treatment and who cannot afford to buy them. These wigs have been donated, so styles may be limited.

The Chinese Programs
E-mail: ichan@bc.cancer.ca
Provide services including Emergency Aid, Volunteer Drivers, Peer Support, Promotes Health, prevent cancer workshops and cancer forums in chinese. For more information, please contact Irene Chan at 604-279-7153 (Mondays and Thursdays) or 604-215-5204 (Tuesdays, Wednesdays and Fridays)

Volunteer Drivers
Phone:  604-872-2034
Toll Free:  1-800-663-2524
This free service is offered to cancer patients with no other means of transportation to and from treatment-based medical appointments. Call for more information.

CCGA-P, Unit 10 - Richmond operates two Search and Rescue vessels out of Steveston and the North Arm of the Fraser River. Volunteer crewmembers dedicate their time to provide 24-hour Marine Search and Rescue along the Fraser River and out into the Strait of Georgia. In a rotation of crews, members are expected during their one-week rotation to remain within fifteen minutes of the boats to ensure a quick, dedicated response to marine emergencies. Unit 10 - Richmond is routinely one of the busiest Search and Rescue Units in the Pacific Region. It is considered one of the primary response vessels for the Vancouver International Airport in the event of an aircraft going down in the surrounding waters.

The Canadian Cystic Fibrosis Foundation funds research towards the goal of a cure or control for CF, and supports high quality CF care; promotes public awareness of cystic fibrosis; and raises and allocates funds for these purposes.

With over 150 branches across the country, the Canadian Diabetes Association is the largest non-governmental supporter of diabetes research, education, advocacy support and services.

Clothesline
26 Fawcett Road
Coquitlam,  BC   V3K 6X9   (Map)
Toll Free:  1-800-505-5525
Collects used clothing and reusable household items. The money raised promotes the health of Canadians through diabetes research, education, service and advocacy. Items are collected through telephone solicitation of the general public or donors are welcome to drop their donations in the drop bins located in high traffic areas.

Cooking For Your Life!
A four week hands-on cooking and nutrition program that is educational and entertaining. Each week participants learn to select healthy foods, prepare and enjoy nutritious meals. Explore the first steps to turn old recipes into healthy ones. Learn to read and interpret food labels. Use menu planning to achieve better health. Cost includes a workbook, a grocery store shopping tour, and three meals prepared by participants.

Diabetes Recycle Ink
Provides home computer owners, corporations, schools and community groups with a free and convenient method for recycling used printer cartridges.

Diabetes Resource Centre
The Diabetes Resource Centre has free literature regarding the prevention and management of diabetes. Other services available include cookbooks and meal planning books available for purchase as well as a book and video lending library. Open Monday-Friday, 8:30am - 4:30pm. A toll-free information line: 1-800-BANTING (226-8464) gives you access to knowledgeable personnel who can answer your questions about diabetes, refer you to community resources and provide a helpful information package. For information & referral in Cantonese or Mandarin, contact the Chinese Information Line at 604-732-8187 or 1-888-666-8586.

Insurance For People Living With Diabetes
Toll Free:  1-866-266-0166
The Canadian Diabetes Association believes people living with diabetes should have access to reasonable and adequate insurance. The Association works with Ingle International to provide access to a wide range of insurance products and information.

Project Redial
26 Fawcett Road
Coquitlam,  BC   V3K 6X9   (Map)
Toll Free:  1-800-505-5525
Offers Canadians the opportunity to conveniently donate their unwanted cell phone(s), and help support people living with diabetes.

Summer Camps
The Canadian Diabetes Association organizes summer camps in every province, designed to give young people with Type 1 diabetes the opportunity to experience camp as all children do. Medical staff and trained volunteers interact with campers in a non-clinical setting and help campers learn how to live well with diabetes. The Association also holds a family camp for the whole family (parents, siblings and children with diabetes).

Canadian Guide Dogs for the Blind (CGDB) is a national, non-profit, registered and charitable organization that aims to assist visually-impaired Canadians with their mobility by providing and training them in the use of professionally trained Guide Dogs.

As the complications of Hemochromatosis - a potentially fatal disease caused by iron-overload and now known to be the most common genetic disorder affecting Canadians - are preventable by early diagnosis and treatment, the activities of the Society are directed towards this end. The national and local office of the CHS is located in Richmond where a central registry of all known people with HHC and their families is kept.

The Canadian Human Rights Commission has a legislative mandate, the Canadian Human Rights Act, to protect and promote human rights and equality. Under the Act, the commission will mediate and investigate complaints of discrimination or harassment based on a prohibited ground in employment or services within federal jurisdiction such as: federal departments and agencies, chartered banks, Canada Post, airlines, interprovincial telecommunications, interprovincial transportation, etc.

The Canadian Lifeboat Institution is a volunteer, on-profit, nationally registered charitable marine Search and Rescue organization: Dedicated to saving lives and property at sea. Volunteers from the community, from all walks of life, concerned about marine safety. Non-government funded - the CLI relies on personal donation, corporate sponsorship and community grants, rather than relying on government budgeted funding. We provide vessels and trained crews to assist local, provincial and national agencies to save those in peril on the waters of Canada.

The Canadian Liver Foundation is committed to combating every form of liver disease through research, education and patient support programs.

Help Line Information and Referral Service
Phone:  604-707-6434
The Help Line is a confidential and anonymous telephone service providing accurate and timely information, as well as appropriate referrals regarding viral hepatitis and all forms of liver disease. The program strives to be accessible and seeks to enable callers to make informed decisions regarding their health. Reach the Help Line by calling 604-707-6434 or 1-800-856-7266.

Living with Liver Disease Programs and Workshops
E-mail: jwilliams@liver.ca
Offered several times a year in communities across BC and the Yukon, these programs provide patients and their family members with the opportunity to learn about their disease and its management. Seminars are conducted by speakers in local communities to cover topics such as liver and liver disease, viral hepatitis, healthy eating, psychology and coping with illness, transplantation and alternative therapies.

The Library
E-mail: liverhelpline@yahoo.ca
The library carries books, videos and pamphlets on all forms of liver disease. We also allow access to the internet to those people wishing further information about liver disease. All persons, whether they have a liver disease or are a health care provider, can access the library by becoming a library member. Approximately 300-400 books, manuals, videos and papers are available for borrowing. Printed information from the library is also available. Please email or call for more information.

MedicAlert ® provides complete emergency protection services to Canadians with medical needs and conditions that should be known in any emergency. Essential services include a custom-engraved medical ID, that includes important medical information; an electronic MedicAlert® Health Record; access to the MedicAlert® 24-hour Emergency Hotline that allows health care professionals to access a member’s medical and emergency contact information in over 140 languages.

The Canadian Mental Health Association, a nation wide, volunteer organization, promotes the mental health of all and supports the resilience and recovery of people experiencing mental illness.

Pathways Clubhouse
Pathways Clubhouse helps members recover from mental illness and reclaim their lives through a supportive environment that focuses on the person’s strengths and talents, rather than their illness. We create opportunities for members to return to school, gain employment, have a place to live, connect with their families, make new friends and create multiple successes. We also provide mental health education to increase awareness and understanding of mental illness and mental health.

CPF - British Columbia & Yukon is the provincial branch of CPF which is the national network of volunteers, composed of individuals and families, that values French as an integral part of Canada and is dedicated to the promotion and creation of French Second Language (FSL) learning opportunities for young Canadians.

Part of an international humanitarian movement working globally and locally to improve the situations of the most vulnerable. The Red Cross responds to disasters, both in Canada and abroad, and provides education and training to children, youth and adults on everything from abuse and injury prevention to global education and life-saving skills.

