All services are provided free of charge by volunteer lawyers. Aims to provide quality pro bono legal assistance to those who cannot afford a lawyer or obtain Legal Aid through pro bono clinics throughout BC. Provides 30 minute appointments for legal advice. Lawyers do not represent in court. Richmond clinics are at CHIMO Crisis Services (120 - 7000 Minoru Boulevard; 604-279-7077). Call to make an appointment.

Roster Program
Provides pro bono legal representation services to individuals and non-profit organizations of limited means. Lawyers receive opportunities by e-mail on a "no obligation to respond" basis, according to their location and areas of practice. Responding lawyers choose the scope of their services and qualify for disbursement funding of up to $2500 per case. Provides excellent opportunities for barristers and solicitors to gain more involvement with compelling cases.

Summary Advice Clinic
Lawyers at the legal advice clinics volunteer for two hours each month as they advise people in up to four half-hour appointments. Lawyers receive advance information for each appointment, including the clients name and a description of their legal issue, to ensure time for conflict checks and any preparation that may be necessary. Legal matters are matched according to each lawyers' areas of practice.

Vancouver Civil Chambers Duty Counsel Project
Operates the Civil Chambers Duty Counsel Project twice per week in Vancouver. On a yearly or twice yearly basis, lawyers provide legal assistance and representation to unrepresented low and modest income litigants appearing in civil chambers at both Supreme Court and Court of Appeal levels. Lawyers receive advance information for each appointment, including the clients name and a description of their legal issue, to ensure time for conflict checks and any preparation that may be necessary.

Offers support groups for adult children of alcoholic, addictive, or dysfunctional families based on the Twelve Step program. Meetings take place at the GF Strong Rehabilitation Centre (4255 Laurel Street, Conference Room) on Saturdays at 10:30am. Women's only meetings are every Tuesday at 7:30pm at the Avalon Women's Centre in Kerrisdale (5957 West Boulevard, Vancouver). North Vancouver meetings are on Mondays at 7:00pm at the Lynn Valley United Church (3201 Mountain Highway). For more information, call or visit the website.

Inspects light-duty vehicles to ensure their emissions fall within allowable Canadian standards. Centres are open Monday to Saturday from 8:30am to 5:00pm. The test fee for 1992 and newer vehicles is $45 and for 1991 and older vehicles it is $23. Eligible 1998 and newer vehicles receive an On-Board Diagnostic system test for $45. All vehicles are charged $23 for a re-inspection. Current wait times, description of tests, and inspection standards are available online. Call for more information.

Al-Anon is a fellowship of relatives and friends of alcoholics who share their experience, strength, and hope in order to solve their common problems. Alateen is a fellowship of young Al-Anon members, usually teenagers, whose lives have been affected by someone else's drinking. There are no dues for membership. Call for meeting times, locations, and more information.

A fellowship of men and women who share their experience, strength, and hope with each other so that they may solve their problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Provides direct service/support to adults who have learning disabilities and/or learning difficulties. Offers information, referral, psych-ed and vocational assessments by registered psychologists, individual counselling, support groups, advocacy, public awareness presentations, and research projects.

Provides information and advocacy for individuals and their families who are living with anaphylaxis, allergy, and asthma. Also provides telephone support, pamphlets on food allergy and asthma, and sells allergy cookbooks and other products. Members receive newsletters four times a year. Visit website for more information.

Provides direct support to ALS patients, their families, and caregivers. Also raises funds for patient services, research, and to increase public understanding of Amyotrophic Lateral Sclerosis.

Caregivers' Workshops
E-mail: patientservices2@alsbc.ca
Annual workshops for primary caregivers, family members, and friends of ALS patients. Provides an opportunity for people to come together, meet other caregivers of ALS patients, exchange information, and enjoy the day in an open and supportive environment.

Equipment Loans
E-mail: equipmentloan@alsbc.ca
Maintains an extensive equipment pool available on an "as needed" basis for ALS patients throughout BC and the Yukon.

Psychological Support Services
E-mail: patientservices2@alsbc.ca
Services are available pro-bono at locations across BC. Registered psychologists and clinical counsellors provide much needed therapy and counselling to ALS patients, their families, and caregivers at any stage of the illness.

Resource Library
E-mail: patientservices2@alsbc.ca
A library with books, videos, and current articles on ALS. Please see the website for more information.

Support Groups
E-mail: patientservices2@alsbc.ca
Groups meet regularly in locations throughout BC to share information and support. Meetings may include a social component, updates on the Society and upcoming events, and speakers presenting research, equipment, and more.

Exists to alleviate the personal and social consequences of Alzheimer disease and related dementias, promote public awareness, and search for the causes and the cures. Services include dementia education, support groups, individual support, a toll-free information line, book and video loans, free literature, and telephone, and online workshops. Programs are available in Chinese at the Richmond Chinese Resource Centre (290 - 7000 Minoru Boulevard, Richmond).

Caregiver Support Group
For family and friends of people with Alzheimer’s disease or other dementias. For times and locations of English groups in Richmond and South Delta, call 604-238-7390. For times and locations of Cantonese and Mandarin groups, call 604-279-7120.

Chinese Caregiver Support Group
290 - 7000 Minoru Boulevard
Richmond,  BC   V6Y 3Z5   (Map)
Phone:  604-279-7120
Fax:  604-279-7124
E-mail: vlam@alzheimerbc.org
Please contact Vivian Lam at the Richmond Chinese Resource Centre for more information.

Early Stage Support Group
For persons experiencing early symptoms of Alzheimer's disease or other dementias. For times and locations of English groups in Richmond and South Delta, call 604-238-7390. For times and locations of Cantonese and Mandarin groups, call 604-279-7120.

Family Caregiver Education Series
A five-session series for family members or friends who are caring for a person with Alzheimer's disease or other dementias. Learn about dementia and practical coping strategies.

First Link
Phone:  604-238-7393
Provides regular support and information for individuals and families newly diagnosed with Alzheimer's disease or other dementias.

Minds in Motion
Phone:  604-238-7393
A fitness and social program for people with early symptoms of dementia or memory loss and a family member or friend. Enjoy gentle exercise, activities and social time in a relaxed environment.

Shaping the Journey
Phone:  604-238-7393
A five-session education series for people with early symptoms of dementia or memory loss and a family member or friend. Explore the journey ahead in a positive, supportive environment.

Tele-Workshops
Learn from home with one of the Society's free one-hour telephone/online workshops.

Serves the needs of Chinese youth and students. Assists youth to find their educational and vocational direction. Tries to bridge the communication gap between youth and their parents by helping parents understand the educational system in Canada. Services include free academic consulting, workshops about the educational system, providing a variety of educational information, free drop-in tutoring services, and volunteering opportunities.

A worldwide, voluntary activist movement that protects human rights as set out in the Universal Declaration of Human Rights and other international laws.

Group 92 - Richmond
9280 No. 2 Rd.
Richmond,  BC   V7E 2C8   (Map)
E-mail: mhender@shaw.ca
Meets on the third Monday of every month, September through June, at 7:30pm at the Christian Reformed Church of Richmond, 9280 No. 2 Road, Richmond.

Seeks to increase awareness of anxiety disorders, educate the general public, affected persons and health care providers, and promote access to evidence-based resources and treatments.

A veterans group that provides social activities for its members, sponsors numerous community activities, and raises funds for various charities. Live entertainment is available on weekends. Call Nathan for information on reservations or fundraising.

Committed to excellence and leadership in research, care, education, and advocacy for people with arthritis. Education services include the Arthritis Self-Management Program, an exercise outreach program, and community support groups. Volunteers are available by request to provide informational presentations to groups. The Vancouver regional office is located at 895 West 10th Avenue, Vancouver.

Arthritis Answers Line/The Learning Centre
895 West 10th Avenue
Vancouver,  BC   V5Z 1L7   (Map)
Phone:  604-875-5051
Fax:  604-875-5048
Toll Free:  1-800-321-1433
Provides general information, emotional support, assistance to locate community resources, guidance to access the health care system, and literature mail-outs. Operated by trained volunteers in English, French, Cantonese, Mandarin, and Punjabi.

Arthritis Self-Management Program
Toll Free:  1-800-321-1433
Available in communities across BC. Facilitated by trained volunteers, the program is offered in six-sessions, two hours once a week for six weeks, and provides people with the knowledge and skills to help them manage arthritis.

Joint Works and Water Works
A community-based land and pool exercise programs for people with arthritis.

Promotes the French language while raising funds for the French speaking community centre. Holds weekly breakfast at Whitespot at 10:00am and monthly suppers in a local restaurant to facilitate information exchanges on the Francophonie. Also produces a monthly newsletter.

An adult mixed orthodox softball league that plays at a mid-level with regards to competitiveness.

Celebrates Austrian and German culture through song, dance, and social gatherings. Hosts events such as bazaars, family nights, and summer garden festivals. Closes in the summer except for events in July and August. Check the calendar online for more information.

A parent-based and directed society providing advocacy, information, and support to individuals with autism and their families in BC and the Yukon.

Community Parent Groups
E-mail: shui@autismbc.ca
Parent volunteers who meet at regular intervals to assist parents in their respective communities. An opportunity to meet and network with other parents. Guest speakers sometimes available to speak on a wide range of topics to help educate interested parents.

Event Tickets
E-mail: eberaldin@autismbc.ca
Provides tickets to events such as sporting events and theater shows. Must be a member to access this service.

Information and Referral
E-mail: info@autismbc.ca
General information about autism and Asperger's and information on resources available in BC.

Library
E-mail: shui@autismbc.ca
A resource library of over 1500 items, including books, videos, audiotapes, and autism-related journals. Will send requested materials to any member of the Society free of charge with return postage paid. Must be a member to access this service.

Online Discussion Forum
E-mail: eberaldin@autismbc.ca
An opportunity for parents and professionals in the community to have discussions regarding treatment issues, adult issues, school issues, and provincial issues. Provides a section for classified ads and help wanted. Service is accessible from the home page by clicking on the Discussion Forum & Classified Ads link. Must be a member to access this service.

Summer Reimbursement Program
E-mail: eberaldin@autismbc.ca
Helps pay for summer activities that some families may not be able to provide. Child must be autistic to be eligible. Must be a member to access this service.

A religious community that gathers for regular meetings for devotions, consultation, and social time in members' homes. Regular devotional gatherings, children and youth development classes, and study circles are held for Baha'is and others interested in spiritual and moral education through the Baha'i Faith. Members of the community are active in charitable and service activities.

A non-denominational Christian church with Breaking of Bread (Communion) each Sunday at 9:00am. Sunday School and Family Bible Hour at 10:30am and Weekly Bible Studies on various nights.

Daily Vacation Bible School
Takes place August for children aged 5 to 12 years old. There is no cost and children register on arrival (whether for one day or all three days). Bible stories, games, crafts, and other activities are tied together by a theme that changes from year to year.

ESL Classes
Conversational classes for adults. Courses follow materials from Vancouver Community College. There is a nominal cost and each quarterly term begins with registration and a test that determines the appropriate level. Classes are divided into levels that range from beginner to advanced. Offered October through May on Tuesdays and Fridays from 10:00am to noon. Registration begins in September.

Friday Night Children and Youth Activities
A drop-in night of activities involving singing, Bible lessons, crafts, games, and a snack. Offered from October through May from 7:30pm to 9:00pm.

Helps to ensure that estates in bankruptcy, commercial reorganizations, consumer proposals, and receiverships are administered in a fair and orderly manner.

Creates opportunities throughout BC for the participation and development of players, coaches, and officials at all levels in the great game of basketball.

Club Teams and Registration
E-mail: clubteam@basketball.bc.ca
Register your basketball team with Basketball BC to get insurance coverage and more.

Coaching
Phone:  604-455-2815
E-mail: mmcneill@basketball.bc.ca
Basketball BC offers a variety of National Coaching Certification Programs (NCCP), such as the Super Conference, which are designed to help coaches of all levels.

Elite and High Performance Programs
Phone:  604-455-2810
E-mail: rtomlinson@basketball.bc.ca
Basketball BC offers Development Camps, Regional and Provincial Teams, and Regional Training Centres at various locations across BC as well as the Centre for Performance held in Greater Vancouver. Programming is offered for participants from ages 12 to 18.

Leagues
Phone:  604-455-2814
E-mail: cbrown@basketball.bc.ca
As a service to its members, Basketball BC posts current contact information for a number of leagues around the province.

The Steve Nash Youth Basketball League
Phone:  604-455-2813
E-mail: jdeo@basketball.bc.ca
Teaches boys and girls, grades 4 to 7, the fundamentals of basketball in a fun, competitive, and positive environment. Younger and older players can participate depending on the needs of each community.

Offers quality programs for people of all ages and genders. Programs combine dance and baton instruction with certified coaches and include the recreation and pre-competitive program for the beginner twirlers, the competitive program for intermediate twirlers, and the elite program based on National and World Baton Federation requirements for competition. Classes are held at the DeBeck Elementary School Gym.

Provides information, referrals, advocacy, counseling, and support for women who have experienced abuse in an intimate relationship, adult sexual assault, and/or childhood sexual abuse. Also provides education and training related to violence against women and offers a variety of volunteer opportunities. For programs and services, please visit the website. For more information, please call the business line at 604-687-1868 or the Crisis and Intake Line at 604-687-1867.

Committed to the development of a coordinated information and referral network in BC by fostering co-operation between agencies and providing a vehicle for regular communication and peer support and training.

Fosters the professional development of art therapy in BC. Acts as a provincial voice governing the standards and practice of the profession and its practitioners. Provides professional registration for art therapists in BC which entitles them to use BCATR. Also upholds the BCATA Code of Ethics and encourages research with respect to art therapy.

Responsible for regulating the standards and practices of Registered Clinical Counsellors. Can provide a list of counsellors in local areas and referrals to Registered Clinical Counsellors.

Represents Doctors of Optometry in BC. Disseminates information about the role of optometry in primary health care and offers a professional eye safety program.

Supports and promotes the profession of social work and advocates for social justice. BCASW is the professional association of social workers in BC and promotes the profession of Social Work. Advances Social Work practices and values to create a just and compassionate society. BCASW is one of ten provincial/territorial social work associations belonging to the Canadian Association of Social Workers (CASW).

Provides support for those who are afflicted by all forms of ataxia, as well as their friends, family, and caregivers. The term "ataxia" means lack of coordination and balance, a condition often characterized by progressive deterioration of balance and neuromuscular function.

Dedicated to the healthy and wholesome recovery of individuals experiencing grief. Provides immediate telephone support to the bereaved and refers them to a support group or agency that will meet their needs. Also offers information and resources for caregivers.

British Columbians who are blind, visually impaired, deafblind, or are blind/visually impaired and have additional disabilities will experience the enjoyment of achieving a healthy active lifestyle through participation in physical activity, physical education, recreation, outdoor pursuits, and sport at their chosen level.

Provides a province-wide cancer control program for residents of BC and the Yukon. Includes provincial standards for prevention, early detection, diagnosis, treatment and rehabilitation, and palliative cancer care. Committed to providing all patients in BC with access to a full range of cancer services. Has five regional cancer centres for Vancouver, Vancouver Island, the Fraser Valley, Abbotsford, and the Southern Interior, as well as community cancer clinics and a network of oncology professionals, to ensure that the same standards of cancer care and treatment are provided to patients.

Provides therapy, rehabilitation, and vocational services to children, youth, and adults with physical, neurological, and developmental challenges. Offers community-based services that enhance the quality of life for children, youth, and adults with disabilities and their families in ways that facilitate and build competencies and foster inclusion. The head office is located at 2805 Kingsway Avenue, Vancouver, BC, V5R 5H9.

Community Brain Injury Program for Children and Youth
Fax:  604-451-5651
A provincial program that provides short-term acute rehabilitation services to children and youth with recently acquired brain injuries who do not have third-party funding.

Daily Endeavours
Provides individualized person centred services to 26 residents in Vancouver and Burnaby with complex, multiple disabilities that require personalized supports to actively pursue full and meaningful lives in their community.

Early Intervention Therapy Program
Fax:  604-451-5651
Provides home and community-based physiotherapy, occupational therapy, speech-language therapy, and social work services for infants, toddlers, and preschoolers from birth to school-entry age who have additional physical and/or cognitive developmental needs and reside in Vancouver, Richmond, North and West Vancouver, and Burnaby.

Greater Vancouver Business Leadership Network
Provides job placement services to unemployed individuals who are legally entitled to work in Canada, display the potential for competitive employment, and have a disability or medical condition that results in a barrier to employment. Uses a corporate development approach to build a coalition of businesses to promote hiring individual with disabilities.

Supported Child Development Program - Vancouver and Burnaby
Assists families with children from 0 to 19 years old with extra support needs to access inclusive child care that meets individual needs. Also supports child care, preschool, and out-of-school programs to implement and develop inclusive principles and practices to enhance all children's experiences.

The Opportunities Fund
Provides funding for training, wage subsidy, and disability supports to assist individuals with a permanent disability or a medical condition to secure employment or establish self employment. Individuals must have been ineligible for Employment Insurance in the past 3 years.

Works to prevent elder abuse through raising awareness, educating the public, and providing a range of social and legal services to older adults that have experienced elder abuse. Community programs include the Seniors Advocacy and Information Line (SAIL), Legal Programs, Victim Services Program, and the Seniors Reaching Out to Seniors Program.

Legal Programs
Provides free legal services in priority areas for older adults aged 55 and up. Service priority areas include: legal rights in assisted living or long term care, access to government benefits, human rights, issues relating to financial abuse and elder abuse, representation on tenancy matters, cases involving safety risks, and the need for a legal remedy.