Disaster Services
The Canadian Red Cross Lower Mainland Region has responded to large and small scale disasters. Every disaster is different, but the common thread is they impact peoples’ lives. During the relief phase, Red Cross works with municipalities, governments and other relief organizations. In the recovery phase when the media spotlight has often shifted elsewhere, Red Cross remains on the scene - helping those affected to rebuild their lives.

Family Support Program
Volunteers offer emotional and practical support to families from across BC and the Yukon whose children have been admitted to BC Children's Hospital in Vancouver. The volunteers assist with transportation, provision of emergency supplies such as clothing and toiletries and help families find the services they need in Vancouver.

First Aid Programs
Red Cross has been teaching Canadians how to save lives and prevent injury for more than 50 years. Red Cross First Aid programs are designed for all ages and skill levels. Some of their programs include: CPR, Emergency First Aid, Wilderness & Remote First Aid and Babysitting and ChildSafe courses. Go to www.redcross.ca under "Find a Course" for more information.

First Contact Program
E-mail: brigitte.witzel@redcross.ca
Many refugees arrive in Vancouver with minimal resources and face the daunting reality of being homeless. With little knowledge of the services that can provide help and no one they can really trust, refugees are extremely vulnerable when settling into a new country, a new city. The Red Cross First Contact program aims to provide these refugees with the tools that will help prevent further marginalization, distress and exploitation.

Medical Equipment Loan Service
This community-based, volunteer-run program provides short-term loans of basic medical equipment, by donation, to those recovering from surgery or injury, or living with mobility limitations. Last year, 417 volunteers served 20,738 clients, loaning over 48,000 pieces of medical equipment. Available equipment includes mobility aids, bath aids, toileting aids, walking aids, and aids to daily living.

This community-based, volunteer-run program provides short-term loans of basic medical equipment by donation to those recovering from surgery or injury, or living with mobility limitations. Available equipment includes wheelchairs, walkers, crutches and bathroom aids. Referrals from a health care professional are required for all items. Please phone the office to confirm availability of equipment.

Dedicated to the preservation, restoration, collection and enjoyment of antique radios and related items, the CVRS is a non-profit society run solely by volunteers. Proceeds from fundraising activities and membership fees are used to produce and distribute the publication, Canadian Vintage Radios, and to promoting this hobby.

The Caregivers Association of British Columbia (CABC) is a provincial, non-profit organisation formed in March 1993 to support and educate caregivers in British Columbia. The mission of the Association is to help caregivers meet their needs. For support group and other information please refer to the website.

The club meets the second Friday of each month at 7:00 p.m. on the second floor of the Richmond (Brighouse) Library (Painting Room) (100 - 7700 Minoru Gate, Richmond). Annual membership fee is $35.

The Knowledge Centre for Cerebral Palsy raises awareness of CP in the community, assists those living with CP to reach their maximum potential and works to see those living with CP realize their place as equals within a diverse society.

Bridges to the Future Program
A collaborative service offered to those aged 17-24 with physical disabilities, to help ensure successful transition to adulthood.

Education
Speakers for talks or workshops are available by request for schools, clubs, businesses, organizations and other community groups. Educational bursaries for students living with CP who wish to pursue a post-secondary education and student work placement opportunities are available.

Information
Contact them to find out about services, programs and resources available to those living with or affected by Cerebral Palsy (CP). Publications on current topics related to CP are available. CPABC runs a lending library containing books and videos on all aspects of Cerebral Palsy for members. A quarterly newsletter, The Roundtable, provides information about Cerebral Palsy, the Association's activities, and news from the larger disabled community.

Support
Advocacy as well as Family and Individual Support are available. Information and referral specialist connects people with CP with programs and services.

The Canadian Federation of University Women Richmond meets monthly in the Kinsmen Pavilion at the Richmond Nature Park. Each general meeting features a short business meeting and a speaker. In addition, the club has a wide variety of interest groups and committees which meet weekly or monthly in members' homes or in the community. Membership in CFUW - Richmond is open to any woman who holds a bachelor’s degree or equivalent from a university or college with international accreditation or a diploma in a field which is now degree granting. There is also an Associate Membership for women who do not meet the qualifications required for full membership, but who have earned a diploma or certificate requiring at least two years of post-secondary education.

Maintains a support group for families of those with ADD, provides a forum for continuing education of both parents and professionals about ADD, and is a community resource for information about ADD. Call for information about meeting times.

Offers a free, bilingual referral service for families seeking child care in Richmond, as well as information on the types of child care available and what to look for when choosing a child care provider. Parents can also pick up Child Care subsidy application packages here and get instrcutions on how to complete them. In addition, the Child Care Resource & Referal Centre supports licensed and registered license-not-required family child care providers by providing free access to a resource library and a start-up equipment lending service. License-not-required child care providers registered with the Child Care Resource & Referral Centre receive regular support visits, while support visits to licensed family child care facilities can be arranged upon request.

A non-profit society concerned with the growing numbers of children being coerced into and exploited within the sex trade. COS aims to increase public awareness about the problem by providing education and prevention strategies for youth, their families, educators and service providers. This is done through making presentations to youth, parents and professionals about recruitment into prostitution, the street lifestyle and youth sexual exploitation. We also provide parent/family support.

Chimo Crisis Services is a non-profit organization specializing in community development and social services related to the natural crises that happen in everyday lives of individuals, families and neighbourhoods. Provides crisis intervention, counselling, community education and development, and support.

Adult Crisis and Suicide Intervention Counselling
Short-term crisis counselling with qualified professionals for adults who are experiencing crises in daily living. Professional consultations, public and employer education seminars also available.

Children's Counselling
Art and play therapy groups and individual counselling with qualified professionals support children and youth aged 4 to 18 who have witnessed violence at home. Includes counselling for parents.

Community Education
Phone:  604-270-4435
In-class presentation/workshops for high school students on stress management, suicide prevention, and preventing dating violence. The direct number for this program is 604-270-4435 extension 2.

Crisis Line
Phone:  604-279-7070
Telephone support for people in emotional distress. Available 8:00 a.m. To midnight, seven days a week. Provides triage to clients of Richmond Mental Health Emergency Services.

Eating Disorders Program
Information, individual counselling, treatment, and psycho-educational support groups with qualified professionals for people aged 17 and over who are living with serious eating disorders. Includes a multi-disciplinary clinic with family physician, nutritionist and professional counsellor. A doctor's referral is required.

Neighbourhood Pro Bono Law Clinics
Practicing professionals provide legal advice to people unable to afford a lawyer. Clinics cover family, immigration, criminal, civil and personal injury law.

Neighbourhood Services
Support to local groups in building the community's capacity for preventing and responding to individual, family and/or neighbourhood crises.

Nova Transition House
Phone:  604-270-4900
Provides safe shelter, information, emotional support, practical assistance, education and advocacy for women and their children who are fleeing violence at home. The client hotline number is 604-270-4911.

Outreach and Advocacy Service
8151 Park Road
Richmond,  BC   Phone:  604-247-1175
Confidential advocacy service supports people with different types of problems, including problems with housing, income assistance, family violence, pensions and disabilities.

Parent Education Series
Education workshops for parents who want to maintain communication and strengthen relationships through challenging times with youth in their families.

Seniors Outreach Service
Phone:  604-270-4435
Weekly telephone outreach calls by professionally trained volunteers for elderly seniors who are isolated and seek more social contact. Call 604-270-4435 ext. 1 for more information.

Services for New Immigrants and Refugees
8151 Park Road
Richmond,  BC   Phone:  604-247-1175
Information and support services, in more than a dozen languages, for immigrants and refugees living in Richmond and South Delta. Services assist individuals and families to identify issues, develop plans, address needs, and overcome barriers to adjusting to life in Canada. Please call for more information and hours of operation.

Stepping Out
Phone:  604-270-4435
Multi-session educational program designed to build skills and emotional resiliency among pre-adolescents in preparation for their teen years. Topics include diversity, assertiveness, stress and coping, peer pressure and bullying, social problem solving, friendships and role models, and accessing community resources. High school students are professionally trained to deliver this popular program in local elementary schools. Call 604-270-4435 ext. 2 for more information.

Suicide Bereavement Support Groups
Bi-weekly support groups, facilitated by a professional counsellor, for people of any age who have lost a family member or friend to suicide. Drop-ins welcome.

Volunteer Program
Phone:  604-270-4435
High quality training and practical experience in helping others strengthen one's knowledge and skills for everyday living. Volunteering offers special benefits to young adults needing on-the-job experience and support in building their resume. The direct number for this program is 604-270-4435 extension 5.

Women's Counsellor
Phone:  604-279-7077
Individual counselling with qualified professionals and psycho-educational support groups for women who have experienced violence in intimate relationships, including sexual assault and childhood abuse.

Youth Counselling
Short-term crisis counselling with qualified professionals for youth aged 13 to 19 who are in crisis, experiencing depression, at risk of suicide, concerned about a friend or family member who is depressed, or bereaved by suicide. In-class workshops and professional consultations available.

The Chinese Cultural Centre is a non-profit organization whose membership is open to all. The Centre offers different classes and clubs for people with different interests. The Centre also provides services to the community and aims to promote the Chinese culture through various events. Services are available in English, Cantonese and Mandarin.

Cantonese / Mandarin Program for Youth
Heritage language programs designed for youth aged four and up. Preschool to senior high levels equivalent to those in Hong Kong are offered.

ESL for Cantonese or Mandarin Speakers
Helps new immigrants learn English. The focus is on speaking and daily use.

Income Tax Clinic
For seniors and low-income individuals. Held every year during tax season, usually in March and April. Sign up for the clinic in early February. Service in Chinese and English. There is no fee for this service, but donations are accepted. Call about dates and times.

Interest Classes
The Chinese Cultural Centre offers a wide variety of classes for people of all ages, including Chinese calligraphy, painting, dance, and flower arrangement. Please call for more details.

A non-profit and non-political organization formed by a group of business immigrants to encourage and assist members to establish businesses or investment programs in Canada. The association promotes business development and assimilation into Canadian society.

The Association is a registered charity established in 1995 to help empower people by supporting those with mental illness to recover, to achieve self improvement and to reduce the social stigma of mental illness. The Chinese Mental Wellness Assocation of Canada offers a wide range of supportive and referral services such as counselling, advocacy and support to mental health consumers and their families. It also builds support networks so people can share their experience in environments that promote recovery and well being. A list of services are available in English, Mandarin and Chinese. Please refer to the website or dial 604-721-0322 for emergencies.

Choice School is an independent school, registered under the BC Provincial Societies Act. Our School is uniquely placed to nurture the outstanding potentials of gifted and talented learners. We provide an academically enriched program within a culture of emotional and social support.

A Filipino congregation with Sunday service at 12:20 p.m. and Sunday school at 2:00 p.m.

A non-profit, charitable organization serving the disadvantaged and those in crisis in the Lower Mainland. The board of directors, staff and counselling volunteers are representative of various Christian denominations and community churches.

Burnaby Safe House
Phone:  778-886-7001
Second-stage accommodation for vulnerable pregnant women, and for battered or abused women and their children.

Crisis Pregnancy Centre
E-mail: cpcburnaby@telus.net
Provides practical help and encouragement to those in distress as a result of an unplanned or problem pregnancy.

Post Abortion Community Services
E-mail: pacscanada@telus.net
Support groups and individual counselling are provided, free of charge, to those grieving from a past abortion.

Rape Victims' Support Network
Phone:  778-886-7001
Provides counselling services and practical help to those victimized by sexual assault.

The Department admits immigrants, foreign students, visitors and temporary workers who enhance Canada’s social and economic growth. In addition, the department resettles, protects and provides a safe haven for refugees. Newcomers are helped to adapt to Canadian society and become Canadian citizens. Citizenship and Immigration Canada also manages access to Canada to protect the security and health of Canadians and the integrity of Canadian laws.

Offers a wide variety of programs and services.

Rentals
Phone:  604-233-8910
Two multipurpose rooms with a maximum capacity of 40 people is available for rent based on availability. Kitchen facilities are not available. Call to book.

Carries out Richmond's emergency programs, archives, garbage and recycling programs, compost demonstration garden, leisure services, special needs services, and economic development programs.

Archives
7700 Minoru Gate
Richmond,  BC   V6Y 1R9   (Map)
Web site: www.richmond.ca/archives
Phone:  604-231-6430
Fax:  604-231-6464
E-mail: archives@richmond.ca
Official repository for records of the City of Richmond's municipal government. The archives also acquires records through donations from individuals, families, organizations, and private companies.Textual records, photographs, maps, plans and some audio (oral history) are available.For a scheduled time to consult original materials telephone to 604-247-8305.

Business Liaison
Web site: www.richmond.ca/cityhall/departments/busfin/liaison.htm
Phone:  604-247-4659
Fax:  604-247-4940
E-mail: economicdev@richmond.ca
The Business Liaison Office is the City’s key point of contact for our business-to-business relationships with the City’s clientele. This office works in partnership with the Economic Development Office to establish meaningful links with business and development leaders to further existing and potential business ventures through coordination of business solutions, and response to concerns raised by the business community. The Business Liaison Office also manages the Business Licence section which is responsible for the issuance and renewals of all business licences. See web for more information.

Chief Administrator's Office
Web site: www.richmond.ca/cityhall/admin/cao.htm
Phone:  604-276-4336
Fax:  604-276-4222
E-mail: administratorsoffice@richmond.ca
The Chief Administrative Officer (CAO) is appointed by and reports to City Council. The CAO oversees the overall administration of the corporate body of the City, its officers and employees. In addition, the CAO is charged with keeping Council up to date on corporate matters and ensuring that Council policy is implemented and bylaws are enforced. The CAO also leads the senior executive team and sets the overall strategic direction to ensure achievement of Council's Term Goals. Richmond's CAO is George Duncan.

City Clerk's Office
Web site: www.richmond.ca/cityhall/council/clerks.htm
Phone:  604-276-4007
Fax:  604-278-5139
E-mail: cityclerk@richmond.ca
The City Clerk's Office provides a secretariat for City Council and its Committees. This function includes agenda preparation, the recording of official minutes, the administration and certification of City bylaws, and the execution of all legal documents on behalf of the City. In addition, the City Clerk's Office is responsible for the administration of civic and school district elections and for the conducting of public referenda.

City Council
Web site: www.richmond.ca/cityhall/council/members.htm
Phone:  604-276-4134
Fax:  604-276-4222
E-mail: mayorandcouncillors@richmond.ca
Richmond's City Council Members: Mayor Malcolm Brodie, Councillor Evalina Halsey-Brandt, Councillor Bill McNulty, Councillor Sue Halsey-Brandt, Councillor Derek Dang, Councillor Harold Steves, Councillor Greg Halsey-Brandt, Concillor Linda Barnes, Councillor Ken Johnston. Richmond City Council Colour Guard: Corporal J.J. Stephan Peters, Captain Dave Cullen.