Seniors Advocacy and Information Line (SAIL)
A province wide toll-free line for older adults with questions and concerns about elder abuse or rights violations. The line is answered by a Victim Services Worker and senior peer support volunteers. Available from 9:00am to 1:00pm on Monday to Friday. Messages can be left after hours of operation and calls will be returned on the next business day.

Seniors Reaching Out to Seniors Program
Web site: www.bcceas.ca
Phone:  604-688-1927
Trained senior volunteers deliver workshops on Financial Literacy for Older Adults and Building Community Connections. To request a workshop, call or complete an online workshop request form.

Victim Services Program
Web site: www.victimlinkbc.ca
Provides emotional and practical support, information about the justice system, and assistance with case-specific information for older adults that have been victims of crime or abuse. Older adults can remain anonymous if desired.

Advocates for classical civil liberties through public education, meetings with government officials, and court action. Accepts written complaints about civil liberty violations where such complaints are outside the jurisdiction of federal or provincial human rights bodies or the Ombudsperson's office. Provides assistance with privacy complaints and, under certain circumstances, with police complaints. Does not represent individuals in court actions or provide legal advice or representation. Provides information and referral pertaining to human rights and civil liberties and publishes newsletters and handbooks on civil liberties.

A non-profit organization run by and for people with disabilities. Represents people of all disabilities and champions disability issues through direct services, community partnerships, advocacy, research, and publications. Supports people, regardless of disability, to live with dignity, independence, and as equal and full participants in society.

Advocacy Access Program
Phone:  604-872-1278
Toll Free:  1-800-663-1278
Assists people with disabilities to apply for and appeal the denial of provincial and federal (CPPD) disability benefits, including income support and medical goods and services. Helps people to apply for BC Housing and provides information and referrals. Provides workshops for community advocates and clients. Partially funded by the Law Foundation of BC.

AIDS & Disability Action Program (ADAP)/Wellness & Disability Initiative (WDI)/Health Literacy Network (HLN)
Toll Free:  1-877-232-7400
E-mail: wdi@bccpd.bc.ca
Educational programs serving people with all types of disabilities, as well as families, caregivers, and service providers. ADAP publishes and distributes HIV prevention information in plain language and audio and Braille formats. WDI provides consumer health information and customized research services. HLN promotes awareness of health literacy and the importance of accessible health information and services.

Community and Residents Mentors Association Project (CARMA)
E-mail: carma@bccpd.bc.ca
A peer support program that works with residents of George Pearson Centre, an extended care facility in Vancouver. CARMA's peer mentors assist residents to make and realize life goals, including transitions to the community. Facilitates building bridges between residents and the community.

Transition Magazine
An informative publication covering a broad range of issues of interest to people with disabilities, their families and caregivers, and professionals in the field. Yearly subscription costs $15.00 (4 issues).

The regulatory body established by the provincial legislature under the Social Workers Act. The mandate of the College is to protect the public interest by regulating the practice of social work.

Supports and advocates for families, providing resources, education, and training to strengthen family relationships. Produces practical, low-cost resources on parenting and family life.

BC Alliance of Young Parents
Web site: www.bccf.ca/professionals/networks/bc-alliance-young-parents
E-mail: youngparents@bccf.ca
Provides support and advocacy for young parents programs in BC. Holds an annual conference for people working with teen parent families.

Father Involvement Network of BC
Web site: www.bccf.ca/professionals/networks/father-involvement-network
E-mail: FIN-BC@bccf.ca
Creates opportunities for the development of innovative practices for working with fathers.

Home Visitor Training Initiative
Web site: www.bccf.ca/professionals/activities/home-visitor-initiative
E-mail: HomeVisiting@bccf.ca
Helps workers and supervisors develop the skills and strategies to bring a higher level of service to the families they work with.

My Tween and Me
Web site: www.bccf.ca/professionals/programs/my-tween-and-me
E-mail: mytweenandme@bccf.ca
Training and support for facilitators to deliver this program for parents of children 7 to 12. Strengthens parent-tween relationships.

Nobody's Perfect
Web site: www.bccf.ca/professionals/programs/nobodys-perfect
E-mail: NobodysPerfect@bccf.ca
Provides training, support, and resources to facilitators of Nobody's Perfect, a parenting program for parents of children from birth to 5.

Parent Child Mother Goose Provincial Coordination
Web site: www.bccf.ca/professionals/programs/parent-child-mother-goose
E-mail: mgoosebc@bccf.ca
Training and support for teachers to deliver this acclaimed child-parent program. Helps parents and their young children experience the pleasure and power of singing, rhyming, and telling stories.

Provides information on dentists and dental issues to the public in BC.

Find a Dentist
Web site: www.bcdental.org/Find_a_Dentist/DentistSearch.aspx
Use the website to find a dentist who is taking new patients. You can also find dentists who offer discounts for seniors or students and dentists who have payment plans.

Provides education, advocacy, and support for those affected by epilepsy. Offers educational events, support groups, hospital outreach, as well as a newsletter, resource library, and website. Also provides seizure awareness training, funds children to attend accessible camps, awards post-secondary scholarships, and distributes information materials in various languages.

A professional organization of family childcare providers in BC. Dedicated to providing a vital link for Family Child Care providers on a provincial level to secure funding and support for education and training. Strives to ensure the highest quality child care and early learning opportunities for children and families in BC.

A non-profit, provincial organization for foster parents, run by foster parents. Brings together foster parents, social workers, and other interested parties to improve the standard of care for children in BC. Represents foster parents to provide quality foster care and supports children and youth to reach their full potential.

Camps for Kids
A program where foster parents can apply for funding and send their foster children, adoptive children, or birth children to any camp they choose. Any foster parent member in good standing who requires assistance to send their foster, adopted, or birth child/youth between the ages of 6 to 19 to camp can apply on the website.

Insurance Rider Program for Foster Parents
Available to all foster parents in BC. Individuals who foster for the ministry or a delegated aboriginal agency are not required to purchase the rider as they are covered automatically. Those individuals who foster for community agencies or bands may purchase the rider for a fee of $115.00/year provided they are a member of either the BCFFPA or the FAFP. The Rider mirrors your primary policy, if it is covered there, it is also covered by the Rider.

Natural Child Bursary
Founded in 1991 by Region ‘K’ for the birth or adopted child of a BCFFPA foster parent member in BC who has completed Grade 12 and wishes to continue his/her education.

William Curtis Bursary
Awarded annually for youth currently and formerly in care who wish to continue their education.

Committed to the perpetuation of BC's heritage. Welcomes people interested in genealogy and the related fields of local history, biography, and other aspects of historical research.

BCGS Walter Draycott Library & Resource Center
211 - 12837 76th Avenue
Surrey,  BC   V3W 2V3   (Map)
Has over 14,000 publication titles and numerous census records on fiche, tape, and CD-ROM. Library catalogues can be searched on the website. Facilities are available for free to members and for a small daily fee to non-members.

A government agency that develops, manages, and administers a wide range of housing options across BC.

Rental Assistance Program
Web site: www.bchousing.org/Options/Rental_market/RAP
Phone:  604-433-2218
Fax:  604-439-4729
Toll Free:  1-800-257-7756
E-mail: webeditor@bchousing.org
Provides direct cash assistance to eligible low-income working families with at least one dependent child and a household income less than $35,000 per year. Paid directly to eligible households to assist these families with monthly rent payments in the private market.

Shelter Aid for Elderly Renters (SAFER)
Web site: www.bchousing.org/Options/Rental_market/SAFER
Phone:  604-433-2218
Fax:  604-439-4729
Toll Free:  1-800-257-7756
E-mail: webeditor@bchousing.org
Helps make rent affordable for BC seniors with low to moderate incomes. Provides monthly cash payments to subsidize rents for eligible BC residents who are age 60 or over and pay rent for their homes.

Subsidized Housing
Web site: www.bchousing.org/Options/Subsidized_Housing
Phone:  604-433-2218
Fax:  604-439-4729
Toll Free:  1-800-257-7756
E-mail: webeditor@bchousing.org
Available for people with low to moderate incomes, including seniors, individuals with disabilities, and low-income families. Subsidized housing includes public housing managed by BC Housing and buildings operated by non-profit societies and housing co-operatives. For more information on eligibility, applications, and the different types of subsidized housing available, visit the website.

Tenant Services
Web site: www.bchousing.org/tenants/services
Phone:  604-433-1711
Fax:  604-439-4729
Toll Free:  1-800-257-7756
E-mail: tenantinquiries@bchousing.org
Services include a gardening program, post secondary education grants, a Student Tenant Employment Program, Tenant Activity Grants for special events in the community, and health services. Also provides a Tenant Handbook for information on the rights and responsibilities of a tenant.

The Housing Registry
Web site: www.bchousing.org/Partners/H_S_Op/Tenant/Housing_Registry
Phone:  604-439-4159
Fax:  604-439-4729
Toll Free:  1-800-257-7756
E-mail: thehousingregistry@bchousing.org
A centralized database for housing providers that contains current applicant information. Housing providers can use this information to find tenants when housing units become available. Helps individuals and families find affordable housing in BC. Download the form on the website or pick one up from the office. BC Housing can help to complete the form.

Dedicated to promoting strengthened human rights throughout BC and Canada. Runs an advocacy program that protects existing rights, an education program that prevents discrimination, and engages in law reform work to expand human rights protection.

Human Rights Clinic
In partnership with the Community Legal Assistance Society, the Clinic offers services and public legal education. Provides information and advice about human rights issues, offers assistance in pursuing a complaint under the BC Human Rights Code, and represents complainants before the BC Human Rights Tribunal. Services are free. Apply to the clinic for representation. Operates on Mondays.

An independent, quasi-judicial body created by the BC Human Rights Code responsible for accepting, screening, mediating, and adjudicating human rights complaints. Offers the parties to a complaint the opportunity to try to resolve the complaint through mediation. If the parties don't resolve the complaint, the Tribunal holds a hearing.

Offers educational and community programs about respiratory diseases including asthma, COPD (including emphysema and chronic bronchitis), lung cancer, indoor and outdoor air quality, pulmonary fibrosis, sleep apnea, and other lung related conditions. Print materials are available online. See website for more details.

Better Breathers Group - Richmond
A support group that welcomes anyone who has a lung condition and wants to know more about it. Family and friends are also welcome. The Richmond group meets on the third Monday of each month from September till June at the Garratt Wellness Center (7504 Chelsea Place, Richmond). Call Kelly at 604-731-5864 for more information.

QuitNow Services
Web site: www.quitnow.ca
Toll Free:  1-877-455-2233
E-mail: quitnow@bc.lung.ca
A free resource for all British Columbians wanting help to quit using tobacco. QuitNow includes 1) QuitNow By Phone: a confidential, free helpline that is available 24/7 and staffed by trained counsellors to help with your quit and provide support and 2) Quitnow.ca: an online quit smoking program that can greatly increase your odds of quitting by connecting you with other people trying to quit and providing you with helpful tips and support tools. QuitNow Services does not operate out of the BC Lung Association's offices.

Offers education to and support for lupus patients and their families. Call for information on support groups in the Lower Mainland. An annual education symposium is held in the fall to offer information to lupus patients, family, and friends. Publishes a quarterly newsletter.

An agency of the Provincial Health Services Authority. Provides a range of mental health services to people across BC, including specialized tertiary mental health treatment services for adults and children, forensic psychiatric services, research and knowledge exchange, and mental health promotion.

HeretoHelp
Web site: www.heretohelp.bc.ca
Phone:  310-6789
Offers the Distress Line Network if you wish to speak to a trained volunteer specialist or require support or referrals related to mental health. This is a free call and no area code is needed. Service is available 24 hours a day.

A Sunni Muslim organization that provides services and information to the local Muslim community. For prayer times, local mosques, and burial information, see the website.

BC Muslim School
12300 Blundell Road
Richmond,  BC   V6W 1B3   (Map)
Web site: www.bcmuslimschool.ca
Phone:  604-270-2511
Fax:  604-270-2679
E-mail: admin@bcmuslimschool.ca
A full-time school, offering education for kindergarten to grade 7. Teaches the Koran, Arabic, and Islamic studies, as well as the BC curriculum.

Promotes the healing comfort and companionship of animals and provides free pet visitation, on an individual or group basis, to long-term care facilities in the Lower Mainland. Screens dogs, cats, and rabbits for the right temperament and provides volunteers with orientation to interact with the disabled, elderly, chronically ill, and mentally ill in an institutional setting. Pet visitation helps relieve stress, increases optimism, and addresses the basic human need for companionship.

Provides information on podiatry and acts as a fraternal membership for Podiatrists. See the website for a list of podiatrists in the area and information on podiatry in BC.

Represents psychologists in BC as a body committed to advancing psychology and the psychological well-being of all British Columbians. Sponsors professional development and networking activities for members, publishes the BC Psychologist, and operates a province-wide referral service. Maintains relationships with government with the goal of expanding the role of Registered Psychologists in BC’s health care system and contributing to public policy. Promotes the value of psychological health and wellness in every aspect of life.

Psychologist Referral Service
Phone:  604-730-0522
Toll Free:  1-800-730-0522
A referral service to find a registered psychologist in BC. Call or visit the website.

A provincially recognized non-profit association of qualified professional members composed of teachers who hold a required music degree and are nationally affiliated with the Canadian Federation of Music Teachers. Offers students monthly performance opportunities, private and group music lessons, secondary accreditation, and more.

Dedicated to supporting families of people with serious mental illnesses, educating the public, raising funds for research, and advocating for better services for people with schizophrenia and other serious and persistent mental illnesses.

BRIDGES Program
A 15-week course based on the belief that those with a mental illness can and do recover to gain a new and valued sense of self and purpose in accepting and overcoming the challenges of a disability that has affected every aspect of their lives.

Family Education and Support Group
Provides information and support for families of individuals with a mental illness. Meets on the first and third Monday evening of each month in Vancouver.

Family Education Program
A free 12-week course for families of individuals with severe and persistent mental illness. Focuses on schizophrenia as well as other major psychiatric illnesses. Through the course, family members gain knowledge and skills to cope with their mentally ill relative. Co-sponsored with the Canadian Mental Health Association Richmond Branch.

Family Respite Services
Offers approximately 80 hours of service per year, or the equivalent in funding, to caregivers in need of respite. The program is open to people of all ages suffering from a mental illness as well as to children of a parent with a mental illness.

Kids in Control Support Group
Program designed to provide information, education, and support to children 8 to 13 years of age who have a parent with a serious mental illness.

Partnership Education
A Partnership presentation consists of a panel of three guest speakers - a person with a psychiatric diagnosis, a family member, and a mental health professional. Each describes their experience with mental illness.

Partnership Puppeteer Program
"Brother Where Are You" puppet shown to students to give accurate information and dispel myths and misunderstandings about mental illness.

Provides shelter, education, investigation into animal cruelty, and emergency services for animals. Adoption services are also available.

Richmond Education & Adoption Centre
7791 Steveston Highway
Richmond,  BC   V7A 1L9   (Map)
Web site: www.spca.bc.ca/branches/richmond-centre/
Phone:  604-277-3100
E-mail: richmond@spca.bc.ca
This location offers education, youth birthday parties, summer camps, pet first aid, and adoption of animals in need of shelter and care.

A faith-based rehabilitation program for young men and women, ages 19 and up. Recognizes that addiction can take numerous forms, not only drug and alcohol abuse. Provides a residential-based program usually completed in 12 months. Funded through donations and offers spiritual, academic, and vocational training, equipping individuals to return to society as responsible citizens. There are three centres in operation in BC: a men's centre in Chilliwack, a woman's centre in Abbotsford, and a men's centre in the Okanagan.

Provides information to help register and order certificates for birth, death, or marriage. Website provides information on services such as legal change of name, adoptions, genealogical services, and search of wills and registry. Certificates can be ordered online or by calling the toll-free number.

Devoted to providing opportunities for athletes with physical disabilities. In partnership with other provincial wheelchair sports societies across Canada, BCWSA is dedicated to promoting wheelchair sport and increasing community awareness.

Programs, Services, and Resources
Assist wheelchair sport development through programs, services and resources, including Junior Sport Camps & Junior Programs, the Bridging the Gap Recruitment Program, the Wheelchair Loan Program, Developmental Sport Programs, the Demonstration Team, Coaching & Officiating, Awards & Recognition, Major Tournaments & International Event Hosting, and the Resource Library Loan Program.

An agency of the Provincial Health Services Authority (PHSA) operating as the only facility in BC devoted primarily to the health of women, newborns, and families. Provides a range of specialized, tertiary, and primary and secondary health services that address the needs of women and girls. To access services/clinics, you will need a referral from a family doctor. Clinics are not open on statutory holidays.

Lactation Service
E-mail: fjones@cw.bc.ca
Provides consultation and information about breastfeeding to mothers, breastfeeding outpatient clinics, prenatal multiples breastfeeding classes, and professional education and support for healthcare providers throughout BC. Patient services and clinics are offered on various days Monday to Friday. A referral is not necessary. Also operates the BC Women's Milk Bank which provides pasteurized donor milk, upon a doctor's or midwife's prescription, to high risk and ill children when their mothers are not able to provide enough breast milk. Outpatient clinics are not open on statutory holidays.

Pregnancy Options Service
Phone:  604-875-3163
Toll Free:  1-888-875-3163
A toll-free telephone service that helps women with unintended pregnancies from around British Columbia find support, information, and services as close to home as possible. Staffed by unbiased counsellors who help a woman make an informed choice based on various options. Call 1-888-875-3163 or (604) 875-3163 within the Lower Mainland. Calls are confidential and anonymous.

A fully accredited provider of information and referral services. An information and referral specialist will listen to concerns, help assess needs, and provide information on and referral to resources that can help. Offers training in information and referral skills and communication skills.