Compost Demonstration Garden
2631 Westminster Hwy.
Richmond,  BC   Web site: www.richmond.ca/services/recycling/composting/compost.htm#Compost%20Demonstration%20Garden
Phone:  604-276-4010
E-mail: garbageandrecycling@richmond.ca
The garden is located at 2631 Westminster Hwy. The garden is located inside the Community Garden. Composting demonstration units are open for viewing year-round from dawn to dusk. The Community Garden includes a Waterwise Demonstration Garden which contains various sizes and styles of gardening beds each featuring landscaping ideas to help in water conservation.

Diversity Services
Web site: www.richmond.ca/parksrec/about/access/about.htm
Phone:  604-276-4390
Fax:  604-276-4132
E-mail: diversityservices@richmond.ca
The Diversity Services section works with other community agencies to eliminate barriers and ensure appealing, livable and well-managed recreation and cultural services for all Richmond residents. By working with community groups, we develop opportunities for persons with disabilities, in financial need, or from ethno-cultural groups.

Diversity Services Recreation Access Card
Web site: www.richmond.ca/parksrec/about/access/about.htm
Phone:  604-247-4909
Fax:  604-276-4132
The Recreation Access Card is for Richmond residents living with a permanent disability. It offers a 50% discount for drop-in activities at City recreation facilities - some restrictions apply. For details, call the Recreation and Cultural Services Central Office.

Economic Development
Web site: www.richmond.ca/cityhall/departments/busfin/ecdev.htm
Phone:  604-247-4934
Fax:  604-276-4162
E-mail: Neonila.Lilova@richmond.ca
The role of the Economic Development Office is to encourage and facilitate economic expansion within the City of Richmond. At the same time, its goal is to provide employment opportunities for Richmond residents by facilitating development of a strong economy and business community.

Emergency Programs Section
5599 Lynas Lane
Richmond,  BC   V7E 5B2   (Map)
Web site: www.richmond.ca/cityhall/departments/epw/emergency.htm
Phone:  604-233-3338
Fax:  604-233-3331
E-mail: emergencyprograms@richmond.ca
The Emergency Programs section provides services to ensure the protection of life, public infrastructure, private property and the environment in the event of an emergency or disaster situation. This section works closely with Richmond's protective service agencies and other departments to develop plans and programs which outline the City's preparedness, response and recovery measures.

Engineering & Public Works Division
Web site: www.richmond.ca/contact/departments/epw/admin.htm
Phone:  604-276-4150
Fax:  604-276-4222
E-mail: robert.gonzalez@richmond.ca
Responsible for the engineering, design, construction and maintenance of the City's infrastructure and all City owned buildings. Other services include: the delivery and maintenance of the local water supply, maintenance of the sewage, drainage, dykes and irrigation systems. They also maintain and develop the current and long range engineering planning, coordinate garbage and recycling collection and maintain the city's road network and specialized work units for City Operations.

Facility Rentals
Web site: www.richmond.ca/rentals
Phone:  604-233-3304
Fax:  604-233-3340
E-mail: rentals@richmond.ca
A number of City facilities are available for rental use by the public, including parks, meeting rooms, and more. For further information and booking, see www.richmond.ca/rentals.

Finance
Web site: www.richmond.ca/cityhall/departments/busfin/finance.htm
Phone:  604-276-4064
Fax:  604-276-4162
E-mail: finance@richmond.ca
The Finance Division is responsible for the financial well-being of our City, through the provision of effective and reliable financial advice, services and information to Council, staff and the public. Over $300 million is collected annually from various sources including property taxes, utility payments, service charges, and senior government grants. The Finance Department oversees the expenditure of these funds through the annual budget process.

Fire & Rescue Department
6960 Gilbert Rd.
Richmond,  BC   V7C 3V4   (Map)
Web site: www.richmond.ca/cityhall/departments/safety/fire.htm
Phone:  604-278-5131
Fax:  604-278-0547
E-mail: fire@richmond.ca
The Richmond Fire-Rescue Section is comprised of the following divisions: Fire Prevention, Community Relations, Fire Suppression, Training, Apparatus and Equipment and Administration. Fire-Rescue works in partnership with the Emergency Programs section on issues dealing with personal preparedness and emergency response for residents of the City in the event of emergency or disaster.

Inspection Request Phone System
Web site: www.richmond.ca/busdev/building/ivrguide.htm
Phone:  604-276-4111
The phone line allows people to schedule/cancel/reschedule inspections; get inspection results and messages from inspectors; obtain inspection history and obtain permit application status. Forms can be downloaded off the City website and can be faxed in. See website for more information.

Mayor's Office
Web site: www.richmond.ca/cityhall/council/members.htm
Phone:  604-276-4123
Fax:  604-276-4332
E-mail: mayorandcouncillors@richmond.ca
Richmond's mayor is Malcolm Brodie.

Parks Operations
Web site: www.richmond.ca/cityhall/departments/prcs/parks.htm
Phone:  604-244-1208
Fax:  604-244-1242
E-mail: parks@richmond.ca
Responsible for the design, construction, and maintenance of City parks, trails and green spaces including maintenance on medians for section line roads, subdivision/cul-de-sac, walkway and boulevards. It also coordinates sports programming and special events in the City's parks.

Parks, Recreation and Cultural Services
Web site: www.richmond.ca/parksrec/about/guide.htm
Phone:  604-276-4300
Fax:  604-276-4132
E-mail: leisure@richmond.ca
Provides recreation opportunities for residents through programs and facilities offered by the City's parks, trails and dykes, community centres, nature park, arts centre, art gallery, museum, tennis courts, aquatic centres, outdoor swimming pools, golf course, ice arenas, performing arts theatre and special needs programs.

Planning and Development
Web site: www.richmond.ca/contact/departments/urbandev/admin.htm
Phone:  604-276-4017
Fax:  604-276-4222
E-mail: planningdevelopment@richmond.ca
Responsible for issues and services affecting the physical form of the City, including buildling permits and review services; tree protection bylaw administration; design and and installation of infrastruction improvements; establishing planning and design policies; preparing the Official Community Plan, long range land use, social, urban design and environmental policies and supporting city advisory committees.

Real Estate Services
Web site: www.richmond.ca/cityhall/departments/busfin/land.htm
Phone:  604-276-4212
Fax:  604-276-4162
E-mail: robert.kates@richmond.ca
The Real Estate Services Division is responsible for handling the acquisition and disposition of real property for the City, as required for parks, trails, roads, dyking, affordable housing and other community projects. The division negotiates rights of way required for various purposes, as well as provides information and advice on all these matters to staff, other agencies, and the public.

Recreation Subsidy Fee
Phone:  604-247-4909
Fax:  604-276-4132
Helps low-income Richmond residents pay the fees for admissions and program registrations at Richmond community centres, cultural centre, aquatic centres and arenas. For details, please contact Recreation and Cultural Services Central Office at 604-247-4909.

Recycling Depot
5555 Lynas Lane
Richmond,  BC   V7C 5B2   (Map)
Web site: www.richmond.ca/services/recycling/services/depot.htm
Phone:  604-276-4010
Fax:  604-233-3336
E-mail: garbageandrecycling@richmond.ca
Accepts newspapers, magazines, mixed paper products, cardboard, plastics food and beverage containers with code 1, 2, 4 or 5, tin and aluminium cans, glass food and beverage containers, yard and garden trimmings (fees may apply), large appliances, large metal items, paints, solvents and pesticides (some restrictions apply). Curbside blue boxes and blue and yellow bags can be picked up at the Depot free of charge. To report missed collections or receive further information, please call 604-276-4010

Richmond Opportunities for Affordable Recreation (ROAR)
Web site: www.richmond.ca/parksrec/about/access/roar.htm
Phone:  604-247-4909
Fax:  604-276-4132
A free brochure put out by the City each season that lists inexpensive family recreation options.

Sewerage & Drainage Department
5599 Lynas Lane
Vancouver,  BC   V7E 5B2   (Map)
Web site: www.richmond.ca/cityhall/departments/epw/sewer.htm
Phone:  604-233-3301
Fax:  604-244-1248
E-mail: tom.stewart@richmond.ca
The Department is responsible for the draining of ground water and the conveyance of sanitary sewage for the City of Richmond. It is divided into 3 sections: Drainage/Storm Sewer, Sanitary Sewer and Pump Stations. See website for more information.

Water Services Section
5599 Lynas Lane
Richmond,  BC   V7E 5B2   (Map)
Web site: www.richmond.ca/cityhall/departments/epw/water.htm
Phone:  604-244-1262
Fax:  604-516-9594
E-mail: doug.anderson@richmond.ca
The Section provides, operates and maintains services that are necessary to supply good quality drinking water to the public. They must also maintain volume and pressure levels to meet the demand fire flow situations, while continually maintaining and improving the water distribution network. Responsibilities include maintenance of Watermains, Water Connections, Water Heaters, Fire Hydrants, Valves, Pressure Reducing Stations, as well as Customer Service.

The City of Richmond has several committees that serve the interests of the residents of Richmond.

Advisory Committee on the Environment
Phone:  604-276-4193
E-mail: djohnson@richmond.ca
The Committee's mandate is to advise Richmond City Council on environmental issues concerning the community and to promote public participation in the process. In addition to the 15 citizens appointed to the Committee for a two year term, all citizens are encouraged to bring any community environmental concerns to the attention of the Committee.

Child Care Development Advisory Committee
Phone:  604-276-4220
E-mail: lsherlock@richmond.ca
Eighteen citizen appointees for two-year terms. Mandate: To achieve the development of quality, affordable and accessible child care in the City.

Parking Advisory Committee
Phone:  604-276-4601
Mandate: To provide input and advice to the City on parking-related issues throughout the City, including the identification of parking-related issues and development of possible strategies which are aimed to contribute towards sustaining the City's long-term community liveability and business viability as a major regional centre.

Richmond Agricultural Advisory Committee
Phone:  604-247-4626
To provide information, options and recommendations to Council on agricultural issues referred by Council; to review development proposals which are in or adjacent to agricultural areas; to assist Council and City staff in implementing the Agricultural Viability Strategy; to enhance public education and awareness of agricultural issues; and to liaise with other levels of government to address agricultural viability issues.

Richmond Community Services Advisory Committee
Web site: rcsac.ca
Phone:  604-276-4220
E-mail: lsherlock@richmond.ca
The RCSAC encourages and promotes social policies and community services which contribute to the general health, welfare and quality of life of Richmond residents.

Richmond Family Court and Youth Justice Committee
Phone:  604-276-4272
E-mail: sjohnston@richmond.ca
The Committee is established by Council as a mandatory requirement under the Provincial Court Act, to monitor legislation and court administrative practices as a means to assist in the development of services for the community. The Committee also makes recommendations to Council and the Attorney General.

Richmond Gateway Theatre Society Board
Phone:  604-270-6500
E-mail: shaines@gatewaytheatre.com
The society operates the theatre with the focus on serving the community's performing arts groups and providing performing arts to the community.

Richmond Heritage Commission
Phone:  604-276-4279
To advise on heritage designations and other matters, including demolitions, and requests to build or alter heritage buildings/sites/structures.

Richmond Intercultural Advisory Committee
Phone:  604-276-4220
E-mail: lsherlock@richmond.ca
The mandate of the Richmond Intercultural Advisory Committee is to enhance intercultural harmony and strengthen intercultural co-operation in Richmond. Specific functions include advising City Council on intercultural issues and opportunities, responding to intercultural issues referred by Council or the community, reviewing City policies and procedures regarding intercultural issues, encouraging public participation in identifying solutions and enhancing public awareness of intercultural issues.

Richmond Museum Society Board
Web site: www.richmondmuseum.ca
Phone:  604-247-8330
Fax:  604-247-8301
E-mail: cbaxter@richmond.ca
To provide advice, expertise and community input and to make recommendations to City Council on the operation and policy planning of the Richmond Museum.

Richmond Public Art Commission
Phone:  604-247-4612
E-mail: efiss@richmond.ca
To provide direction and advise City Council on the management and implementation of the Richmond Public Art Program.

Richmond Seniors Advisory Council
Phone:  604-276-4220
E-mail: lsherlock@richmond.ca
The Richmond Seniors' Advisory Council (RSAC) considers and evaluates issues referred by City Council, initiates studies on matters of concern to seniors, and makes recommendations to the Council. Its goals are to: (a) act as a resource and provide advice on long-term planning issues for Richmond seniors, e.g., transportation, housing; (b) act as a resource and provide advice on short-term issues related to seniors, e.g., access to shopping centres, development proposals; and (c) act as a clearing house for seniors by receiving input and making recommendations to the appropriate body.

Sports groups and associations planning to use outdoor sports facilities and areas must obtain a field use permit. Sports groups registered with an organized league need to contact their local scheduler for times and fields available. Contact the City of Richmond's rental office for more information.

Waterfront Amenities oversees the public fishing piers, Imperial Landing, and the McDonald Beach Boat Launch. See the City of Richmond website for details.

Boat Launch Ramp
3500 McDonald Rd.
Richmond,  BC   V7B 1W3   (Map)
McDonald Beach Boat Launch is located on the north bank of Sea Island at the end of McDonald Road. Facilities include two ramps, public washrooms, picnic tables and a small concession. For information call 604-244-1208

Imperial Landing
Located between the south foot of No. 1 Road and Railway Avenue, this historic waterfront area has become one of the most popular waterfront destinations in Richmond. Extensive redevelopment of the historic area includes townhouses, single family and condominium residences and a developing retail/commercial area. Additional site features include piers, docks, historic from BC Packers Cannery, an extensive interpretation signage program detailing the area's historic significance and serves as an important link between Britannia Heritage Shipyards and Steveston Village.

London's Landing
A historic area at the start of the South Dyke Trail with views of Steveston Island (aka Shady Island) and the historic Cannery Channel. Area highlights include close proximity to historic London Farm, a Bike Terrain Park, fishing float anchored to the pier, picnic tables, washrooms, interpretation signage and parking.

Mitchell Island Pier
Located along the northwest edge of Mitchell Island, this unique pier, once part of an old rail bridge between Vancouver and Richmond, provides views of the working river from as far west as Vancouver's Marpole area to east of the Knight Street Bridge. The pier has a small picnic area in the pocket park at the entrance of the site and features a small group of benches on the pier deck itself.

Public Fishing Piers
Richmond has four public piers; the Sport Fishing Pier at the south foot of No. 3 Road, London's Landing at the south foot of No. 2 Road, the restored CN Barge Pier at the north foot of No. 7 Road and a recently added pier on Mitchell Island at the west end of Twigg Place. Each of these piers offers a unique view of the Fraser River. There are picnic tables at each location. An excellent view of the Fraser River can also be enjoyed from the wharf at the Britannia Heritage Shipyard located at the south foot of Railway Avenue.

Sports Fishing Pier
This fishing pier is located at the south foot of No. 3 Road along the South Dyke, adjacent to the Dogs Off-Leash Park. The pier has panoramic views of the South Arm of the Fraser River, Ladner, Mt. Baker and river traffic. Parking and washrooms are available.