211
Phone:  604-875-6381
E-mail: Inform@communityinfo.bc.ca
Comprehensive information and referral service for the Lower Mainland. Provides information on and referral to community and social services, including counseling, health, financial assistance, housing, employment, education, recreation, cultural, legal services, and more. Service is funded by the United Way. Available 24 hours a day, 7 days a week.

Alcohol and Drug Information & Referral Service
Phone:  604-660-9382
Toll Free:  1-800-663-1441
E-mail: Inform@communityinfo.bc.ca
For people needing help with any kind of substance abuse. Referrals include treatment services for adults and youth, education/prevention resources, self-help group contacts for fetal alcohol syndrome, and other addiction concerns. Funded by HealthLINK BC. Available 24 hours, 7 days a week.

Problem Gambling Helpline
Toll Free:  1-888-795-6111
E-mail: PGHelpline@bc211.ca
For people wanting help and information about problem gambling. Referrals include counselling services for adults and youth, prevention resources, self-help groups, and other community services. Funded by the Ministry of Social Development. Available 24 hours, 7 days a week.

VictimLINK
Toll Free:  1-800-563-0808
E-mail: inform@communityinfo.bc.ca
For victims of family and sexual violence and all other crimes. Victim service workers provide crisis support and referrals. Provides information on justice and government resources, including victim services, transition houses, and counselling services. Also offers information on the justice system, relevant federal and provincial legislation and programs, crime prevention, safety planning, and the Protection Orders Registry. Funded by the Ministry of Public Safety and Solicitor General. Available 24 hours a day, 7 days a week.

Youth Against Violence Line
Web site: www.youthagainstviolenceline.com
Toll Free:  1-800-680-4264
E-mail: info@youthagainstviolenceline.com
Young people in BC can call to prevent or report incidents of youth violence or crime, or to seek assistance from local police. Parents, teachers, caregivers, service providers, and others can call for information about youth-related issues such as bullying and gangs. Funded by the Ministry of Public Safety and Solicitor General. Available 24 hours a day, 7 days a week.

Represents and advocates for Canada’s beauty professionals and dedicated to their success. This association includes barbers, hairstylists, estheticians, nail technicians, beauty school owners, salon/spa owners, educators, and more. Responsible for encouraging and maintaining the professionalism of the industry in Canada through training, education, examinations, and certification. Continues to administer what was the accepted Provincial Cosmetology Exam prior to deregulation. Provides Cosmetology students with essentials for success, including industry-standard textbooks for school, practice mannequins, and a Cosmetology Resource Centre/Library.

Founded by a group of businessmen/women to promote benevolence, relief, and care for people, the community, and the future. Organizes an annual Walk for Health to benefit the Richmond Hospital Foundation and carries out charitable endeavours.

A conservative Synagogue affiliated with the United Synagogue of Conservative Judaism.

Dedicated to promoting fairness and honesty in the marketplace. Provides business reliability reports, consumer/business dispute resolution, information on marketplace fraud and scams, and general consumer information.

Speakers' Bureau
Phone:  604-488-8702
E-mail: joanna@mbc.bbb.org
Speaks to the general public, businesses, and local organizations on a variety of topics, including a general overview of the BBB’s role and services, fraud prevention, such as scams that target seniors and identity theft, and business development, such as sales and marketing and customer service excellence.

Sunday Bible classes are at 10:00am and Sunday service is at 11:00am.

Book a date for free pickup of reusable clothes and household items online. Proceeds from donations help children in the community through the Big Brothers of Greater Vancouver programs.

Committed to the healthy development of boys, girls, and youth by providing them with one-on-one mentoring and friendships with caring adult male and female role models. Volunteers are needed in all programs.

Big Brothers Program
E-mail: rbaraty@bigbrothersbigsisters.ca
Matches boys aged 7 to 14 from father-absent homes with adult male volunteers. Big and Little Brothers get together once a week and do a wide variety of fun activities including biking, hiking, swimming, playing video games, watching movies, or just hanging out.

In-School Mentoring Program
E-mail: rbaraty@bigbrothersbigsisters.ca
Adult male and female volunteers provide fun and friendship one hour a week to boys and girls in grades 1 to 7. Big and Little Buddies play games and sports, do arts and crafts, or just hang out and have fun. Program is non-academic, with no tutoring involved.

Provides mentoring programs to girls in the Lower Mainland. Programs provide girls, ages 7 to 17, with positive, adult female role models who help the girls build their self-esteem through friendships. Many of the Little Sisters are experiencing family and social issues or other life challenges. All of them benefit from the consistent, positive support of an adult role model. An accredited member agency of Big Brothers Big Sisters of Canada, with commitments to mentoring and child safety.

Big & Little Sister Program
In the Big Sisters Mentoring program, girls ages 7 to 17 are matched with Big Sister volunteers, ages 19+, in one-to-one friendships where they spend time together doing free or low-cost activities. Matches meet for 2 to 4 hours once a week for a minimum of one year.

Go Girls! Healthy Bodies, Healthy Minds Program
A group mentoring program that encourages physical activity, healthy eating, and the development of a positive self-image among girls ages 11 to 14. This 80-week, after-school program is led by female volunteer mentors aged 19 to 25 in partner schools in Coquitlam and Burnaby.

Study Buddy Program
A tutoring program that matches girls, ages 7 to 17, with female volunteers, ages 19 and up, who offer them educational guidance and support outside of school. Study Buddies meet for one hour a week for a minimum of 6 months to help the Little Sister reach her academic goals.

Located south of City Hall, Brighouse Park is available for meetings. There are two rooms that hold up to 17 people and one that holds up to 27 people. A great place to hold a meeting away from work.

Service is at 10:00am on Sundays.

Located at the south foot of Railway Avenue, this national historic site is an example of the once-thriving fishing industry with its mix of cultures, canneries, boatyards, stores, and homes. Offers a glimpse into the lives of the multi-ethnic residents and workers in the canneries and shipyards along cannery row. Also offers guided tours and educational programs for learners of all ages. Admission is free, visitors are welcome. Hours of operation are: May 1 - September 30: Tuesday to Sunday 10:00am to 6:00pm, October 1 - April 30: Saturday, 10:00am - 4:00pm, Sunday, 12:00pm- 4:00pm.

Birthday Parties
Phone:  604-718-8043
Offers themed birthday parties for children between the ages of 6 and 12.

Britannia Boatbuilders Workshop
Phone:  604-718-8043
Take a tour of the oldest shipyard buildings in BC and learn about what happened in 1912 and 1942 that changed life in Steveston forever. Explore the working life of past shipyard employees, see boat restoration projects, and then build your own model wooden fishing boat to take home. Fee is $4 per student, minimum $80 charge with a maximum of 30 students.

Meets every Wednesday evening from 7:30pm to 10:00pm at Tomsett Elementary School.

Sunday service at 10:30am.

English as a Second Language
On Tuesday and Thursday mornings from 9:30am to 11:30am. Three terms offered per year to help people improve their English, with several different levels of classes to meet students' needs. Please contact the church office for more information.

Sonshine Summer Day Camp
Summer camps run for six weeks each summer and offer games, crafts, field trips, sports, Bible study, friends, worship, and skits. Runs as a series of one week camps and is open to children in elementary school. Please contact the church office for more information.

Inter-governmental partnerships established to coordinate the environmental management of two aquatic ecosystems in the Lower Mainland of BC: the Burrard Inlet and the Fraser River Estuary.

An annual pass for public transit systems available to eligible persons. Applicants must apply every year and the cost is $45 annually. You may purchase the pass if you are: (1) Receiving federal Old Age Security and either the Guaranteed Income Supplement or Spouse's Allowance, (2) Ineligible for the benefits listed above because you have not lived in Canada for 10 years, (3) Aged 60 to 64 and receiving BC Employment and Assistance, or (4) Receiving disability assistance under Employment and Assistance for Persons with Disabilities. This is a program of the BC Ministry of Social Development. Call or email for more information.

Delivers flexible financing, venture capital, and financial and consulting services to Canadian small and medium sized businesses with special focus on manufacturing, exporting, innovation, and knowledge-based industries. Vancouver South office opens by appointment only, call in advance.

A national program for young Canadians aged 12 to 18 who are interested in participating in challenging and rewarding activities while learning about the sea, army and air activities of the Canadian Forces. Cadets are not members of the military, nor are they expected to join. Cadets are encouraged to become active, responsible members of their communities. Learn life and work skills like teamwork, leadership, and citizenship. Encourages cadets to improve physical fitness, work harder at academic studies, and to give back to their communities through volunteerism.

195 Bicknell Royal Canadian Sea Cadets Corps
7411 River Road
Richmond,  BC   V6Y 1K3   (Map)
Web site: www.cadets.ca/lhq/195sea
Phone:  604-270-3231
E-mail: 195sea@cadets.gc.ca
Parades every Wednesday night from 6:30pm to 9:30pm.

2381 Irish Fusiliers Royal Canadian Army Cadet Corps
5500 No. 4 Road
Richmond,  BC   V6X 3L5   (Map)
Web site: www.cadets.ca/lhq/2381army
E-mail: 2381army@cadets.gc.ca
Parades every Tuesday night from 6:45pm.

2947 12 Service Battalion Royal Canadian Army Cadet Corps
5500 No. 4 Road
Richmond,  BC   V6X 3L5   (Map)
Web site: www.cadets.ca/lhq/2947army
Phone:  778-554-0815
E-mail: 2947army@cadets.gc.ca
Parades every Thursday night at 6:30pm.

609 Steveston Royal Canadian Air Cadet Squadron
9491 Ash Street
Walter Lee Elementary School Richmond,  BC   V7A 2T7   (Map)
Web site: www.cadets.ca/lhq/609air
Phone:  604-940-9732
E-mail: 609air@cadets.gc.ca
Parades every Wednesday night from 1800hrs to 2130hrs.

655 Richmond Royal Canadian Air Cadet Squadron
5500 No. 4 Road
Richmond,  BC   V6X 3L5   (Map)
Web site: http://www.sites.google.com/site/aircadets655
Phone:  604-273-1059
E-mail: admin.655air@cadets.gc.ca
Parades every Monday night from 6:00pm to 9:30pm.

692 BCIT Aerospace Royal Canadian Air Cadet Squadron
3800 Cessna Drive
Richmond,  BC   V7B 1B5   (Map)
Web site: www.cadets.ca/lhq/692air
Phone:  778-833-0038
E-mail: 692air@cadets.gc.ca
Parades every Thursday night from 5:45pm to 9:15pm.

Sunday service is at 10:30am. Mailing address is 9 - 11631 7th Avenue, Richmond, BC, V7E 5V6.

Maintains three gyms, a fitness centre, dance/aerobics studio, badminton and outdoor tennis courts, a games room, meeting and multipurpose rooms. Offers a wide variety of recreational and sports programs. King George Community Park is adjacent to the Centre.

Rentals
A multipurpose room, board room, and the off-site East Richmond Community Hall (12360 Cambie Road, Richmond) are available for rent.

Seniors' Wellness Clinic
12360 Cambie Road
Richmond,  BC   Phone:  604-233-8372
Held on the first Monday of every month (second Monday in the event of a holiday) at the East Richmond Community Hall (12360 Cambie Road). Retired nurse volunteers are available to discuss medications and health concerns. Free blood pressure testing is available. Holistic services available with appointment. Please call Linda for appointment times.

Seeks to assist individuals and organizations interested in developing trade and commerce in Richmond. Focuses on developing social and commercial links with the Asia Pacific Region.

Provides integrated border services that support national security and public safety, and facilitates the free flow of goods that meet all requirements under the program legislation. Ensures the security and prosperity of Canada by managing the access of goods, people, animals, and plants to and from Canada.

Metro Vancouver CBSA Mail Centre and Casual Refund Centre
803 - 685 Hamilton Street
Vancouver,  BC   V6B 2R4   (Map)
Processes non-commercial refund claims for duties and taxes on postal/courier and traveller importations. Also the office for the customs processing and examination of international mail.

Canada's national housing agency committed to helping Canadians access quality, affordable homes, while making vibrant communities and cities a reality across the country. Works to enhance Canada's housing finance options, assists Canadians who cannot afford housing in the private market, improves building standards and housing construction, and provides policymakers with the information and analysis they need to sustain a housing market in Canada.

Aboriginal Housing
Web site: http://www.cmhc.ca/en/ab/index.cfm
Offers programs in partnership with First Nations and others to meet the housing needs of Aboriginal Canadians on and off reserve.

Emergency Repair Program (ERP)
Web site: http://www.cmhc.ca/en/co/prfinas/prfinas_005.cfm
Offers financial assistance to help low-income households in rural areas for emergency repairs required for the continued safe occupancy of their home.

Grants and Awards
Web site: http://www.cmhc-schl.gc.ca/en/inpr/graw/
Provides grants and sponsors partnerships as a way of encouraging research and initiatives that lead to solutions to the housing needs of Canadians.

Home Adaptations for Seniors' Independence (HASI)
Web site: http://www.cmhc.ca/en/co/prfinas/prfinas_004.cfm
Offers financial assistance for minor home adaptations that will help low-income seniors to perform daily activities in their home independently and safely.

Homeowner Residential Rehabilitation Assistance Program - Homeowner RRAP
Web site: http://www.cmhc.ca/en/co/prfinas/prfinas_001.cfm
Offers financial assistance to low-income homeowners for mandatory home repairs that will preserve the quality of affordable housing. Helps people who live in substandard dwellings and cannot afford to pay for necessary repairs to their home.

Rental Residential Rehabilitation Assistance Program - Rental RRAP
Web site: http://www.cmhc.ca/en/co/prfinas/prfinas_008.cfm
Offers financial assistance to pay for mandatory repairs to self-contained units occupied by low-income tenants. Available in both rural and urban areas.

Residential Rehabilitation Assistance Program - Rooming House RRAP
Web site: http://www.cmhc.ca/en/co/prfinas/prfinas_010.cfm
Offers financial assistance to pay for mandatory repairs to rooming houses occupied by low-income tenants. Available in both rural and urban areas.

Residential Rehabilitation Assistance Program - Secondary/Garden Suite RRAP
Web site: http://www.cmhc.ca/en/co/prfinas/prfinas_002.cfm
Offers financial assistance for the creation of a Secondary or Garden Suite for a low-income senior or adult with a disability, making it possible for them to live independently in their community, close to family and friends.

Residential Rehabilitation Assistance Program for Persons with Disabilities - Disabilities RRAP
Web site: http://www.cmhc.ca/en/co/prfinas/prfinas_003.cfm
Offers financial assistance to allow homeowners and landlords to pay for modifications to make their property more accessible to persons with disabilities. These modifications are intended to eliminate physical barriers, imminent safety risks, and improve the ability to meet the demands of daily living within the home.

Residential Rehabilitation Assistance Programs - Conversion RRAP
Web site: http://www.cmhc.ca/en/co/prfinas/prfinas_009.cfm
Assists in the creation of affordable housing for low-income households by providing financial assistance to convert nonresidential properties into affordable, self-contained rental housing units or bed-units.

Shelter Enhancement Program (SEP)
Web site: http://www.cmhc.ca/en/co/prfinas/prfinas_011.cfm
Offers financial assistance to assist in the repair, rehabilitation and improvement of existing shelters, and to assist in the acquisition or construction of new shelters and second-stage housing for victims of family violence.

Administers tax laws for the Government of Canada and for most provinces and territories. Looks after social and economic benefit and incentive programs delivered through the tax system. See website for information on programs offered specifically to aboriginal people, people with disabilities, families, and individuals.

Businesses and Self-Employed Individuals
Toll Free:  1-800-959-5525
Automated service is available 24 hours a day, 7 days a week. Telephone agents are available Monday to Friday (except holidays) from 8:15am to 8:00pm. Discuss business and GST/HST registration, payroll, GST/HST (including rebates such as the new housing rebates), excise taxes and other levies, excise duties, corporations, sole proprietorships, and partnerships.

Canada Child Tax Benefit (CCTB)
Toll Free:  1-800-387-1193
A tax-free monthly payment made to eligible families to help them with the cost of raising children under age 18. May include the National Child Benefit Supplement (NCBS) or the Child Disability Benefit (CDB). Contact Canada Revenue Agency to see if you qualify. Automated telephone service available 24 hours a day, 7 days a week. Telephone agents are available Monday to Friday 8:15am to 5:00pm

Goods and Services Tax/Harmonized Sales Tax (GST/HST) Credit
Toll Free:  1-800-959-1953
A tax-free quarterly payment that helps individuals and families with low or modest incomes offset all or part of the GST or HST that they pay.

Individual Income Tax Enquiries
Toll Free:  1-800-959-8281
Automated service is available 24 hours a day, 7 days a week. Telephone agents are available Monday to Friday from 8:15am to 5:00pm. Provides tax information on individuals and trusts, including personal income tax returns, installments, RRSPs, and the Working Income Tax Benefit

My Account
Web site: http://www.cra-arc.gc.ca/esrvc-srvce/tx/ndvdls/myccnt/menu-eng.html
A secure online service that allows you to track refunds, view or change returns, check benefits, credit payments and RRSP limits, set up direct deposit, and more.

Surrey Tax Services Office
9755 King George Boulevard
Surrey,  BC   V3T 5E1   (Map)
Fax:  604-585-5769
Toll Free:  1-800-959-8281
This is the mailing address for income tax returns and to apply for GST/HST credit. Office hours are Mondays to Fridays, 8:15am to 4:30pm. Call for an appointment.

First meeing time is 9:30am. Sacrament start time is 9:30am. Sunday school is at 10:50am. The Priesthood and Relief Society meets at 11:40am.

Free English Classes
Offers free English classes for all foreign language-speaking people.

Meets on the second Tuesday of the month (except July, August, and statutory holidays) in the Board Room on the first floor of the Richmond Cultural Centre at 7:00pm. Visitors are welcome.