To Register for programs you will need: Family PIN, Client Number, Community Codes, Class Number(s), Visa, MasterCard or American Express Number with Expiry Date. You will also need the Class Number and Community Code from the Recreation and Culture Guide which is available online or in published format. For a complete listing of our Summer Art Classes including dates, times and prices click the Recreation and Culture Guide link.

CNIB is a national, non-profit agency providing services to anyone with vision loss. CNIB also acts as a consultant and resource agency to helping professions, government, and private industry. CNIB provides counselling, independent travel training, low vision assessments, independent living skills, adjustment to vision loss workshops, and services for children and families.

Adaptive Technology
Phone:  604-431-2133
For the more technologically minded, high-tech solutions provide access to print materials through large print, speech or braille adaptive equipment such as scanners and speech programs for computers.

CNIB Library
Toll Free:  1-800-268-8818
Books and magazines in braille, electronic text, and CDs, including a special collection for children and a large descriptive video collection.

Demonstration Shop
From talking calculators and large-print cookbooks, to magnifiers and adapted games, these products can be ordered online or via telephone to facilitate activities of daily living and recreation.

Independent Living
CNIB offers life-skills training to help manage the essentials of daily living, with an emphasis on maintaining independence from safe and effective methods of cooking and doing household tasks such as laundry and cleanup, to communications.

Low Vision Services
Phone:  604-431-2141
E-mail: marcia.zaganas@cnib.ca
CNIB specialists provide functional assessments of visual abilities, information and training in the use of low vision devices, and instruction on how to maximize residual vision.

Orientation and Mobility
CNIB instructors help clients learn to travel independently, aided by other senses, to cross streets and use public transportation to go to school, work or a friend’s place, confidently and safely.

A voluntary organization of parents, child care providers, community organizations, unions and interested citizens working together for a community based, non-profit child care system that is of high quality, affordable, accessible, publicly funded and accountable.

A fellowship of men and women who share their experience, strength and hope with each other so that they may solve their common problem and help others to recover from their addiction. The only requirement for membership is a desire to stop using cocaine and all other mind-altering substances. Uses the 12-Step Recovery Program. Meetings are held throughout the Lower Mainland.

A 12-Step fellowship for men and women whose common purpose is to build healthy relationships. Please call the number above for meeting information and times.

Acts as a licensing and regulatory body for chiropractic doctors.

The College of Dental Surgeons of British Columbia registers, certifies and regulates dentists and certified dental assistants (CDAs) in the public interest.

Provincial licensing and regulatory body for qualified licensed practical nurses.

Provincial body responsible for registering massage therapists. The College's objectives include superintending the practice of the profession and governing registrants according to the Health Professions Act, the Massage Therapist Regulations and the Bylaws of the College.

The licensing and regulating college of the naturopathic physicians in BC. Provides information and investigates complaints.

Provincial licensing and regulatory body for qualified pharmacists.

A provincial licensing body for physicians. The College has established a number of programs including the maintenance of educational standards and licensure requirements, periodic peer review of physicians and their practices, accreditation of diagnostic and non-hospital surgical facilities, review of prescribing practices, and other quality improvement activities. The College has also established protocols for managing public concerns and complaints, evaluating and communicating ethical issues, and developing and maintaining high standards for physician conduct and performance. The daily operations of the College are administered by the registrar and other medical and professional staff.

The College of Psychologists of British Columbia is the regulatory body for the profession of psychology in British Columbia. The College`s role is to protect the public interest by regulating the practice of psychology and monitoring the practice of psychology practitioners. The College sets the standards for the practice of psychology. The practice of psychology in B.C. is regulated under the Health Professions Act (HPA), the Psychologists Regulation, the Bylaws and the Code of Conduct..

The College of Registered Nurses of British Columbia (CRNBC) is the regulatory body for registered nurses, nurse practitioners, and licensed graduate nurses in B.C. CRNBC's mission is to protect the public through the regulation of registered nurses by registered nurses, set standards, support registered nurses to meet standards, and act if standards are not met.

The provincial regulatory body for registered psychiatric nurses. Responsible for registration, licensing and disciplinary matters.

Founded in 1970 as a non-profit society and registered both Federally and Provincially. The CACR has been a pivotal force in the advancement of arts and artists in Richmond. Its mandate is to promote and support the arts and artists in their community. With over 65 members it offers many opportunities to volunteer and is welcoming to new members. It operates the Artisans' Galleria which features and sells juried work by their artist members. This is also the location where they hold their many exhibitions and shows which include: The annual Student Art Exhibition , Out of the Woodwork, Indian Summer Art Show and new this year the Art Show for Avenues - Richmond Society for Community Living. Please visit their website for more information

Provides a place to enjoy organic gardening. There are four community gardens: one in Terra Nova (north of Westminster Highway, east of Barnard Road), one at the south end of Gilbert Road, and one at the East Richmond Community Centre (by King George Park) and Garrett Wellness Centre at 7504 Chelsea place (between No. 2 Road and Gilbert just off of Blundell). All locations are currently full but residents are invited to put their name on a waiting list. For more information call 604-244-1208.

The purpose of the Community Legal Assistance Society (CLAS) is to provide legal advice and assistance and to use and develop the law for the benefit of people who are physically, mentally, socially, economically or otherwise disadvantaged or whose human rights need protection.

Community Leisure Transportation operates passenger vehicles for use by Richmond-based, non-profit community leisure groups. The service is operated to make leisure programs accessible to Richmond citizens with special needs, and to promote leisure opportunities for Richmond residents. Hours: 8:30 a.m. to 1:00 p.m., Monday through Friday.

This government agency offers services for adults with developmental disabilities, children with special needs and their families. CLBC helps individuals, children and their families achieve goals and live the life they want. We can help them create individual support plans, make sure health and safety standards are kept up when they live away from their family, help them get connected to their community and put paid supports in place when needed.

The Computer for Schools (CFS) program is a national, federal government-led program that operates in cooperation with all provinces and territories. The program collects surplus computers from government and private sector sources and distributes them to schools, libraries and non-profits throughout Canada. Computer workshops are staffed by volunteers who clean, refurbish and prepare computers for delivery. CFS has provided more than 958,000 computers since it was founded in 1993.

Programs include learn to skate or power skating for children and adults and StarSkate/Competitive for skaters who want to go a little further with their skating.

A co-operative association whose members are housing co-ops and related organizations in BC. Visit their website or call their office for a list of housing co-ops that are currently accepting applications. To apply to live in co-op housing, apply directly to the individual housing co-op(s) that interests you.

Co-op Housing Disability Trust
Web site: www.chf.bc.ca/pages/chfbc3.asp
E-mail: miversen@chf.bc.ca
People with permanent disabilities can apply for an interest-free loan to help pay the shares when they join a housing co-op. See http://www.chf.bc.ca/pages/chfbc3.asp.

Domestic Violence Relief Fund
Web site: www.chf.bc.ca/pages/chfbc3.asp
E-mail: miversen@chf.bc.ca
Women leaving abusive relationships can apply for an interest-free loan to help pay the shares when they join a housing co-op. See www.chf.bc.ca/pages/chfbc3.asp

Membership-based, not-for-profit professional trade association for barbers, hairstylists, estheticians, nail technicians, beauty school owners, salon/spa owners, educators and more. Responsible for encouraging and maintaining the professionalism of the cosmetology industry in BC through training, education, examinations and certification. The CIABC continues to administer what was the accepted Provincial Cosmetology Exam prior to deregulation of the industry in 2003. The CIABC also provides Cosmetology students with essentials required for success, including industry-standard textbooks for school, practice mannequins and a Cosmetology Resource Centre / Library (members only).