The Canadian Bar Association offers the following programs to the public.

Dial-A-Law
Web site: www.dialalaw.org
Phone:  604-687-4680
Toll Free:  1-800-565-5297
Dial-A-Law is a library of free legal information in BC, prepared by lawyers. It has practical information on over 130 legal topics in BC. You can learn about legal rights and responsibilities, and the legal system. Dial-A-Law transcripts are offered in English, Chinese and Punjabi. Scripts are also available online in digital audio format.

Lawyer Referral Service
Web site: www.lrsbc.org
Phone:  604-687-3221
Toll Free:  1-800-663-1919
This service is designed to assist the general public in finding the appropriate lawyer. The lawyer will provide up to a half hour consultation for $25 (plus tax). This interview is to find out whether or not the caller has a legal problem. If both parties agree to proceed with services, then they may do so at the lawyer’s regular fee. Hours of operation are Monday to Friday, 8:30am to 4:30pm.

Legal Speakers Bureau
Web site: www.publiclegaled.bc.ca
Phone:  604-331-5412
Toll Free:  1-866-331-5400
E-mail: elenar@publiclegaled.bc.ca
Provides groups with a qualified volunteer speaker at no cost if groups consists of 15 people or more. Speakers will come to community centres, public libraries, schools, or other convenient meeting place to answer questions and to give a general presentation on a legal topic of your choice. Request a free volunteer speaker by contacting the Canadian Bar Association BC Branch.

Volunteer Registry
Gives lawyers in BC the opportunity to volunteer at charitable organizations and agencies in need of legal expertise. Charitable organizations and agencies send the BC Branch information regarding the kind of legal assistance they require. A request for legal assistance is compared to the registry of volunteer lawyers and a match is made. Matches the organization or agency with the appropriate lawyer. Further contact is left to the lawyer's discretion.

A national, community-based organization of volunteers whose mission is to eradicate cancer and to enhance the quality of life for people living with cancer. Invests in cancer research, provides reliable information on all cancers, delivers community-based support programs, and leads cancer prevention initiatives.

Cancer Information Service
Toll Free:  1-888-939-3333
E-mail: info@cis.cancer.ca
A national, toll-free service offering current, accurate, and confidential information about cancer, treatments, community services/programs, and prevention strategies. Services are available 9:00am to 6:00pm on Monday through Friday. Also available in Cantonese and Mandarin, 6:30pm to 8:30pm on Tuesdays and Thursdays.

Support Programs
The volunteer-led Support Programs enhance the quality of life of British Columbians living with cancer. The Volunteer Driver Program provides safe and efficient rides to and from primary cancer treatment. The Breast Prosthesis & Wig Banks provide personalized fitting consultations for patients and follow-up resources as needed. To find out more about all Practical and Financial Support please call the Cancer Information Service.

Operates two Search and Rescue vessels out of Steveston and the North Arm of the Fraser River. Volunteer crewmembers dedicate their time to provide 24-hour Marine Search and Rescue along the Fraser River and out into the Strait of Georgia. In a rotation of crews, members are expected during their one-week rotation to remain within fifteen minutes of the boats to ensure a quick response to emergencies. One of the busiest Search and Rescue Units in the Pacific Region.

Leads the fight against diabetes by helping people with diabetes live healthy lives while they work to find a cure. Professional staff and volunteers provide education and services to help people in their daily fight against the disease, advocate on behalf of people with diabetes for the opportunity to achieve their highest quality of life, and break ground towards a cure.

Clothesline
302 - 1515 Broadway Street
Port Coquitlam,  BC   V3C 6M2   (Map)
Web site: www.diabetes.ca/clothesline
Toll Free:  1-800-505-5525
Collects used clothing, household items, and small electronics. The money raised helps lead the fight against diabetes be helping people with diabetes live healthy lives while the Association works to find a cure. Items are collected through telephone solicitation of the general public or donors are welcome to drop their donations in the drop bins located in high traffic areas or schedule a free pick-up online.

Diabetes Resource Centre
Toll Free:  1-800-226-8464
Offers free literature regarding the prevention and management of diabetes. Cookbooks and meal planning books are available for sale, as well as a book and DVD lending library. Open Monday to Friday, 8:30am to 4:30pm. A toll-free information line gives access to personnel who can answer questions about diabetes, give references to community resources, and provide an information package. For information and referral in Cantonese or Mandarin, contact the Chinese Information Line at 604-732-8187 or 1-888-666-8586.

Insurance for People Living With Diabetes
Toll Free:  1-866-266-0166
The Association believes people living with diabetes should have access to reasonable and adequate insurance. Works with Ingle International to provide access to a wide range of insurance products and information.

Summer Camps
Phone:  604-732-1331
Toll Free:  1-800-665-6526
E-mail: infobc@diabetes.ca
Organizes summer camps in every province designed to give young people with Type 1 diabetes the opportunity to experience camp. Medical staff and trained volunteers interact with campers in a non-clinical setting and help campers learn how to live well with diabetes. Also holds a family camp for the whole family (parents, siblings, and children with diabetes).

Meets monthly in the Pavilion at the Richmond Nature Park. Each meeting features a speaker and a short business meeting. In addition, the club has a variety of interest groups and committees which meet weekly or monthly in members' homes or in the community. Membership is open to women who have post-secondary education. There is also an Associate Membership category for women who support the goals of CFUW, but do not have post-secondary education. In addition, a Student Membership category is available for women attending a Canadian post-secondary institution.

Aims to assist visually-impaired Canadians with their mobility by providing and training them in the use of professionally trained Guide Dogs.

Because the complications of Hemochromatosis are preventable through early diagnosis and treatment, the activities of the Society are directed towards creating awareness amongst the general public and medical communities, providing information, and supporting those who are affected. The national and local office of the Canadian Hemochromatosis Society is located in Richmond with volunteer contacts located throughout the country.

Has a legislative mandate, the Canadian Human Rights Act, to protect and promote human rights and equality. Under the Act, the commission will mediate and investigate complaints of discrimination or harassment based on a prohibited ground in employment or services within federal jurisdiction such as: federal departments, agencies and Crown corporations, chartered banks, airlines, television and radio stations, interprovincial communications and telephone companies, buses and railways that travel between provinces, First Nations, and other federally regulated industries.

A volunteer marine Search and Rescue organization dedicated to saving lives and property at sea. Relies on personal donation, corporate sponsorship, and community grants. Provides vessels and trained crews to assist local, provincial, and national agencies to save those in peril on the waters of Canada.

Committed to promoting liver health and to reducing the incidence and impact of all liver disease through research, education, and patient support programs.

Help Line Information and Referral Service
Phone:  604-707-6434
Toll Free:  1-800-856-7266
A confidential and anonymous telephone service providing accurate and timely information, as well as appropriate referrals regarding viral hepatitis and all forms of liver disease. Aims to be accessible and enables callers to make informed decisions regarding their health.

Living with Liver Disease Programs and Workshops
Web site: http://www.liver.ca/clf-chapters/locations/british-columbia/special-events.aspx
E-mail: kstaubin@liver.ca
Offered several times a year in communities across BC and the Yukon, these programs provide patients and their family members with the opportunity to learn about liver disease and its management. Seminars are conducted by speakers in local communities that cover topics such as liver and liver disease, viral hepatitis, healthy eating, psychology and coping with illness, transplantation, and alternative therapies.

The Library
Carries books, videos, and pamphlets on all forms of liver disease. Provides internet access to people looking for information about liver disease. All persons, whether they have a liver disease or are a health care provider, can access the library by becoming a library member. Printed information from the library is also available.

The only ID that's backed by a 24-hr Emergency Hotline. The 24-hr Emergency Hotline saves lives by providing EMS with access to the member's complete medical information in five seconds. Loved ones will be notified when the hotline is called. Founded by doctors and recommended by doctors, pharmacists, and health professionals for Canadian with a medical condition, taking medication, or have implants and devices that should be known in a medical emergency.

Promotes the mental health of all and supports the resilience and recovery of people experiencing mental illness.

Bounce Back: Reclaim Your Health
Helps adults experiencing symptoms of depression and anxiety that may arise from stress or other life circumstances. Led by CMHA BC Division and funded by the BC Ministry of Health Services.

Pathways Clubhouse
Helps members recover from mental illness and reclaim their lives through an environment that focuses on the person’s strengths and talents. Creates opportunities for members to return to school, gain employment, find a place to live, connect with their families, make new friends, and create successes. Also provides education to increase awareness and understanding of mental illness and mental health.

Promotes private music education at all professional levels, upholds a definite ethical standard of professional conduct, and encourages the enjoyment and appreciation of music. Prepares students for examinations for all levels (Canadian and British), music festivals, and theory diplomas.

A national network of volunteers, composed of individuals and families that value French as an integral part of Canada and is dedicated to the promotion and creation of French Second Language (FSL) learning opportunities for young Canadians. Has an active Chapter in Richmond. Members should first contact to their local Chapter at cpfrichmond.secretary@gmail.com, and then the Branch for additional information.

An international humanitarian movement working to improve the situations of the most vulnerable. Responds to disasters, both in Canada and abroad, and provides education and training to children, youth, and adults on everything from abuse and injury prevention to global education and life-saving skills.

Disaster Management
Responds to large and small scale disasters. During the relief phase, Red Cross works with municipalities, governments and other relief organizations. When the media spotlight has often shifted, Red Cross remains on the scene, helping those affected to rebuild their lives

Family Support Program
Offers emotional and practical support to families from across BC and the Yukon whose children have been admitted to BC Children's Hospital in Vancouver. Assists with transportation, provision of emergency supplies such as clothing and toiletries, and helps families find the services they need in Vancouver.

First Aid Programs
Teaches Canadians how to save lives and prevent injury. Programs are designed for all ages and skill levels, and include: CPR, Emergency First Aid, Wilderness & Remote First Aid, and Babysitting and ChildSafe courses.

First Contact Program
Many refugees arrive in Vancouver with minimal resources and face the reality of being homeless. With little knowledge of the services that can provide help, refugees are vulnerable when settling into a new country. This program aims to provide refugees with the tools that will help prevent further marginalization, distress, and exploitation.

Health Equipment Loan Program (HELP)
108 - 2931 Olafsen Avenue
Richmond,  BC   V6X 2R4   (Map)
Phone:  604-278-4011
Provides short-term loans of basic medical equipment, by donation, to those recovering from surgery or injury, or living with mobility limitations. Available equipment includes mobility aids, bath aids, toileting aids, walking aids, and aids to daily living.

Provides short-term loans of basic medical equipment, on a donation basis, to people of all ages recovering from surgery, illness, or injury. Available equipment includes wheelchairs, walkers, crutches, and bathroom aids. A referral from a health care professional is required for all items. Call ahead to confirm equipment availability. Office hours are Monday to Friday from 8:30am to noon and Saturdays from 9:00am to 2:00pm. Closed on long weekends.

Dedicated to the preservation, restoration, collection, and enjoyment of antique radios and related items. Proceeds from fundraising activities and membership fees are used to produce and to distribute the publication, Canadian Vintage Radios, and to promoting this hobby.

Meets the second and third Friday of each month at 7:00pm in the Painting Room on the second floor of the Richmond Brighouse Library. Annual membership fee is $35.

Raises awareness of cerebral palsy (CP) in the community, assists those living with CP to reach their maximum potential, and works to see those living with CP realize their place as equals within a diverse society.

Camp Subsidy Program
Camp subsidies are available each year for members with CP who want to attend summer camp. The funds can be used to cover the cost of camp fees and/or transportation.

Education
Speakers for talks or workshops are available by request for schools, clubs, businesses, organizations, and other community groups. Educational bursaries for students living with CP who wish to pursue a post-secondary education and student work placement opportunities are also available.

Information
Contact to learn about services, programs, and resources available to those living with or affected by CP. Publications on current topics related to CP are available. Runs a lending library containing books and videos on all aspects of CP for members. A quarterly newsletter, The Roundtable, provides information about CP, the Association's activities, and news from the larger disabled community.

Support
Advocacy as well as family and individual support are available. Information and referral specialists connect people with CP with programs and services.

Maintains a support group for families of those with ADD, provides a forum for continuing education of both parents and professionals about ADD, and acts as a resource for information about ADD. Meetings are held on the third Tuesday of every month at 6:30pm, from September to June, at the Raven Song Community Health Centre (2450 Ontario Street, Vancouver). The Vancouver Adult ADD group meets on the first Tuesday at the same time and location. Call or check the website for detailed meeting times and topics.

Offers a free, bilingual referral service for families seeking child care in Richmond, as well as information on the types of child care available and what to look for when choosing a child care provider. Parents can pick up Child Care Subsidy application packages and get instructions on how to complete them. Supports licensed and registered license-not-required family child care providers by providing free access to a resource library and a start-up equipment lending service. License-not-required child care providers registered with the Centre receive regular support visits, while support visits to licensed family child care facilities can be arranged upon request.

Concerned with the growing numbers of children being coerced into and exploited within the sex trade. Aims to increase public awareness by providing education and prevention strategies for youth, their families, educators, and service providers. Makes presentations to youth, parents, and professionals about recruitment into prostitution, internet luring tactics, the street lifestyle, and the grim realities of youth sexual exploitation. Provides parent/family support.

A non-profit organization specializing in community development and social services supporting residents, newcomers, and refugees. Provides assistance to newcomers, community education to elementary and high school students, crisis intervention, counselling, support groups, and volunteer training. All services are free and confidential.

Adult Crisis & Suicide Intervention Counselling
Short-term crisis counselling with qualified professionals for adults who are experiencing crises in daily living. Professional consultations, and public and employer education seminars are also available.

Children's Counselling
Art and play therapy groups and individual counselling with qualified professionals support children and youth aged 4 to 18 who have witnessed violence at home. Includes counselling for parents.

Community Engagement
Phone:  604-270-4435
In-class presentations/workshops for high school students on stress management, suicide prevention, and preventing dating violence. The direct number for this program is 604-270-4435 ext. 4.

Crisis Line
Phone:  604-279-7070
Provides telephone support for people in emotional distress. Available 8:00am to 12:00am, seven days a week. Provides triage to clients of Richmond Mental Health Emergency Services.

Neighbourhood Pro Bono Law Clinics
Practicing professionals provide legal advice to people unable to afford a lawyer. Clinics cover family, immigration, criminal, civil, and personal injury law.

Nova Transition House
Phone:  604-270-4911
Provides safe shelter, information, emotional support, practical assistance, education, and advocacy for women and their children who are fleeing violence at home.

Outreach and Advocacy Service
8151 Park Road
Richmond,  BC   Phone:  604-247-1175
A free and confidential advocacy service that supports people in areas of employment, housing, income assistance and other government benefits, family violence, pensions, disabilities, and taxes.

Parent Education Series
Education workshops for parents who want to maintain communication and strengthen relationships during challenging times with youth in their families.

Services for New Immigrants and Refugees
Offers information and support services in more than 15 languages for immigrants and refugees living in Richmond and South Delta. Assists individuals and families to identify issues, develop plans, address needs, and overcome barriers to adjusting to life in Canada. New immigrants and refugees receive support in areas of identity documents and government benefits application, housing, and medical plans.

Stepping Out
Phone:  604-270-4435
Multi-session educational program designed to build skills and emotional resiliency among pre-adolescents. Topics include diversity, assertiveness, stress and coping, peer pressure and bullying, social problem solving, friendships and role models, and accessing community resources. High school students are trained to deliver this program in local elementary schools. Call 604-270-4435 ext. 4 for more information.

Suicide Bereavement Support Groups
Bi-weekly support groups, facilitated by a professional counsellor, for people of any age who have lost a family member or friend to suicide.

Volunteer Program
Phone:  604-270-4435
An extensive, professional training program for qualified applicants interested in volunteering for the Crisis Line, Community Engagement, and Outreach & Advocacy program. Offers special benefits to young adults needing on-the-job experience and support in building their resumé. The direct number for this program is 604-270-4435 ext. 5.

Women's Counsellor
Phone:  604-279-7077
Individual counselling with qualified professionals and psycho-educational support groups for women who have experienced violence in intimate relationships, including sexual assault and childhood abuse.

Youth Counselling
Offers short-term crisis counselling with qualified professionals for youths aged 13 to 19 who are in crisis, experiencing depression, at risk of suicide, concerned about a friend or family member who is depressed, or bereaved by suicide. In-class workshops and professional consultations available.

Offers different classes and clubs for people with different interests. Provides services to the community and aims to promote the Chinese culture through various events. Services are available in English, Cantonese, and Mandarin. Membership is open to all

Cantonese / Mandarin Program for Youth
Heritage language programs designed for youth ages 4 and up. Offers preschool to senior high levels equivalent to those in Hong Kong.

Income Tax Clinic
50 East Pender Street
Vancouver,  BC   V6A 3V6   (Map)
Phone:  604-658-8850
Fax:  604-687-6260
For seniors and low-income individuals. Held every year during tax season in March and April. Sign up for the clinic in early February. Service in Chinese and English. There is no fee for this service, but donations are accepted. Service is only available at the Chinatown location, please call for dates and times.

Interest Classes
Offers a wide variety of classes for people of all ages, including Chinese calligraphy, painting, dance, and flower arrangement.

A organization formed by a group of business immigrants to encourage and assist members to establish businesses or investment programs in Canada. Promotes business development and assimilation into Canadian society.

Supports the recovery and self-reliance of those with mental challenges and aims to reduce the social stigma against mental illness. Provides mental health support services in Mandarin and Cantonese to mental health consumers and their families. Promotes mental wellness through monthlyeducation workshops, outreach visits, counselling, training for volunteers, advocacy, family support groups, festival gatherings, and a telephone support line. Offers referral services and networks with communities to raise public awareness of mental illness.

Depression Recovery Program
Offers free monthly presentations, basic computer classes, basic English conversation classes, intensive and practical English classes, Chinese calligraphy classes, senior karaoke activities, counseling services, Yijing classes, and choir classes.

Provides an educational experience that is challenging and enriched for every students. Offers small classes, and customized teaching and programming for each child. Enables students to advance beyond their chronological age in areas where they are particularly strong while remaining in chronologically appropriate classes in other academic areas. Students are taught a compacted BC curriculum in the morning so that they are free to participate in enrichment opportunities.

A Filipino congregation with Sunday service at 12:20pm and Sunday school at 2:00pm.

Offers help to women and teens facing crisis pregnancies, grief after a past abortion, sexual assaults, and domestic abuse. All peer counselling services are free and confidential. The board of directors, staff, and counselling volunteers are representatives of various Christian denominations and community churches.

Burnaby Safe House
Web site: www.safeshelter.ca
Phone:  778-886-7001
E-mail: info@safeshelter.ca
Second-stage accommodation in a safe, confidential residence for abused women and their children, and for vulnerable pregnant women. Directed by live-in house coordinators.

Crisis Pregnancy Centres
101 - 5701 Granville Street
Vancouver,  BC   V6M 4J7   (Map)
Web site: www.optionscentre.ca
Phone:  604-731-1122
E-mail: vancouver@optionscentre.ca
Helps women and teen girls experiencing an unplanned pregnancy. Offers pregnancy tests, information on pregnancy, abortion procedures and risks, and alternatives to abortion. Also offers prenatal instruction, parenting support, donated maternity and baby clothes, and friendship. Sexual Integrity presentations are made available in high schools. The Burnaby phone number and email are 604-525-0999 and burnaby@optionscentre.ca. The Vancouver phone number and email are 604-731-1122 and vancouver@optionscentre.ca.

Post Abortion Community Services
Web site: www.pacscanada.org
E-mail: info@pacscanada.org
Individual counselling, support groups, and abortion recovery weekends are offered to those grieving from a past abortion. Workshops, comprehensive training programs, and consultation to health care professionals, clergy, and counsellors are also available.

Rape Victims Support Network
Web site: www.assaultcare.ca
Phone:  778-886-7001
E-mail: info@assaultcare.ca
A consortium of professional and lay counselling outreaches that offers peer counselling services and practical help to those victimized by rape, including sexual assault recovery counselling, advocacy, and referrals.

A film and media arts organization based in Richmond, BC. Promotes innovative creation and critical discourse through film, video, animation, and new media art works to bring new ways of thinking and expression into cross-culture communication, and to foster exchange and collaboration among filmmakers and media artists in Canada, Asia, and around the world.

Your Kontinent
Web site: www.ykfestival.ca
Annual Richmond International Film & Media Arts Festival co-presented with the City of Richmond. Cinevolution organizes workshops and public forums. Also has initiated several community digital storytelling projects, including My Richmond Story and the Dream Project for Youth.

Responsible for immigration, settlement, resettlement, citizenship, and multiculturalism programs and services. Screens and approves for admission, immigrants, foreign students, visitors and temporary workers who help Canada's social and economic growth, resettles, protects and provides a safe haven for refugees, helps newcomers adapt to Canadian society and become Canadian citizens, manages access to Canada to protect the security and health of Canadians and the integrity of Canadian laws, and helps Canadians and newcomers to participate fully in the economic, political, social and cultural life of the country.

Offers a wide variety of programs and services.

Rentals
Phone:  604-233-8910
Two multipurpose rooms with a maximum capacity of 40 people are available for rental based on availability. Kitchen facilities are not available. Call to book.

Carries out Richmond's emergency programs, archives, garbage and recycling programs, compost demonstration garden, leisure services, special needs services, and economic development programs.

Archives
7700 Minoru Gate
Richmond,  BC   V6Y 1R9   (Map)
Web site: www.richmond.ca/archives
Phone:  604-247-8305
E-mail: archives@richmond.ca
Official repository for records of the City of Richmond's municipal government. Acquires records through donations from individuals, families, organizations, and private companies. Textual records, photographs, maps, plans and some audio are available. Open Monday to Thursday, 9:00 am to 4:30 pm. An appointment is required for records retrieval and research assistance. Call for a scheduled time to consult original materials.

Business Liaison
Web site: www.richmond.ca/cityhall/departments/busfin/liaison.htm
Phone:  604-276-4328
Fax:  604-276-4157
E-mail: BLicence@richmond.ca
The City’s key point of contact for business-to-business relationships with the City’s clientele. Works in partnership with the Economic Development Office to establish meaningful links with business and development leaders to further existing and potential business ventures through coordination of business solutions, and response to concerns raised by the business community.

Chief Administrator's Office
Web site: www.richmond.ca/cityhall/admin/cao.htm
Phone:  604-276-4336
Fax:  604-276-4222
E-mail: administratorsoffice@richmond.ca
The Chief Administrative Officer (CAO) is appointed by and reports to City Council. Oversees the overall administration of the City, its officers and employees. Charged with keeping Council up to date on corporate matters and ensuring that Council policy is implemented and bylaws are enforced. Leads the senior executive team and sets the strategic direction to ensure achievement of Council's Term Goals. Richmond's CAO is George Duncan.

City Clerk's Office
Web site: www.richmond.ca/cityhall/council/clerks.htm
Phone:  604-276-4007
Fax:  604-278-5139
E-mail: cityclerk@richmond.ca
Provides a secretariat for City Council and its Committees including includes agenda preparation, the recording of official minutes, the administration and certification of City bylaws, and the execution of all legal documents on behalf of the City. Responsible for the administration of civic and school district elections and for the conducting of public referenda. Manages and preserves all Council, Committee, and corporate records through a records management and archives program.

City Council
Web site: www.richmond.ca/cityhall/council/members.htm
Phone:  604-276-4134
Fax:  604-276-4222
E-mail: mayorandcouncillors@richmond.ca
Richmond's City Council Members: Mayor Malcolm Brodie , Councillor Linda Barnes, Councillor Bill McNulty, Councillor Linda McPhail, Councillor Harold Steves, Councillor Chak Au, Councillor Derek Dang, Councillor Evelina Halsey-Brandt, and Councillor Ken Johnston.

Compost Demonstration Garden
2631 Westminster Highway
Richmond,  BC   Web site: www.richmond.ca/services/recycling/composting.htm#compost
Phone:  604-276-4010
E-mail: garbageandrecycling@richmond.ca
Located in the Terra Nova Rural Park, located inside the Community Garden. Composting demonstration units are open for viewing year-round from dawn to dusk. Also includes a Waterwise Demonstration Garden which contains various sizes and styles of gardening beds each featuring landscaping ideas to help in water conservation.

Diversity Services
Web site: www.richmond.ca/parksrec/about/access/about.htm
Phone:  604-276-4390
Fax:  604-276-4132
E-mail: diversityservices@richmond.ca
Works with other community agencies to eliminate barriers and ensure appealing, livable, and well-managed recreation and cultural services for all Richmond residents. By working with community groups, they develop opportunities for persons with disabilities, in financial need, or from ethno-cultural groups.

Diversity Services Recreation Access Card
Web site: www.richmond.ca/parksrec/about/access/about.htm
Phone:  604-247-4909
Fax:  604-276-4132
For Richmond residents living with a permanent disability. Card holders receive a 50% discount for drop-in activities at City recreation facilities, some restrictions apply.

Economic Development
Web site: www.richmond.ca/cityhall/departments/busfin/ecdev.htm
Phone:  604-247-4934
Fax:  604-276-4132
E-mail: Neonila.Lilova@richmond.ca
Encourages and facilitates economic expansion within the City of Richmond. Provides employment opportunities for Richmond residents by facilitating development of a strong economy and business community.

Emergency Programs Section
5599 Lynas Lane
Richmond,  BC   V7E 5B2   (Map)
Web site: www.richmond.ca/cityhall/departments/safety/emergency.htm
Phone:  604-233-3333
Fax:  604-233-3331
E-mail: emergencyprograms@richmond.ca
Provides services to ensure the protection of life, public infrastructure, private property and the environment in the event of an emergency or disaster situation. Works with Richmond's protective service agencies and other departments to develop plans and programs which outline the City's preparedness, response and recovery measures. Key initiatives include: Emergency Management, Community Awareness, Emergency Social Services, Resource and Communications Program, Departmental Emergency Planning, and Business Continuity Planning.

Engineering & Public Works Division
Web site: http://www.richmond.ca/cityhall/departments/epw/overview.htm
Phone:  604-276-4150
Fax:  604-276-4222
E-mail: robert.gonzalez@richmond.ca
Responsible for the engineering design, and construction of the City's infrastructure and all City owned buildings; the delivery and maintenance of the local water supply; the maintenance of the sewer and drainage, dykes and irrigation system; the maintenance and development of current and long range engineering planning, the Geographic Information System and drafting; the coordination of garbage, recycling collection, litter collection and environmental protection services on behalf of residents; the maintenance of the City’s road network; and providing, managing and operating fleet of vehicles, heavy equipment and an assortment of work units for the City operations.

Facility Rentals
Web site: www.richmond.ca/rentals
Phone:  604-233-3304
E-mail: rentals@richmond.ca
A number of City facilities are available for rental use by the general public. For further information and booking, see website.

Finance
Web site: www.richmond.ca/cityhall/departments/busfin/finance.htm
Phone:  604-276-4064
Fax:  604-276-4162
E-mail: finance@richmond.ca
Responsible for the financial well-being of the City, through the provision of financial advice, services and information to Council, staff and the public. Over $347 million is collected annually from various sources including property taxes, utility payments, service charges, and senior government grants. Oversees the expenditure of these funds through the annual budget process. Responsible for collecting taxes for other authorities, including school taxes on behalf of the Richmond School District, B.C. Assessment, Municipal Finance Authority, Translink, and Metro Vancouver.

Fire & Rescue Department
6960 Gilbert Road
Richmond,  BC   V7C 3V4   (Map)
Web site: www.richmond.ca/cityhall/departments/safety/fire.htm
Phone:  604-278-5131
Fax:  604-278-0547
E-mail: fire@richmond.ca
Comprised of the following divisions: Fire Prevention, Community Relations, Fire Suppression, Training, Apparatus and Equipment and Administration.Works in partnership with the Emergency Programs section on issues dealing with personal preparedness and emergency response for residents of the City in the event of emergency or disaster.

Inspection Request Phone System
Web site: www.richmond.ca/busdev/building/ivrguide.htm
Phone:  604-276-4111
An automated phone system that allows people to schedule/cancel/reschedule inspections, leave a voicemail message with an inspection request, get inspection results and messages from inspectors, obtain inspection history, and obtain permit application status. Available 24 hours a day, visit website for a user guide.

Mayor's Office
Web site: www.richmond.ca/cityhall/council/members.htm
Phone:  604-276-4123
Fax:  604-276-4332
E-mail: mayorandcouncillors@richmond.ca
Richmond's mayor is Malcolm Brodie.

Parks Operations
Web site: www.richmond.ca/cityhall/departments/prcs/parks.htm
Phone:  604-244-1208
Fax:  604-244-1242
E-mail: parks@richmond.ca
Responsible for the design, construction, and maintenance of City parks, trails and green spaces including maintenance on medians for section line roads, subdivision/cul-de-sac, walkways & boulevards. Coordinates sports programming and special events in the City's parks, and is involved in civic beautification initiatives. Manages 6 community parks, 68 neighbourhood parks, 8 city wide parks, 7 special purpose parks, 50 km of trails, and several natural areas. Makes recommendations for land acquisition for park, trail, and beautification purposes.

Parks, Recreation and Cultural Services
Web site: www.richmond.ca/parksrec/about/guide.htm
Phone:  604-276-4300
E-mail: leisure@richmond.ca
Features a wide variety of excellent programs and services, events and drop-in activities offered by the City of Richmond and community partners. See the Parks, Recreation and Culture Guide for information in the guide is categorized by age and subject.

Planning and Development
Web site: www.richmond.ca/contact/departments/urbandev/admin.htm
Phone:  604-276-4214
Fax:  604-276-4222
E-mail: planningdevelopment@richmond.ca
Responsible the physical form of the City, including building permitting and review services; Tree Protection Bylaw administration; reviewing all development applications; coordinating the design and installation of infrastructure improvements and assessing and collecting Development Cost Charges and other fees; establishing the planning and design policies that help shape the transportation system of the City; carrying out key functions including the planning and functional design of the City's transportation infrastructure of roads and traffic operation controls; preparing the Official Community Plan and Area Plans; preparing the long range land use, urban design and environmental policies; and supporting City Advisory Committees.

Real Estate Services
Web site: www.richmond.ca/cityhall/departments/busfin/land.htm
Phone:  604-276-4212
Fax:  604-276-4162
E-mail: robert.kates@richmond.ca
Responsible for handling the acquisition and disposition of real property for the City, as required for parks, trails, roads, dyking, affordable housing and other community projects. Negotiates rights of way required for various purposes and provides information and advice on all these matters to staff, other agencies, and the public. Leads and manages the portfolio of leases held by the City.

Recreation Fee Subsidy
Phone:  604-247-4909
Fax:  604-276-4132
The City of Richmond's Parks and Recreation and Community Services Departments provide a Recreation Fee Subsidy Program to Richmond residents who are in financial need. Enhances access to recreation and is available for admissions and program registration in Richmond's Community Centres, Cultural Centres, Aquatic Centres, and Arenas. A proof of income is required to determine eligibility for the program.

Recycling Depot
5555 Lynas Lane
Richmond,  BC   V7C 5B2   (Map)
Web site: www.richmond.ca/services/recycling/services/depot.htm
Phone:  604-276-4010
E-mail: garbageandrecycling@richmond.ca
Accepts newspapers, magazines, mixed paper products, cardboard, plastics food and beverage containers with code 1, 2, 4 or 5, tin and aluminum cans, glass food and beverage containers, yard and garden trimmings (fees may apply), large appliances, large metal items, paints, solvents and pesticides. Curbside blue boxes and blue and yellow bags can be picked up at the Depot free of charge. Visit website for collection day map and schedule.

Richmond Opportunities for Affordable Recreation (ROAR)
Web site: www.richmond.ca/parksrec/about/access/roar.htm
Phone:  604-276-4300
The Low Cost No Cost Brochure is put out by the City each season containing options in the community for programs, activities, and special events tjhat are free or less than $10.

Sewerage & Drainage Department
5599 Lynas Lane
Richmond,  BC   V7E 5B2   (Map)
Web site: www.richmond.ca/cityhall/departments/epw/sewer.htm
Phone:  604-244-1262
Fax:  604-244-1248
E-mail: romeo.bicego@richmond.ca
Responsible for the draining of ground water and the conveyance of sanitary sewage for the City of Richmond. It is divided into three sections: Drainage/Storm Sewer, Sanitary Sewer, and Pump Stations. See website for more information.

Walk Richmond
7191 Granville Avenue
Richmond,  BC   V6Y 1N9   (Map)
Web site: http://www.richmond.ca/walk
Phone:  604-276-4300
Fax:  604-718-8007
E-mail: walking@richmond.ca
The Walk Richmond program offers free guided walks year-round for people of all ages and fitness levels. Come connect with other walkers in Richmond.

Water Services Section
5599 Lynas Lane
Richmond,  BC   V7C 5B2   (Map)
Web site: www.richmond.ca/cityhall/departments/epw/water.htm
Phone:  604-244-1262
Fax:  604-516-9594
E-mail: doug.anderson@richmond.ca
Provides, operates and maintains services that are necessary to supply good quality drinking water to the public. Also maintains volume and pressure levels to meet the demand fire flow situations, while continually maintaining and improving the water distribution network. Responsibilities of this section are maintenance of Watermains, Water Connections, Water Meters, Fire Hydrants, Valves, Pressure Reducing Stations, and Customer Service.

The City of Richmond has several committees that serve the interests of the residents of Richmond.

Advisory Committee on the Environment
Phone:  604-276-4193
E-mail: djohnson@richmond.ca
Advises Richmond City Council on environmental issues concerning the community and to promote public participation in the process. In addition to the fifteen citizens appointed to the Committee for a two year term, all citizens are encouraged to bring any community environmental concerns to the attention of the Committee.

Child Care Development Advisory Committee
Phone:  604-276-4220
E-mail: lsherlock@richmond.ca
Twelve citizen appointees for two-year terms who focus on the development of quality, affordable, and accessible child care in the City.

Parking Advisory Committee
Phone:  604-276-4601
E-mail: wmercer@richmond.ca
Provides input and advice to the City on parking-related issues throughout the City, including the identification of parking-related issues and development of possible strategies which are aimed to contribute towards sustaining the City's long-term community livability and business viability as a major regional centre.

Richmond Agricultural Advisory Committee
Phone:  604-247-4626
Provides information, options and recommendations to Council on agricultural issues referred by Council to review development proposals which are in or adjacent to agricultural areas, to assist Council and City staff in implementing the Agricultural Viability Strategy, to enhance education and awareness of agricultural issues, and to liaise with other levels of government to address agricultural issues.

Richmond Community Services Advisory Committee (RCSAC)
Web site: rcsac.ca
Phone:  604-276-4220
E-mail: lsherlock@richmond.ca
Encourages and promotes social policies and community services which contribute to the general health, welfare, and quality of life of Richmond residents.

Richmond Family Court and Youth Justice Committee
Phone:  604-276-4272
E-mail: sjohnston@richmond.ca
Established by Council as a mandatory requirement under the Provincial Court Act to monitor legislation and court administrative practices as a means to assist in the development of services for the community. Makes recommendations to Council and the Attorney General.

Richmond Gateway Theatre Society Board
Phone:  604-270-6500
E-mail: gtinfo@gatewaytheatre.com
Operates the theatre with the focus on serving the community's performing arts groups and providing performing arts to the community.