Courthouse Libraries BC is a non-profit organization providing access to legal information resources and information services to members of the legal community and the public of British Columbia.

ClickLaw
Web site: www.clicklaw.bc.ca
E-mail: editor [@] clicklaw.bc.ca.
Clicklaw is a website aimed at enhancing access to justice in British Columbia. It features legal information and education, but it is not a site of laws. Instead, Clicklaw features legal information and education designed for the public from 24 contributor organizations, as well as selected others.

A private intermediate care home, providing daily care and supervision by health care professionals. There are 107 assisted living apartments, which can be private-pay or subsidized (the latter must go through Richmond Health Services Continuing Health 604-278-3361). There are also 31 private rooms that offer 24-hour assistance - these are 100% private pay and can be applied for directly to the care home. One guest/respite suite is available for up to three months (private-pay or subsidized) in assisted living.

Craigslist - Vancouver is part of the very popular online bulletin board called www.craigslist.org. The FOR SALE section includes ads for free items. Postings can be found for Richmond.

A group that enjoys the design and creation of jewellery. The group meets on the third Sunday of every month at 1:00 p.m. in the Richmond Cultural Centre (7700 Minoru Gate).

The Credit Counselling Society is a non-profit credit counselling service that teaches people about money management and using credit carefully. Counsellors can show people what to do if they have debt and can offer assistance in the office or over the phone. Counselling appointments focus on managing individual situations and are free of charge. The Credit Counselling Society also provides workshops, lunch and learn sessions, and repayment programs and alternatives. Visit the website or call for more information.

The Crohn's and Colitis Foundation of Canada is a national not-for-profit voluntary medical research foundation. It provides free education events and materials to people with Crohn's Disease and ulcerative colitis and also raises funds for research to find a cure for Crohn's and Colitis (inflammatory bowel disease).

The DCY Basketball Association promotes and supports the development of basketball programs for youth with developmental challenges in British Columbia. Programs are open to males from 13 - 25 years. The Richmond District program operates out of the West Richmond Community Centre (No.1 Road & Francis) on Mondays from 7:30 - 9:15pm.

Provides intervention, community living and other support services to persons who are deafblind and their families. Provides access to high-quality consistent intervention, community living resources, advocacy and other support services to facilitate the rights of deafblind people to have meaningful participation and interaction with their community.

The Delta Employment Skills Program presents free job search workshops with a flexible schedule to accommodate individual needs. These quality workshops can not only help you find a job but prepare you to take positive, more confident steps towards your long-term career goals. The program is funded by the Government of Canada and is FREE for eligible participants.

The mission of the Land Force Western Area Deployment Support Group is to provide an enhanced standardized bilingual level of support for Canadian Forces Defence Team families going through long deployments or long periods of absence. They offer referrals to military and civil services, helpful information, periodic reunions and free mail service during deployment.

The Developmental Disabilities Association is a community living agency that provides over 50 community-based programs and services to children, adults and their families with developmental disabilities in Vancouver and Richmond. Their Mission is to enable people with developmental disabilities to achieve their full potential.

Adult Residential Services
Phone:  604-273-9778
E-mail: dwhite@develop.bc.ca
Offers group homes, supported living and a community apartment prgoram. Please contact 604-273-9778 for group home informations, 604-233-5486 for supported living and 604-233-5450 for the community apartment program.

Clothing and Household Items Donations
2643 No. 5 Road
Richmond,  BC   V6X 2S8   (Map)
Web site: www.develop.bc.ca/contribute/donate-clothes.html
Phone:  604-273-4331
To donate reusable clothing and small household items, you can also drop off your donations Thursday to Sunday between 10am and 5pm at our Starjumper Donation Station. Other times are available by appointment. Other bins can also be located by postal code on their website. Donated items are sold to Value Village, generating revenue to fund local DDA programs.

Daycares and After School Care
Phone:  604-307-0465
E-mail: kmoncalieri@develop.bc.ca.
The DDA offers eight daycares and after-school programs across Vancouver and Richmond to provide social and educational opportunities for children with special needs from infancy to elementary school years.

Family Support and Advocacy
Phone:  604-233-5433
E-mail: tschenkel@develop.bc.ca
The Family Support Worker provides information and support to individuals with a developmental disability and their family. Services include parent support groups, resources and workshops. Family Support and Information Groups meet monthly in Vancouver and Richmond. Also offers a Respitality Program for parents and caregivers.

Holiday Options
Phone:  604-321-4745
E-mail: holidayoptions@develop.bc.ca
Provides an opportunity for adults with developmental disabilities to participate in summer activities. Offers day trips and out-of-town experiences. The program runs from June to August.

Infant Development Program
2765 Osoyoos Crescent
Vancouver,  BC   V6T 1X7   (Map)
Web site: www.idpofbc.ca
Phone:  604-435-8166
E-mail: bbarnes@develop.bc.ca
In this family-centered, home based program, infant development consultants work in partnership with parents and community professionals to assist in developing skills and approaches that enable families to enhance their child's development.

Jobs West
411 - 2150 W. Broadway
Vancouver,  BC   V6K 4L9   (Map)
Web site: www.jobswestdda.ca
Phone:  604-732-7776
Fax:  604-732-7841
E-mail: kinglis@develop.bc.ca
An employment service for adults with developmental disabilities. It helps employers match, train, and keep qualified staff. Participants must be eligible for services through Community Living BC.

Main Street Drop In
Phone:  604-322-0052
E-mail: mwoolley@develop.bc.ca
Offers support groups including Diabetes Support Group, Wellness Group, a Hot Lunch Program, Healthy Living and Weight Loss Group, and Volunteer Work. Hours of operation vary according to the activity schedule. Call for more information.

Respite Services
E-mail: respite@develop.bc.ca
Provides temporary relief to families caring for someone with a disability. Referrals must be made by Community Living BC.

Starworks - Packing and Assembly
276 SW. Marine Dr.
Vancouver,  BC   V5X 2R5   (Map)
Web site: www.starworks.ca
Phone:  604-879-8457
Fax:  604-879-7441
E-mail: starworks@develop.bc.ca
Starworks is a social enterprise created to hire people with a developmental disability from the Vancouver area to perform light labour and assembly work. We employ over 50 casual workers in our 5000 square foot warehouse with the capacity to handle all types of work that requires high volume manual labour.

Areas include McDonald Beach, Dyke Trail at the south end of No. 3 Rd., Hamilton Area off Thompson Rd., the old Cambie school field and Shell Road Trail. For more information call 604-244-1208.

A non-profit organization that helps low-income women make tailored transitions into the workforce. Each Dress for Success client receives one suit when she has a job interview and a second suit when she gets the job. Since 1999, 10,000 women have been assisted in Greater Vancouver. The Dress for Success Professional Women’s Group program provides ongoing support to help the client build a successful career. Referrals are made by a number of different not-for-profit and government agencies. Visit the website for a list of agencies who provide referrals to Dress for Success.

Donations
Donations of current, clean office attire are needed for clients and can be dropped off on weekdays, and between 10:00 a.m. to 12:00 p.m. on Saturday. All sizes are welcome. Accessories including shoes, handbags and jewelry are also needed. Please call first to receive information on where to park and how to access the facilities.

ECEBC is a professional association for early childhood educators. ECEBC is committed to quality early child care and education for the people of this province. Members are supported through advocacy and services which promote professionalism and works with communities and organizations to achieve these goals. Hours 9:00am to 5:00pm Monday to Friday.