Richmond Heritage Commission
Phone:  604-276-4193
E-mail: djohnson@richmond.ca
Advises the Council on heritage conservation and promotion, and initiate or support activities that benefit heritage in Richmond.

Richmond Intercultural Advisory Committee
Phone:  604-276-4391
E-mail: ahill@richmond.ca
Enhances intercultural harmony and strengthens intercultural co-operation in Richmond. Specific functions include advising City Council on intercultural issues and opportunities, responding to intercultural issues referred by Council or the community, reviewing City policies and procedures regarding intercultural issues, encouraging public participation in identifying solutions, and enhancing public awareness of intercultural issues.

Richmond Museum Society Board
Web site: www.richmondmuseum.ca
Phone:  604-247-8330
Fax:  604-247-8301
E-mail: cbaxter@richmond.ca
Provides advice, expertise, and community input and to make recommendations to City Council on the operation and policy planning of the Richmond Museum.

Richmond Public Art Advisory Committee
Phone:  604-247-4612
E-mail: efiss@richmond.ca
Provides direction and advise City Council on the management and implementation of the Richmond Public Art Program.

Richmond Seniors Advisory Committee (RSAC)
Phone:  604-276-4390
E-mail: Sdavies@richmond.ca
Considers and evaluates issues referred by City Council, initiates studies on matters of concern to seniors, and makes recommendations to the Council. Acts as a resource and provide advice on short-term and long-term planning issues for Richmond seniors. Operates as a clearing house by receiving input and making recommendations to the appropriate body.

Organized sports groups, recreational groups, and individuals can rent/book sports field space throughout Richmond. Sports fields available for bookings include artificial turf fields, sand fields, and clay/grass fields. Contact the City of Richmond's rental office or visit the website for more information.

Waterfront Amenities oversees the public fishing piers, Imperial Landing, and the McDonald Beach Boat Launch. See the City of Richmond website for details.

Imperial Landing
Located between the south foot of No. 1 Road and Railway Avenue, this historic waterfront area has become one of the most popular waterfront destinations in Richmond. Extensive redevelopment of the historic area includes townhouses, single family and condominium residences and a developing retail/commercial area. Additional site features include piers, docks, historic from BC Packers Cannery, an extensive interpretation signage program detailing the area's historic significance and serves as an important link between Britannia Heritage Shipyards and Steveston Village.

Imperial Landing Transient Moorage - Pilot Program
Phone:  604-244-1208
A pilot program that gauges the interest and viability in transient boat moorage at Imperial Landing. 500 feet of dock space is available for daily moorage. Rates are posted on-site and payment can be made at the parking meter on the Imperial Landing Pier. Maximum stay is three nights and no services are provided on site. Please contact the Parks Department for additional information.

London's Landing/No. 2 Road Fishing Pier
A historic area at the start of the South Dyke Trail with views of Steveston Island (aka Shady Island) and the historic Cannery Channel. Area highlights include close proximity to historic London Farm, a Bike Terrain Park, fishing float anchored to the pier, picnic tables, washrooms, interpretation signage, and parking.

McDonald Beach Boat Launch Ramp
3500 McDonald Road
Richmond,  BC   V7B 1W3   (Map)
Phone:  604-244-1208
Located on the north bank of Sea Island at the end of McDonald Road. Facilities include two ramps, public washrooms, picnic tables, and a small concession.

Mitchell Island Pier
Located along the northwest edge of Mitchell Island, this unique pier, once part of an old rail bridge between Vancouver and Richmond, provides views of the working river from as far west as Vancouver's Marpole area to east of the Knight Street Bridge. The pier has a small picnic area in the pocket park at the entrance of the site and features a small group of benches on the pier deck itself.

No. 3 Road Sports Fishing Pier
This fishing pier is located at the south foot of No. 3 Road along the South Dyke, adjacent to the Dogs Off-Leash Park. The pier has panoramic views of the South Arm of the Fraser River, Ladner, Mt. Baker, and river traffic. Parking and washrooms are available.

Public Fishing Piers
Richmond has four public piers: the Sport Fishing Pier at the south foot of No. 3 Road, London's Landing at the south foot of No. 2 Road, the restored CN Barge Pier at the north foot of No. 7 Road and a recently added pier on Mitchell Island at the west end of Twigg Place. Each of these piers offers a unique view of the Fraser River. There are picnic tables at each location. An excellent view of the Fraser River can also be enjoyed from the wharf at the Britannia Heritage Shipyard located at the south foot of Railway Avenue.

To register for programs you will need a Client and PIN #, a Visa, MasterCard or American Express number with expiry date and the Course Number(s) from the Parks, Recreation and Culture Guide. For a complete listing of courses including dates, times, and prices, check the Recreation and Culture Guide link.

Provides community-based support, knowledge, and a national voice to ensure Canadians who are blind or partially sighted have the confidence, skills, and opportunities to fully participate in life.

Adaptive Technology
Phone:  604-431-2144
Provides training and support for accessible computer technology for people who are blind or partially sighted.

CNIB Library
Toll Free:  1-800-268-8818
One of the world’s largest specialized libraries for people with print disabilities, including titles in Braille, print-Braille, talking books, descriptive videos, newspapers, and magazines.

Counselling
One-on-one or group counselling and support to help overcome the emotional and practical challenges of vision loss.

Independent Living Skills
Offers people who are blind and partially sighted training to help manage the essentials of daily living, including cooking, cleaning, and communications. The emphasis is on maintaining independence.

Low Vision Services
Phone:  604-431-2142
E-mail: marcia.zaganas@cnib.ca
Provides professional assessments and instruction on how to maximize vision using everything from magnifiers and lighting to contrasting colours and textures.

Orientation and Mobility
Helps people who are blind or partially sighted learn to travel independently, focusing on how to move safely around the home, community, workplace, or at school.

Shop CNIB
Phone:  604-431-2112
From talking calculators and large-print cookbooks, to magnifiers and adapted games, these products can be ordered online or via telephone to facilitate activities of daily living and recreation for people who are blind or partially sighted.

A voluntary organization of parents, child care providers, community organizations, unions, and interested citizens working together for a community based, non-profit child care system that is of high quality, affordable, accessible, publicly funded, and accountable.

A fellowship of men and women who share their experience, strength, and hope with each other so that they may solve their common problem and help others to recover from their addiction. The only requirement for membership is a desire to stop using cocaine and all other mind-altering substances. Uses the 12-Step Recovery Program. Meetings are held throughout the Lower Mainland.

A twelve step fellowship for men and women whose common purpose is to build healthy relationships.

BYOB Friday Night
1 Athletes Way
Vancouver,  BC   Phone:  604-732-8000
Bring your own CoDA book on Friday at 8:00pm at the Creekside Community Recreation Centre.

Chilliwack CoDA
46035 Victoria Avenue
Chilliwack,  BC   V2P 2T9   (Map)
Phone:  604-793-9961
Meets Thursdays 7:00pm at Alano Club upstairs meeting room. No meeting on third Thursday of the month.

Freedom Group
330 East Columbia Street
New Westminster,  BC   Phone:  604-580-8889
Meets Mondays 7:30pm at the Royal Columbian Hospital on the third floor of Columbia Tower in the Neil Russell Room.

Kerrisdale Group
1550 West 33rd Avenue
Vancouver,  BC   Meets Wednesdays 7:30pm at Shaugnessy Heights United Church on the second floor.

Safe to Seek Serenity
3425 Crowley Drive
Vancouver,  BC   Phone:  604-540-0651
Meets Thursdays at 7:00pm at the Evergreen Community Health Centre. Ring buzzer for entry.

Saturday Morning North Shore
1044 St Georges Avenue
North Vancouver,  BC   Phone:  604-984-7430
Meets Saturdays 10:00am at St. Andrews United Church Hall at the corner of 11th Street and St. Georges Avenue.

Soar Like an Eagle
5673 200th Street
Langley,  BC   Phone:  604-581-3865
Meets Tuesdays 7:30pm at Langley United Church. Use the side door of the north side of the building.

Sunshine Coast CoDA Group
494 South Fletcher Road
Gibson,  BC   Phone:  604-886-4117
Meets on Wednesdays at 5:30pm at the Gibson Community Health Building.

Valley Group
22270 North Avenue
Maple Ridge,  BC   Phone:  604-836-1217
Meets Mondays 7:30pm at the One Way Club Society. Meditation is from 7:30 to 8:00.

West End CoDA Group
1170 Bute Street
Vancouver,  BC   Phone:  604-732-8000
Meets Mondays 7:30pm at Qmunity in Room #2. Doors are locked and open after 7:45pm.

White Rock/Surrey CoDA
15385 Semiahmoo Boulevard
White Rock,  BC   Phone:  604-785-9300
Meets Wednesday 7:30pm at First United Church. Use the lower entrance by the parking lot when entering.

Acts as a licensing and regulatory body for chiropractic doctors.

Registers, certifies, and regulates dentists and certified dental assistants (CDAs) in the public interest.

Provincial licensing and regulatory body for qualified licensed practical nurses.

Provincial body responsible for registering massage therapists. Superintends the practice of the profession and governs registrants according to the Health Professions Act, the Massage Therapist Regulations, and the Bylaws of the College.

The licensing and regulating college of the naturopathic physicians in BC. Provides information and investigates complaints.

Provincial licensing and regulatory body for qualified pharmacists and pharmacy technicians.

A provincial licensing body for physicians. Established a number of programs including the maintenance of educational standards and licensure requirements, peer review of physicians and their practices, accreditation of diagnostic and non-hospital surgical facilities, review of prescribing practices, and other quality improvement activities. Also established protocols for managing public concerns, evaluating ethical issues, and developing and maintaining standards for physician conduct and performance. The daily operations are administered by the registrar and other medical and professional staff.

The regulatory body for the profession of psychology in BC. Protects the public interest by regulating the practice of psychology and monitoring the practice of psychology practitioners. Sets the standards for the practice of psychology. Represents the joint participation of the public and the profession in striving to ensure that the public receives competent and ethical psychological services from qualified providers.

The regulatory body for registered nurses, nurse practitioners, and licensed graduate nurses in BC. Protects the public by effectively regulating registered nurses and nurse practitioners.

The provincial regulatory body for registered psychiatric nurses. Responsible for registration, continuing competence, and disciplinary matters in the public interest.

A pivotal force in the advancement of arts and artists in Richmond. Promotes and supports the arts and artists in their community. Offers opportunities and is welcoming to new members. Exhibitions include the Student Art Exhibition, A Unique Art Show/Art from the Heart, Indian Summer Art Show, annual wood exhibitions, and A Child's Vision of the Olympic Torch Relay. New in 2012 is the Sculpture Challenge for youths ages 10 to 15, All Fired Up - Clay 2012 in partnership with the Fraser Valley Potters Guild, A Midsummer Art's Dream, a 2-D exhibition at Lansdowne Shopping Centre, and several more. Participates in Culture Days each year.

Provides a place to enjoy organic gardening, learn gardening techniques from others, and to socialize with other gardeners. There are six community gardens: Terra Nova Rural Park, the south end of Gilbert Road, the north side of King George Park, Garratt Wellness Centre, the intersection of Railway and Moncton, and Paulik Neighbourhood Park. To become a community gardener, register by calling or visiting the Richmond Food Security Society website at http://richmondfoodsecurity.org/community-gardens.

Terra Nova Rural Park
Home to the Waterwise Demonstration Garden, which demonstrates a variety of water-wise plants that require little water throughout the year as well as water conservation techniques, and Compost Demonstration, which demonstrates different composting bins and systems.

Provides legal advice and assistance. Uses and develops the law for the benefit of people who are physically, mentally, socially, economically, or otherwise disadvantaged or whose human rights need protection.

BC Human Rights Clinic
Web site: www.clasbc.net/human_rights_clinic.php
Provides free legal representation for people throughout the province who have an upcoming human rights hearing before the BC Human Rights Tribunal. Offers free weekly informational clinics for those who do not qualify for representation or who want to represent themselves at hearing.

Community & Disability Law
Web site: www.clasbc.net/community_and_disability_law_program.php
Provides legal advice and representation in a range of areas including housing, income security, debt, WCB, EI, and accessibility for people with disabilities. Supervises legal advocacy groups, provide legal education, and engage in law reform.

Mental Health Law Program (MHLP)
Web site: www.clasbc.net/mental_health_law_program.php
Provides legal services to people with a mental disorder receiving regulated secured treatment in BC. Offers services in three areas: representation at BC Review Board Hearings for people found by the courts to be not criminally responsible on account of a mental disorder or to be unfit to stand trial due to a mental disorder, representation at Review Panel hearings for people who have been involuntarily detained under the BC Mental Health Act, and providing independent legal information on detention issues to people detained under the BC Mental Health Act at Riverview Hospital and the Forensic Psychiatric Hospital.

Operates passenger vehicles for use by Richmond-based, non-profit community leisure groups. Makes leisure programs accessible to Richmond citizens with special needs and promotes leisure opportunities for Richmond residents. Hours of contact are Monday to Thursday, 9:30am-3:30pm and Friday, 9:00am to 12:00pm.

A crown agency that engages organizations, companies, and individuals across BC to strengthen employment, and create safe and welcoming communities for adults with developmental disabilities.

Gives its members the opportunity to develop and improve their public speaking abilities and leadership through local club meetings, training seminars, and speech contests. Meets on Wednesday at 5:00pm at WorkSafe BC.

Collects surplus computers from government and private sector sources and distributes them to schools, libraries, and non-profits throughout Canada. Computer workshops are staffed by volunteers who clean, refurbish, and prepare computers for delivery.

Programs include Learn-to-Skate or Power Skating for children and adults and StarSkate/Competitive for those who want to go further with their skating.

A co-operative association whose members are housing co-ops and related organizations in BC. Visit the website or call for a list of housing co-ops that are currently accepting applications. To apply to live in co-op housing, apply directly to the individual housing co-op.

Co-op Housing Disability Trust
Web site: http://www.chf.bc.ca/about/related-organizations
E-mail: dferguson@chf.bc.ca
People with permanent disabilities can apply for an interest-free loan to help pay the shares when they join a housing co-op.

Domestic Violence Relief Fund
Web site: http://www.chf.bc.ca/about/related-organizations
E-mail: dferguson@chf.bc.ca
Women leaving abusive relationships can apply for an interest-free loan to help pay the shares when they join a housing co-op.

works to enhance access to legal information for the legal community and the public in BC. Libraries are in 30 courthouses across BC, with in-depth law books, free use of legal databases on public access computers, and legal information assistance from law librarians. Librarians cannot provide legal advice. Check the website for hours and locations.

ClickLaw
Web site: www.clicklaw.bc.ca
E-mail: editor@clicklaw.bc.ca
Features legal information and education for the public in BC. Presents information in plain language about legal rights and options to solve problems, as well as starting points for common legal questions. There is also HelpMap, a search tool to find someone in your community who can help with legal problem.

LawMatters
Helps public libraries provide current legal information.

Assisted Living Apartments include 107 apartments, 66 of which are subsidized program by the Vancouver Coastal Health Authority. For more information about the subsidized apartments and eligibility, please contact Richmond Health Services at 604-278-3361. The Assisted Living Residence offers a furnished Respite/Vacation Suite for private pay. Please contact the residence for more information. The Enhanced Assisted Living Residence offers 31 Complex Care private pay suites, including 24-hour nursing care. Please contact the Residence for more information or to arrange a tour.

Craigslist - Vancouver is part of www.craigslist.org which lists local classifieds and forums. The "for sale" section includes ads for free and low-cost items. Postings can be found for Richmond as well.

A non-profit organization made up of people involved in creating traditional and contemporary jewlery. Acts as a member of the Lapidary Society of BC and is affiliated with the Gem and Mineral Federation of Canada (GMFC). Helps members exchange ideas, improve skills, learn new techniques, and keep abreast of current products and trends, through programs and affordable educational opportunities to help keep members active, creative, stimulated, and challenged.

Teaches people about money management and using credit carefully. Shows people what to do if they have debt and offers assistance in the office or over the phone. Appointments focus on managing individual situations and are free. Provides workshops, lunch and learn sessions, and repayment programs and alternatives.

Provides free education events and materials to people with Crohn's Disease and ulcerative colitis. Raises funds for research to find a cure for Crohn's and Colitis.

Funds research towards the goal of a cure or control for cystic fibrosis (CF). Supports high quality CF care, promotes public awareness of CF, and raises and allocates funds for these purposes.

Promotes and supports the development of basketball programs for youth with developmental challenges in BC. Programs are open to males from 13 to 25 years. The Richmond District program operates out of the West Richmond Community Centre (9180 No. 1 Road, Richmond) on Mondays from 7:30pm to 9:15pm.

Provides intervention, community living, and other support services to persons who are deafblind and their families.Offers access to high-quality consistent intervention, community living resources, advocacy, and other support services to facilitate the rights of deafblind people to have meaningful participation and interaction with their community.

Richmond Residential Homes
There are two residential homes in Richmond: 5728 Woodwards Road and 6060 Christina Road. Call for more information.

Offers effective, helpful, and personalized support to members and their families during the extended absence of military and civilian members of the Department. Provides quality local support services to families of military members deployed on missions, taskings, field exercises, restricted postings, courses and other absences on temporary duty of 28 days or more. Also offers referrals to military and civil services, helpful information, periodic reunions and free mail service during deployment.

The DDA is a community living agency that provides over 50 community-based programs and services to children, adults, and their families with developmental disabilities in Vancouver and Richmond. Their mission is to enable people with developmental disabilities achieve their full potential.