An orthodox synagogue affiliated with the OU. Friday Night Services at 7:00pm. Shabbat Morning Minyan at 9:30am followed by kiddush lunch.

Youth Programs
Phone:  778-883-5023
E-mail: rabbisy@gmail.com
Hebrew School Sundays 11:00am-1:00pm (ages 6-12). Social get togethers Wednesdays 6:00pm-8:00pm (ages 13-17).

Works with women and youth involved with the Criminal and Social justice systems. Provides housing, support and lay counselling for women, children and youth to help them improve their lives. Programs and services help build healthy and safe communities for all.

Community Justice Programs
Crime and Consequences Seminar (Metrotown, Downtow Community Court), Shoplifters Anonymous Weekly (New West and Abbotsford Drop-In Centres, Downtown Community Court)

Women At Risk Programs
Drop-In Centres (New Westminster, Abbotsford), Elizabeth Gurney House (shelter for Women and Children in New Westminster), Sheena's Place (shelter in Surrey), Cynthia's Place (shelter in Surrey), Liz's (recovery treatment in Surrey), Transition to New Beginnings (recovery treatment residence for pregnant women or recent mothers).

Youth at Risk Services
North Shore Youth Mentoring (North Vancouver), Burnaby Youth Custody Centre Advocacy (Burnaby)

Aims to foster and preserve Scottish Culture with highland dancing.

The goal of EmbraceBC continues to support the prevention and elimination of racism by enhancing community understanding of multiculturalism and cultural diversity in British Columbia. Through a broader program mandate, community agencies and organizations will have increased opportunities to respond to program solicitations throughout the year. EmbraceBC provides funding opportunities for community-based projects through six program elements: arts engagement; interfaith bridging; public education; organizing against racism and hate; community engagement and dialogue; and inclusive leadership development and mentorship.

A Christian Church with Sunday morning service at 10:00am. Preteen and Teen Groups are available. Please see website for more information.

Anonymous support groups for people wanting to strengthen and maintain emotional health, including depression and/or anxiety. This support group is based on the 12-Step philosophy of Alcoholics Anonymous (AA). EA publishes a Big Book that is available at Vancouver, New Westminster and Burnaby Public Libraries. Meetings are held at several Vancouver locations and updated information can be obtained by calling 604-696-1020. There is no fee to attend the meetings and you do not need to be a member to attend.

A non-profit Christian charity that aims at nurturing a new generation of Chinese-Canadian leaders through providing training and volunteering opportunities to young people, develop their leadership potential and a positive community life. Enoch currently has over 40 regular volunteers participating in various teams. Enoch employs a strong intergenerational approach to youth work, encouraging and equipping adults to be mentors for young people.

Culturathon
An annual team challenge of a " cultural marathon". Within designated time, participants are required to complete a route through various destinations within multicultural Metro Vancouver in one day. Please refer to their website for more details.

Enoch Youth Leadership Camp
Please refer to http://camp.enochyouth.org for more details

eSquare
Gathers on the first and third Saturday of every month. For more details please refer to their website.

Youth Hi-Liter
A youth radio program in Cantonese. Broadcasts every Sunday night from 10pm to midnight on FM 96.1. Please refer to www.iamhiliter.com for more details.

An internship program for post-secondary graduates, used by Canada's environmental employers. The program reduces the risk involved with hiring a young professional and provides career opportunities for graduates. Post-secondary graduates under 30 years old gain work experience, networking opportunities and potential permanent employment through Environmental Careers Organization (ECO) Canada internship programs. Visit the website for applications, eligibility requirements, and more information.

Provides recreational (primarily summer camp) experiences for children with neurological deficits such as learning disabilities, attention deficit disorder and ADHD, Tourette's syndrome and Aspberger syndrome.

Duty counsel are lawyers paid by the Legal Services Society to help lower income people with their family law problems. If you have a family law issue, you may qualify for help from family duty counsel in Provincial Court or Supreme Court even if you do not qualify for a legal aid lawyer. This is a drop-in service. No appointments are made and people are helped on a first come, first served basis. Counsel is available on Thursdays from 9:00 a.m. to 3:00pm.

A non-profit, community-based organization offering affordable counselling, education, mediation and training to help families, couples, individuals, and youth solve problems.

Community Education and Development Services
E-mail: lhall@fsgv.ca/chinese@fsgv.ca (Chinese)
Offers affordable workshops on marriage, parenting, relationships, and personal development. Offers a variety of parenting and personal growth courses - see the website for current listings. Parenting workshops are also available in Cantonese and Mandarin.

Community Kitchens
Phone:  778-885-5165
Cook with others, meet new friends, learn new recipes, and save money by shopping wisely. Participants make a small contribution for food and/or babysitting. Call to register and for more information.

Counselling Program
Phone:  604-874-2938
Provides professional counselling to families, couples, and individuals. Fees are based on a sliding scale according to your household income. Ask for the intake worker. Services are offered in English, Mandarin, and Cantonese. Counselling in Richmond takes place in the Caring Place office at 7000 Minoru Blvd.

Family Life Education
Offers parenting and life skills groups and workshops for women, men, and couples. Services offered at an affordable cost with some subsidies available. Workshops and groups are designed to meet specific requests from the community.

Outreach to Chinese Parents
Offers monthly workshops about parenting in a new country. Offers information and hand-outs in Cantonese and Mandarin. An opportunity to learn about other programs and services in the community including counselling, community kitchens and immigrant services. A small fee is charged.

Residential Historical Abuse Program (RHAP)
Toll Free:  1-800-563-0808
If you believe you were sexually abused as a child while living in a foster home, group, or any other residential facility operated or funded by the government of British Columbia, you may be eligible for counselling under RHAP. You must currently be living in British Columbia and the abuse must have occurred while under the age of 19. Call for more information.

Richmond Foster Family Support
101 - 6411 Buswell St.
Richmond,  BC   V6Y 2G5   (Map)
Phone:  604-273-5027
Fax:  604-273-1197
Provides support, training, mediation, crisis management and direct outreach support to children and families in Richmond. This is a voluntary program that any foster parent in Richmond can access through their Ministry of Children and Family Development Resource Worker.

TASA (Richmond's Trauma and Sexual Abuse Counselling Centre)
Provides a variety of services including crisis intervention and long-term counselling for sexually abused children and their families, as well as counselling for women who have experienced sexual and/or physical abuse. Serves as an information and referral service to community resources for victims of childhood sexual abuse. A program of Family Services of Greater Vancouver. Trauma counselling also available through MCFD referrals.

The Colt Program
7171 Minoru Blvd.
Richmond,  BC   V6Y 1Z3   (Map)
Phone:  604-668-6400
Fax:  604-668-6405
Located at Richmond Secondary School. Program open to all students in Richmond who are pregnant. Provides education, support services, and day care. Call 604-668-6400, local 251.

Transitions to Independence
Phone:  604-660-1044
Offers life skills support to youth involved with MCFD transitioning into adulthood. Provides support, counselling, and referrals in a wide variety of life skills areas, including housing, education and employment, personal health, homemaking, and advocacy.

Victim Services Program - Community Based
Provides support and guidance to people who reside in Richmond or are involved with the Richmond RCMP and who have been abused in intimate relationships, sexually/physically assaulted or stalked. Service is also available to non-offending family members. Services offered include: emotional support, informaiton about the Criminal Justice System, court information, orientation and accompaniment, assistance with Crime Victim Assistance forms and Victim Impact Statements.

An organization of retired members of the Federal Public Service, the RCMP, the Canadian Armed Forces and Federal Judges and their spouses formed for the purpose of providing a strong and consistent voice to the Federal Government on issues of common concern.