Adult Residential Services
Web site: www.develop.bc.ca
Phone:  604-273-9778
Fax:  604-273-9770
E-mail: dwhite@develop.bc.ca
Offers group homes, supported living, and a community apartment program. Please contact 604-273-9778 for group home information, 604-233-5486 for supported living, and 604-233-5450 for the community apartment program.

Clothing and Household Items Donations
2643 No. 5 Road
Richmond,  BC   V6X 2S8   (Map)
Web site: www.develop.bc.ca/contribute/donate-clothes.html
Phone:  604-273-4331
Fax:  604-273-9770
E-mail: dbarlow@develop.bc.ca
To donate reusable clothing and small household items, drop off donations Saturday and Sunday from 10:00am and 5:00pm at the Starjumper Donation Station. Donate to donation bins or call 604-273-4DDA for complimentary home pick-up.

Daycares and After School Care
100 - 3851 Shell Road
Richmond,  BC   V6X 2W2   (Map)
Web site: www.develop.bc.ca
Phone:  604-233-5466
Fax:  604-273-9770
E-mail: kmoncalieri@develop.bc.ca.
The DDA offers ten child care centres and after-school programs in Vancouver and Richmond to provide social and educational opportunities for typical children and children with special needs from infancy to elementary school years.

Family Support and Advocacy
Web site: www.develop.bc.ca
Phone:  604-233-5433
E-mail: tschenkel@develop.bc.ca
The Family Support worker provides information and support to individuals with a developmental disability and their families. Services include parent support groups, resources, and workshops. Family Support and Information Groups meet monthly in Vancouver and Richmond and also offers a Respitality Program for parents and caregivers.

Holiday Options
2083 East 37th Avenue
Vancouver,  BC   V5P 1G3   (Map)
Web site: www.develop.bc.ca
Phone:  604-321-4745
Fax:  604-323-8363
E-mail: holidayoptions@develop.bc.ca
Provides an opportunity for adults with developmental disabilities to participate in summer activities. Offers day trips and out-of-town experiences. The program runs from June to August.

Infant Development Program
3455 Kaslo Street
Vancouver,  BC   V5M 3H4   (Map)
Web site: www.develop.bc.ca
Phone:  604-435-8166
Fax:  604-709-4553
E-mail: bbarnes@develop.bc.ca
In this family-centered, home-based program, infant development consultants work in partnership with parents and community professionals to assist in developing skills and approaches that enable families to enhance their child's development.

Jobs West
411 - 2150 West Broadway
Vancouver,  BC   V6K 4L9   (Map)
Web site: www.jobswestdda.ca
Phone:  604-732-7776
Fax:  604-732-7841
E-mail: kinglis@develop.bc.ca
An employment service for adults with developmental disabilities. It helps employers match, train, and keep qualified staff. Participants must be eligible for services through Community Living BC.

Main Street Drop-In
7208 Main Street
Vancouver,  BC   V5X 3J4   (Map)
Web site: www.develop.bc.ca
Phone:  604-322-0052
Fax:  604-322-0477
E-mail: mwoolley@develop.bc.ca
Offers support groups including the Diabetes Support Group, the Wellness Group, a Hot Lunch Program, the Healthy Living and Weight Loss Group, and Volunteer Work. Hours of operation vary according to the activity schedule, call for more information.

Respite Services
100 - 3851 Shell Road
Richmond,  BC   V6X 2W2   (Map)
Web site: www.develop.bc.ca
E-mail: respite@develop.bc.ca
Provides temporary relief to families caring for someone with a disability. Referrals must be made by Community Living BC.

Starworks - Packing and Assembly
276 SW Marine Drive
Vancouver,  BC   V5X 2R5   (Map)
Web site: www.starworks.ca
Phone:  604-879-8457
Fax:  604-879-7441
E-mail: starworks@develop.bc.ca
Starworks is a social enterprise created to hire individuals with barriers to employment to perform light labour, knitting, packaging, and assembly work. Employs over 50 casual workers in a 5000 square foot warehouse with the capacity to handle all types of work that require high volumes of manual labour.

Areas include McDonald Beach, Dyke Trail at the south end of No. 3 Road, Hamilton Area off Thompson Road, the old Cambie school field, Shell Road Trail, and Steveston Park.

Helps and empowers women to dress for the workforce and continually shape their own destiny - transforming themselves, their families, and their communities. Clients are a diverse group of women who have faced a variety of life challenges and are seeking employment and self sufficiency. Supporters include corporations, foundations and individuals, men and women, who are committed to empowering women so they can achieve economic independence.

Donations
Phone:  604-408-4923
Donations of current, clean office attire are needed for clients and can be dropped off at our downtown location only, 6 days a week. All sizes are welcome. Accessories including shoes, handbags, and jewelry are also needed. Please call first for information on where to park and how to access the facilities.

Enhances early childhood educators' ability to be a strong voice for the profession. Influences society to value children and childhood and to respect the professionals who care for and educate children. Advances early childhood education and educators in BC while providing professional development opportunities, training, and resources for early childhood educators across the province. Supports early childhood educators to inform the community and is dedicated to building respect for early childhood education and educators.

An orthodox synagogue affiliated with the Orthodox Union. Friday Night Services at 7:30pm. Shabbat Morning Minyan at 10:00am followed by kiddush lunch.

Works with women and youth involved with the Criminal and Social Justice Systems. Provides housing, support, and lay counselling for women, children, and youth to help them improve their lives. Programs and services help build healthy and safe communities for all.

Community Justice Programs
Programs include: Crime and Consequences Seminar (Metrotown, Downtown Community Court) and Shoplifters Anonymous (weekly in New West and (for women only) Downtown Community Court).

Women At Risk Programs
Drop-in centres include: Elizabeth Gurney House (New Westminster women and children's shelter), Sheena's Place (Surrey women and children's chelter), Cynthia's Place (Surrey women's shelter), Ellendale (Surrey recovery treatment), and Transition to New Beginnings (recovery treatment residence for pregnant women or recent mothers).

Youth at Risk Services
Programs include the Burnaby Youth Custody Centre for female youth prison advocacy.

Aims to foster and preserve Scottish Culture with highland dancing.

Supports the prevention and elimination of racism by enhancing community understanding of multiculturalism and cultural diversity in BC. Provides funding opportunities for community-based projects through six program elements: arts engagement, interfaith bridging, public education, organizing against racism and hate, community engagement and dialogue, and inclusive leadership development and mentorship.

Sunday morning service at 10:00am. Preteen and Teen Groups are available.

A support group based on the Twelve-Step philosophy of Alcoholics Anonymous for people wanting to strengthen and maintain emotional health, including depression and/or anxiety. Publishes a Big Book that is available at Vancouver, New Westminster and Burnaby Public Libraries. Meetings are held at several Vancouver locations, call for updated information. Membership is not required and meetings are free of charge.

Designed to help new graduates transition into permanent, full-time employment in the environmental sector. Helps offset any risk associated with hiring a new-graduate by providing a wage-subsidy to employers that can account for up to one third of the intern’s salary for up to a maximum of $12,000. For more information on the program or to apply to become an intern, visit the website.

Offers a summer camp for children with invisible disabilities such as learning disabilities, ADD and ADHD, Tourette's syndrome, and Aspberger syndrome.

Provides support, education, and information to individuals who are caregivers of adult family members or friends who live either at home or in a facility and are frail, elderly, disabled, or chronically ill. Services include referral and information, caregiver support groups, resource lending library, handouts, educational workshops and community presentations, bi-monthly newsletter, and Medical Information Records.

Consists of lawyers paid by the Legal Services Society to help people with lower incomes with their family law problems. If you have a family law issue, you may qualify for help from family duty counsel in Provincial Court even if you do not qualify for a legal aid lawyer. This is a drop-in service and people are helped on a first come, first served basis. Drop-ins are on Thursday, with legal assistance offered from 9:00am to 12:00PM, and family advice from 1:00pm to 3:00pm.

Offers affordable counselling, education, mediation and training to help families, couples, individuals, and youth solve problems.

Community Education and Development Services
E-mail: lchan@fsgv.ca or chinese@fsgv.ca
Offers affordable workshops on marriage, parenting, relationships, and personal development. Provides parenting and personal growth courses, see the website for current listings. Parenting workshops are available in Cantonese and Mandarin.

Community Kitchens
Phone:  778-885-5165
E-mail: mjavadi@fsgv.ca
Cook with others, meet new friends, learn new recipes, and save money by shopping wisely. Participants make a small contribution for food and/or babysitting. Call to register and for more information.

Counselling Program
Phone:  604-874-2938
Provides professional counselling to families, couples, and individuals. Fees are based on a sliding scale according to your household income and services are offered in English, Mandarin, and Cantonese.

Family Life Education
Offers parenting and life skills groups and workshops for women, men, and couples. Services offered at an affordable cost with some subsidies available. Workshops and groups are designed to meet specific requests from the community.

Outreach to Chinese Parents
Offers monthly workshops about parenting in a new country. Offers information and hand-outs in Cantonese and Mandarin. Provides an opportunity to learn about other programs and services in the community, including counselling, community kitchens, and immigrant services. A small fee is charged.

Residential Historical Abuse Program (RHAP)
Toll Free:  1-800-563-0808
If you believe you were sexually abused as a child while living in a foster home, group, or any other residential facility operated or funded by the government of BC, you may be eligible for counselling under RHAP. Must currently be living in BC and the abuse must have occurred while under the age of 19.

Richmond Family Friend
Helps immigrant families deal with the challenges they face as they become familiar with a new culture and way of life. Provides an accessible, affordable, and informal way to learn how to meet the challenges of parenting, relationships, and personal development as immigrants become familiar with Canadian culture.

Richmond Family Friend Program
Matches volunteers with an immigrant families who are feeling isolated and experiencing stress related to raising a child under 5 years of age. Volunteers act as companions and support people for the family, providing friendship, mentorship, and practical and emotional support. Helps participants connect with other services offered in the community.

TASA (Richmond's Trauma and Sexual Abuse Counselling Centre)
Provides services including crisis intervention and long-term counselling for sexually abused children and their families, as well as counselling for women who have experienced sexual and/or physical abuse. Serves as an information and referral service to community resources for victims of childhood sexual abuse. A program of Family Services of Greater Vancouver. Trauma counselling available through Ministry of Children and Family Development referrals.

The "GROW" Project
Promotes healthy and sustainable living through gardening and cooking. Residents are provided with a gardening plot, as well as regular gardening sessions and workshops with a gardening instructor. Provides community kitchen classes and encourages healthy cooking of produce harvested from the garden. Located at Richmond Alderwood Place and is offered in partnership with Metro Vancouver Housing.

The Colt Program
7171 Minoru Blvd.
Richmond,  BC   V6Y 1Z3   (Map)
Phone:  604-668-6400
Fax:  604-668-6405
Located at Richmond Secondary School. Program open to all students in Richmond who are pregnant. Provides education, support services, and day care. Call 604-668-6400, ext 251.

Transitions to Independence
Phone:  604-660-1044
Offers life skills support to youth involved with Ministry of Children and Family Development transitioning into adulthood. Provides support, counselling, and referrals in a wide variety of life skills areas, including housing, education and employment, personal health, homemaking, and advocacy.

Victim Services Program - Community Based
Provides support and guidance to people who reside in Richmond or are involved with the Richmond RCMP and who have been abused in intimate relationships, sexually/physically assaulted, or stalked. Service is available to non-offending family members. Services offered include emotional support, information about the Criminal Justice System, court information, orientation and accompaniment, assistance with Crime Victim Assistance forms, and Victim Impact Statements.

There are a number of financial assistance programs and benefits for seniors from the governments of Canada and BC. The website provides access to this information and many of the related application forms.

Assisted Living
Toll Free:  1-800-663-7867
Provide housing, hospitality services, and assistance services for adults who can live independently but require regular assistance with daily activities, usually because of age, illness or disabilities. Promote occupants' independence, while involving family and friends. Enables people to remain in their community as long as they are able to self-direct their own care. Maximize independence, while promoting choice, self-direction and dignity.

Shelter Aid For Elderly Renters (SAFER)
101 - 4555 Kingsway
Burnaby,  BC   V5H 4V8   (Map)
Phone:  604-433-2218
Toll Free:  1-800-257-7756
Helps make rents affordable for BC seniors with low to moderate incomes. Provides monthly cash payments to subsidize rents for eligible BC residents who are age 60 or over and who pay rent for their homes. Provides subsidies to more than 16,000 senior households renting apartments in the private market, including singles, couples and people sharing a unit.

Allowance
PO Box 1177, Station CSC
Victoria,  BC   V8W 2V2   (Map)
Toll Free:  1-800-277-9914
A monthly benefit for low-income seniors (aged 60 to 64) whose spouse or common-law partner is eligible for, or currently receiving, the Old Age Security (OAS) pension and the Guaranteed Income Supplement (GIS). Delivered by Service Canada on behalf of Human Resources and Skills Development Canada (HRSDC). See website for eligibility and how to apply.

Allowance for the Survivor
PO Box 1177, Station CSC
Victoria,  BC   V8W 2V2   (Map)
Toll Free:  1-800-277-9914
Provides a monthly non-taxable benefit to low-income widowed spouses who are not yet eligible for the Old Age Security (OAS) pension. Delivered by Service Canada on behalf of Human Resources and Skills Development Canada (HRSDC). See website for eligibility and how to apply.

Bus Pass Program
PO Box 9985, Stn Prov Govt
Victoria,  BC   V8W 9R6   (Map)
Toll Free:  1-866-866-0800
E-mail: HSDBUSPA@gov.bc.ca
Offers a low cost, annual bus pass providing access on BC Transit or Translink routed. Available to low-income seniors and provincial persons with disabilities clients. To be eligible for a bus pass, you must be: receiving Federal Old Age Security and Guaranteed Income Supplement or receiving Spouse’s Allowance to Old Age Security, over 65 years of age (would qualify for OAS and GIS except having less than 10 years residency in Canada), receiving Income Assistance (60 to 64 years of age), or receiving Income Assistance for persons with disabilities (18 to 64 years of age). Provided for a fee of $45 per year and is valid for one calendar year, expiring on December 31.

Canada Pension Plan - CPP
PO Box 1177 Station CSC
Victoria,  BC   V8W 2V2   (Map)
Toll Free:  1-800-277-9914
Provides a monthly taxable benefit to retired contributors. Delivered by Service Canada on behalf of Human Resources and Skills Development Canada (HRSDC). Visit website for information on eligibility and how to apply.

Canadian Government Annuities (CGA)
Canadian Government Annuities Branch, PO Box 12,000
Bathurst,  NB   E2A 4T6   (Map)
Fax:  506-548-7428
Toll Free:  1-800-561-7922
Administers contracts on behalf of individuals who have contributed towards the purchase of an annuity either on their own or through their employers as part of a pension plan.

Fair Pharmacare
Phone:  604-683-7151
Toll Free:  1-800-663-7100
Provides financial assistance to BC residents for eligible prescription drugs and medical supplies based on their net income. There is no charge to register and there are no premiums to pay. Coverage begins immediately if you register by phone or online.

Guaranteed Income Supplement - GIS
PO Box 1177, Station CSC
Victoria,  BC   V8W 2V2   (Map)
Toll Free:  1-800-277-9914
Provides a monthly non-taxable benefit to low-income Old Age Security (OAS) recipients living in Canada. Delivered by Service Canada on behalf of Human Resources and Skills Development Canada (HRSDC).

Independent Living BC
1701 - 4555 Kingsway
Burnaby,  BC   V5H 4V8   (Map)
Web site: http://www.bchousing.org/Initiatives/Creating/ILBC
Phone:  604-433-1711
Toll Free:  1-866-465-6873
Helps seniors and persons with disabilities live independently in affordable, self-contained housing, through the Independent Living BC program. Offers a middle option to bridge the gap between home care and residential care for those who need some assistance, but don’t want or need 24-hour professional nursing care. Offers accommodation, hospitality services such as meals, housekeeping, laundry, recreational opportunities and 24-hour response, and personal care services such as assistance with grooming, mobility and medications

International Benefits
Service Canada
Ottawa,  ON   K1A 0L4   (Map)
Toll Free:  1-800-454-8731
Provides retirement, disability or survivor benefits to eligible individuals who have lived or worked in another country, or the surviving spouse, common-law partner, or children of eligible individuals who have lived or worked in another country.

Medical Services Plan (MSP) Premium Assistance
Phone:  604-683-7151
Toll Free:  1-800-663-7100
Provides low-income persons with subsidies that cover the full or partial cost of BC's Medical Services Plan (MSP). Help with the payment of premiums is available to Canadian citizens or holders of permanent resident status who have held that status and been resident in Canada for the past 12 consecutive months. There are two premium assistance programs: regular premium assistance and temporary premium assistance.

Old Age Security - OAS
PO Box 1177 Station CSC
Victoria,  BC   V8W 2V2   (Map)
Toll Free:  1-800-277-9914
A monthly benefit available to most Canadians 65 years of age who meet the Canadian legal status and residence requirements. Delivered by Service Canada on behalf of Human Resources and Skills Development Canada (HRSDC). Please apply to receive benefits.

Property Tax Deferment Program
PO Box 9475, Stn Prov Govt
Victoria,  BC   V8W 9W6   (Map)
Phone:  604-660-2421
Toll Free:  1-800-663-7867
A low-interest loan program that assists homeowners in BC in paying the annual property taxes on their principal residences. The two tax deferment programs are: the Regular Program which is for property owners who are 55 years or older, a surviving spouse or a person with disabilities as defined by regulation, and the Family with Children Program which is for property owners who are financially supporting, at the time of application, a dependent child who is under the age of 18.

Senior's Supplement (Province of BC)
9950 Stn Prov Govt
Victoria,  BC   V8W 9R3   (Map)
Toll Free:  1-866-866-0800
A monthly payment that ensures a conditionally guaranteed income level for BC residents receiving federal Old Age Security and Guaranteed Income supplement or federal Allowances. If the income level of an eligible senior's total income falls below the level guaranteed , the supplement makes up the difference. The maximum monthly supplement will be $49.30 for single seniors and $120.50 for senior couples and is paid automatically.

dedicated to preserving the history of Finn Slough and protecting the natural environment and habitat of the Slough and surrounding area from development.

Provides community residential services for clients with mental health illnesses. Addresses three areas: life skills, vocational training, and recreation, with an emphasis on individual life planning. The Frances House is provided by the Katherine Sanford Housing Society.

Offers boating safety courses, Canadian Coast Guard accredited boating courses leading to the Pleasure Craft Operator Card (PCOC), and a boating course beginning in September 2012 and again in January 2013. Also offers GPS, VHF, and Marine Radio courses. The VHF course includes the new Digital Selective Calling endorsement (DSC and GMDSS).

Committed to working towards a sustainable future for the coastal communities of the Lower Fraser and the fisheries that support them. Involved in a spectrum of interests in the fishing industry and communities, aiming for a cooperative approach in addressing matters related to the fishery and the future of fishing communities. Promotes the establishment of an estuarium to be located in the Steveston area. Volunteers are welcome.

Directed by Lorraine Grescoe, the Fraser River Fiddlers are a group of fiddlers with a love for the toe-tapping music that has been handed down from early pioneers, including jigs, reels, waltzes, and great train music. A honorarium of $75 is suggested for a 30 or 45 minute show.

Provides 24-hour daily care and supervision by health care professionals for adults who are unable to care for themselves. There are regular outings and an active Resident Family Council. To live in this care home, apply directly to Fraserview or be referred by Richmond Health Services Continuing Health (604-278-3361). Volunteers can contact the Care Lodge at 604-274-3510, ext.223 or recreation@fraserviewcare.com. Businesses can contact the Care Lodge at businessoffice@fraserviewcare.com.

A Christian worship centre and community centre. Sunday morning service at 10:00am. Everyone is welcomed.

The Fridge Neighbourhood Centre
Web site: www.thefridge.ca
E-mail: ken@thefridge.ca
A Friday night drop-in program for preteens and teens aged 12 to 17, from 7:00pm to 10:30pm. Runs September to June. Cost is $1.

A grassroots and entirely non-profit movement of people who are giving and receiving stuff for free in their own towns. Encourages reuse and helps to keep good things out of landfills. Each local group is moderated by a local volunteer. Membership is free.

This free transportation service, operated by the Freemasons of BC and Yukon, is available only to people diagnosed with cancer. Transportation is available to and from treatments only. Call 24 hours in advance to arrange for transportation. Hours are 7:00am to 5:00pm, Monday to Friday. This service is available in Richmond, Vancouver, Burnaby, and New Westminster.

Supports the development and use of the City of Richmond Archives. The annual membership fee is $5.

Dedicated to supporting and promoting the library in the community. Holds book sales in October and April each year with profits going to special projects in the Richmond Public Library.

An organization of retired members of the Federal Public Service, the RCMP, the Canadian Armed Forces and Federal Judges and their spouses formed for the purpose of providing a voice to the Federal Government on issues of concern. Office hours are normally 10:00am to 2:00pm, Monday to Friday, excluding holidays.

Dedicated to introducing the health-improving qualities of Taoist tai chi to all who are interested. Classes are available across the Lower Mainland, including Richmond. Class locations and times are listed on the website. Open to all ages and abilities.

Offers specialized programs, education, and resources to help Richmond residents manage and improve the quality of their lives. Examples include exercise programs for people with chronic conditions, counseling groups, nutrition education, community kitchens, and health support groups.

A 39-acre waterfront park at the mouth of the Fraser River and close to Steveston Village with spectacular views and beaches. Points of interest in the park are the Japanese Garden, Fisherman's Memorial sculpture and Scotch Pond Historic Moorage site. Parking, picnic tables, washrooms, and a food concession stand are available.

Offers year-round acting, musical theatre, and voice classes for youth ages 6 to 18. Classes are instructed by professional actors, directors, and choreographers to give students practical and real world skills.

Owned by the City of Richmond and operated by the Richmond Gateway Theatre Society, their mission is to be a welcoming, inclusive, and culturally diverse regional theatre for Richmond and its surrounding communities.

Facility Rentals
Phone:  604-247-4976
E-mail: events@gatewaytheatre.com
Rent the 540-seat Main Stage or 100-seat Studio B for your show, presentation, or meeting. Main Stage and Studio B include a stage, dressing room, and lobbies with full bar facilities. Tours are available.

Gateway Theatre Productions
Phone:  604-270-1812
E-mail: boxoffice@gatewaytheatre.com
Six plays are presented each season, including musicals, comedies, dramas, and new works in either the 540-seat Main Stage or 100-seat Studio B in addition to SceneFirst, a play reading series.

Volunteer Program
Phone:  604-247-4977
E-mail: volunteers@gatewaytheatre.com
Supports the theatre in a variety of ways throughout the year: helping patrons find their seats, taking tickets, coat check, assisting at the bar, helping with administrative work, and acting as ambassadors in the community. Anyone interested in the volunteer program should visit the Gateway website for an application form.

Service every Sunday at 10:30am.

Community Meal
Community Meal every Thursday at 5:30pm from January to November. This is a free dinner offered to anyone regardless of means, social situation, or religious affiliation. Everyone is welcomed.

A place where children and parents play and learn together. As the only Parent Participation Preschool (PPP) in Richmond, Gingerbread House provides a unique early childhood learning experience for children and their families.

A movement for girls led by women. Challenges girls to reach their potential and empowers them to give leadership and service as responsible citizens of the world. Offers programs for girls 5 to 18 years old and women 19 years and up.

An online database of volunteer opportunities in Richmond and the Lower Mainland. Helps to connect volunteers with local non-profit organizations.

Strives to assist and develop community spirit, promote Goan heritage, help new immigrants, and provide assistance wherever it is required for its members and the Goan community, particularly for youth and seniors, in accordance with its Constitution.

Provides the primary telephone access point for information on the Government of Canada, its programs, services, new initiatives, products, and information on Canada. Bilingual information officers answer questions and direct callers to experts in government departments. Officers will be available in person Monday to Friday, 8:00am to 8:00pm, EST.

A residential psychiatric facility offering 10 beds. Offers a community residential program for people with severe and persistent mental illnesses who require a stress-free, quiet, and structured environment to function in the community and to prevent re-hospitalization. Encourages life skills with the aim of having residents move on to semi-independent/independent living situations. The House is provided by the Katherine Sanford Housing Society.

Pre-Independent Living Program
Prepares residences to move on to semi-independent or independent living situations.

Delivers care and services in the community to support the independence and well-being of the elderly, people with disabilities, and others who require support to retain or regain health and autonomy.

Community Living
Phone:  604-714-3507
E-mail: mmendonca@gvcss.bc.ca
Operates six group homes for individuals with profound physical and developmental disabilities. Experienced Community Living Workers provide a variety of services for residents, enabling them to exercise their independence and participate actively in the community.

Home Support
Phone:  604-714-3502
E-mail: dhill@gvcss.bc.ca
Established, specialized teams meet the home support needs of clients and families, including teams for Mental Health, Palliative Care, and Chinese (Mandarin or Cantonese) speaking clients. Services include personal care, medication management assistance, assistance with mobilization, tube feedings, blood glucose monitoring, and cleaning/laundry. Tracheotomy, palliative, respite and dementia care is also available.

A museum commemorating the West Coast fishing industry, past and present. Owned by Parks Canada and operated by a local non-profit community group, the Gulf of Georgia Cannery Society. Multimedia exhibits and displays, artifacts, machine demonstrations, and films give visitors a sense of how the Cannery looked and sounded during its operations. Provides guided tours of the Cannery to the public, school groups, ESL students, and special interest groups. Senior, family, and group rates are available. Programs include school programs for kindergarten to grade 6, social history tours for grades 7 to 12, and special events throughout season. Small theatre and museum space available for rental. Open first week of January through third week of December.

Mobilizes volunteers and community partners to build affordable housing and promote homeownership as a means to breaking the cycle of poverty.

Vancouver's ReStore
Owns two ReStores in Vancouver and Burnaby. Receives new and used building materials generously donated by homeowners, contractors, retailers, and manufactures in the community and sells them to the public at reduced prices. Money raised through sales covers 100% of the cost of operations, ensuring that every dollar donated goes directly towards building homes for families in need.

Attached to the Hamilton Elementary School. Facilities include a kitchen, three multipurpose rooms, two meeting rooms and a fitness centre. Shares gym use with the Hamilton Elementary School. Offers programs for tots, children, youth, and adults of all ages.

Out-of-School Care
Phone:  604-718-8436
E-mail: dbloomfield@richmond.ca
Quality licensed school-age care for children 5 to 12 years old. Registration is ongoing. Provides care for school Pro-D days, Regular Early Dismissal Days, and seasonal breaks. Must pre-register and space is limited.

Preteen and Youth
A variety of programs and activities are available for preteen and youth.

Rainbows and Unicorns Preschool
Phone:  604-718-8436
E-mail: dbloomfield@richmond.ca
Designed to develop the child intellectually, socially, physically, emotionally, and cognitively. Term is from September to June with a Winter and Spring Break vacation. For all licensed preschools, children must turn appropriate age by December 31.

Aims to prevent and reduce the spread of HIV and AIDS and provide care, treatment, and support services to Aboriginal peoples infected and affected by HIV/AIDS.

Aboriginal HIV/AIDS Community Education Program
Provides holistic and culturally appropriate HIV/AIDS prevention workshops to health professionals, students, communities, youth, incarcerated people, Elders, families, Chiefs, and Council. Trains speakers living with HIV/AIDS to educate and share their life experiences with Aboriginal communities and organizations.

Family Support & Advocacy
E-mail: elizabeth@healingourspirit.org
Assists Aboriginal people living with HIV/AIDS and their families. Services include medical transportation, nutritional supplements, home, hospital and prison visits, health care referrals, hospital care packages, monthly luncheons, cultural healing programs, peer support counseling, healing circles, cultural workshops, housing and housing advocacy, and human rights advocacy.

Resource Centre
A collection of books, videos, magazines, articles, abstracts, newsletters, and professional journals that reflects and supports the diverse HIV/AIDS related issues facing Aboriginal communities today. Staff can research any subject by personal request, mail, or email. Maintains a comprehensive list of AIDS Service Organizations, Aboriginal and non-Aboriginal health authorities, HIV/AIDS programs, and support services.

Works to build healthy communities through health, wellness, and community support services. Programs include Meals on Wheels, Chinese Meals on Wheels, the Family Respite Centre, the Community Integration Project, and Health Promotion Services such as flu shots and health education.

Community Integration Project (CIP)
St. George's Place
West 14th Ave & Laurel Street Vancouver,  BC   Helps people with physical disabilities adapt to their housing and daily living needs while maintaining their quality of life within their home and community. Includes a resident mix of tenants both with and without physical disabilities. Located near Vancouver Hospital and GF Strong Rehabilitation Centre.

Family Respite Centre
2711 East 49th Street
Vancouver,  BC   V6J 1S1   (Map)
Phone:  604-327-9525
Offers a home-like environment where seniors with mental or physical frailties receive temporary care, benefiting from the care of dedicated nursing staff, advanced recreational and therapeutic programs, and the opportunity to socialize with other guests, staff and volunteers.

Health Promotion Services
204-3077 Granville Street
Vancouver,  BC   V6H 3J9   (Map)
Offers customized workplace, home and community health programs to enhance the well-being of British Columbians. Registered Nurses deliver a variety of services such as immunizations, health education, occupational health nursing and other services.

Meals on Wheels
Phone:  604-732-7638
Fax:  604-733-6698
Volunteers deliver meals every weekday throughout Vancouver and Richmond. In addition to the hot, nutritious food, meal recipients benefit from a visit from friendly volunteers and an informal check on their safety. Meals are delivered Monday to Friday between 11:00am and 1:00pm. For Western Meals on Wheels call 604-732-7638. For Chinese Meals on Wheels call 604-733-6615.

Provides 24/7 access to non-emergency health information and advice in BC via telephone, a website, a wireless app, and a collection of print resources, including the BC HealthGuide Handbook. Website provides information on health topics, symptoms, and over-the-counter and prescription drugs and offers tips for maintaining a healthy lifestyle. Offers a search and mapping function to health services to help BC residents find services in their communities. Call to speak to a registered nurse 24/7/365, dietitian (Monday to Thursday, 8:00am to 8:00pm, and Friday, 8:00am to 5:00pm), pharmacist (9:00am to 5:00pm daily), or to find a health resource in their area. Translation services are available upon request.

BC HealthGuide Handbook
Web site: www.healthlinkbc.ca/healthguide.stm
A self-care manual that provides information on health topics including disease prevention, home treatment, emergencies, healthy lifestyle choices, and advice on when to seek a higher level of care. Can be ordered free of charge to residents of BC using the online order form.

Dietitian Services
Web site: http://www.healthlinkbc.ca/dietitian/
Svailable online and by telephone to answer diet and nutrition-related questions. Call free-of-charge to speak to a registered dietitian from 8:00am to 8:00pm, Monday to Thursday, and 8:00am to 5:00pm, on Friday, or email Dietitian Services with questions 24/7/365. Translation services are available upon request.

HealthLinkBC Files
Web site: www.healthlinkbc.ca/healthfiles/index.stm
Easy-to-read fact sheets on public health and safety issues which are updated regularly to include the latest health advice. Available on the HealthLink BC website as downloadable PDF documents in English, with most topics translated into French, Chinese, Punjabi, Spanish, and Vietnamese.

Engaged in advocacy, public awareness, and funding research for improved understanding, prevention, and treatment of cardio/cerebrovascular disease. Visit the local office for information and free brochures.

Heart Smart Kids
A ministry approved educational program for children in kindergarten to grade 3 and grades 4 to 6. Workshops are held for teachers to enable them to deliver this program. All materials and workshop are free to teachers. For groups of 5 or more teachers in one school, workshop can be brought to your school.

Hearts in Motion Walking Club
A program designed to encourage people to participate in regular physical activity by walking.

Patient Family Resource Centre
Located at the Richmond Hospital, the Resource Centre is a place for families and patients to get healthy heart information.

Richmond Centre Wellness Club
A joint program between the Heart & Stroke Foundation and the Richmond Centre Mall providing daily early morning exercise in the form of Tai Chi exercise.

Yuan Jyi Dance Group
A joint program between the Heart & Stroke Foundation and Lansdowne Centre providing daily early morning fitness in the form of Yuan Jyi dance.

Liturgy is held on Saturday at 5:30pm, Sunday at 9:30am, and daily (except Mondays) at 9:00am.

Offers youth programs, seniors' fellowship, bible studies, Sunday school for kindergarten to grade 12 and adults, and couple's fellowship. Sunday service times are: Minnan/English at 8:45am, Mandarin at 10:15am, and English at 11:30am.

The largest, multicultural, immigrant-serving agency in western Canada. Provides a variety of employment and settlement services to Lower Mainland immigrant and refugee communities, and works with over 23,000 clients per year. An additional location is at 150 - 8400 Alexandra Road, Richmond, BC, V6X 3L4.

English Language Services for Adults (ELSA)
Provides English language training for adult newcomers in speaking, listening, reading, and writing based on the nationally recognized Canadian Language Benchmarks (CLB). Students learn English through relevant settlement language topics such as housing, banking, transportation and community resources, and make important connections to the community through field trips and guest speakers in the classroom.

Immigrant Women's Peer Support Program
Provides support to immigrant and refugee women experiencing challenges during their integration process. Participants are selected to be trained to become peer support group facilitators. Once they complete the training, graduates go back into their communities and deliver 10-week peer support groups for other newcomer women facing difficulties adjusting to life in Canada. The long-term skill building and support groups help empower immigrant and refugee women by creating safe and supportive environments. Provides an opportunity to create friendships, exchange coping strategies, and discuss issues related to adjustment and integration.

Multilingual Counseling
Aims to assess the settlement needs of newcomers and provide orientation to their new environment. Settlement workers provide orientation and support to access community and government services. Through workshops related to BC society and services, assistance completing government forms, and counseling, Multilingual Counseling hopes to meet the settlement needs of the client.

Skills Connect for Immigrants
Newly-arrived skilled immigrants can get one-on-one counseling to help upgrade their existing credentials through skills training at educational institutes. Newcomers are provided job search assistance, English training, and workshops like Soft Skills for the Canadian Workplace.

Volunteer Connections
A friendship and settlement assistance program with the goal of easing the challenges faced by immigrants and refugees adjusting to life in Canada. Volunteers in the community are recruited, trained and introduced to a new immigrant or refugee, or family. Provides newcomers with information and orientation to Canadian culture and their new community. Newcomers learn about their new country, practice their English and form lasting friendships. A great way for long-term residents and newcomers to come together, meet new people, learn about different cultures, and build a better community.

Formed to help improve the lives of British Columbians by accelerating improvement and innovation in health care. Coaches and consults with health care partners in the areas of quality improvement and integrating the patient voice. Works towards shared goals of healthier people, improved patient and provider experience, and afforadable healthcare costs.

Patient Voices Network
Web site:  www.patientvoices.ca
E-mail: connect@patientvoices.ca
Creates mechanisms for patients, their families and other community stakeholders to participate in primary health care changes that will positively affect their lives. Brings patients together from around BC to connect, share their experiences, and learn from each other.

Incentive offers an enriched curriculum in the core academic subjects of English, French, Mathematics, Science, and Social Studies. A variety of strategies are employed in the classroom that emphasize independent thinking within cooperative groups, including the development of group and individual projects, and group and individual oral presentations. Students are expected to take an active role in their learning.