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Richmond Low Income Resource Directory

Special Needs (Services for)

The Special Needs (Services for) section lists goods and services for people with physical, mental or developmental disabilities.

If what you are looking for isn't found in the list below, try:

  1. Looking in the  Children & Youth (Services for)Counselling & SupportEmploymentFamily & ParentingFinancial & Tax ServicesHealth - ServicesLaw & Justice and  Mental Health categories;
  2. Searching the larger Richmond Community Services Directory; or
  3. Contacting  Volunteer Richmond Information Services.


BC Coalition of People with Disabilities (BCCPD)
204 - 456 W. Broadway
Vancouver,  BC    V5Y 1R3   (Map)
Web site: www.bccpd.bc.ca
Phone:  604-875-0188
Fax:  604-875-9227
TDD:  604-875-8835
E-mail: feedback@bccpd.bc.ca
Program(s):
Advocacy Access Program
Phone:  604-872-1278
Toll Free:  1-800-663-1278
Help people with disabilities apply for and appeal process for provincial and federal (CPP) disability benefits. Helps people with disabilities understand their rights in housing, medical equipment and supplies. Provides workshops.

Canada Mortgage and Housing Corporation (CMHC) - BC & Yukon
200 - 1111 W. Georgia St.
Vancouver,  BC    V6E 4S4   (Map)
Web site: www.cmhc.ca
Phone:  604-731-5733
Fax:  604-737-4139
TDD:  1-800-309-3388
Toll Free:  1-800-668-2642

This government agency aims to help low-income and older Canadians, people with disabilities and First Nations live in decent, affordable homes.

Program(s):
Residential Rehabilitation Assistance Program for Persons with Disabilities (RRAP-Disabilities)
Web site: www.cmhc.ca/en/co/prfinas/prfinas_003.cfm
Helps homeowners and landlords pay for home repairs in housing for low-income persons with disabilities to make the home more accessible.

City of Richmond
6911 No. 3 Rd.
Richmond,  BC    V6Y 2C1   (Map)
Web site: www.richmond.ca
Phone:  604-276-4000
Fax:  604-276-4029
TDD:  604-276-4311
E-mail: infocentre@richmond.ca

The city government runs day-to-day city services, including garbage and recycling programs, leisure services, emergency programs, and much more.

Program(s):
Diversity Services Recreation Access Card
Web site: www.richmond.ca/parksrec/about/access/about.htm
Phone:  604-247-4909
Fax:  604-276-4132
The Recreation Access Card is for Richmond residents living with a permanent disability. It gives the disabled a 50% discount for drop-in activities at City recreation facilities - some restrictions apply.

Developmental Disabilities Association (DDA)
100 - 3851 Shell Rd
Richmond,  BC    V6X 2W2   (Map)
Web site: www.develop.bc.ca
Phone:  604-273-9778
Fax:  604-273-9770
E-mail: info@develop.bc.ca

Supports people who have developmental disabilities. Call to learn about adult day programs employment, childcare and group homes in Richmond and Vancouver.

Program(s):
Jobs West
Web site: www.jobswestdda.ca
411 - 2150 W. Broadway
Vancouver,  BC   V6K 4L9   (Map)
Phone:  604-732-7776
Fax:  604-732-7841
E-mail: kinglis@develop.bc.ca
An employment service for adults with developmental disabilities. It helps employers match, train, and keep qualified staff.

Health & Home Care Society of BC
204-3077 Granville St.
Vancouver,  BC    V6H 3J9   (Map)
Web site: www.carebc.ca
Phone:  604-733-6614
Fax:  604-733-6698
Toll Free:  1-888-677-6614
E-mail: info@carebc.ca

A non-profit charitable organization with a tradition of caring for those in most need. Services include Meals on Wheels, Chinese Meals on Wheels, and flu shots and health education.

Program(s):
Meals on Wheels
Phone:  604-732-7638
Fax:  604-733-6698
Meals can be delivered to people in Richmond and Vancouver who are unable to shop or prepare their own meals. Call for meal prices. Meals are delivered Monday to Friday between 11:00am and 1:00pm Phone: Western Meals on Wheels: 604-732-7638 Chinese Meals on Wheels: 604-292-7200

Insurance Corporation of British Columbia (ICBC) - Richmond
5740 Minoru Blvd.
Richmond,  BC    V6X 2A9   (Map)
Web site: www.icbc.com
Phone:  604-661-2255

The Insurance Corporation of British Columbia (ICBC) provides universal auto insurance for BC motorists. They also handle driver licensing, vehicle registration and licensing, and commercial vehicle compliance. Hours are 8:30am to 4:30pm Mon-Fri.

Program(s):
Disability Discount
Web site: www.icbc.com/autoplan/costs/save-money/disability-discount
Phone:  604-660-4524
Toll Free:  1-877-388-4440
If you are 16 or older, own or lease a car and are a "person with disabilities," you may be able to get a 25% discount on your basic Autoplan insurance. You must get a Motor Fuel Tax Act registration number from the Ministry of Small Business and Revenue to apply for the driver discount.

Multiple Sclerosis Society of Canada
1501 - 4330 Kingsway
Burnaby,  BC    V5H 4G7   (Map)
Web site: www.mssociety.ca/en/
Phone:  604-689-3144
Fax:  604-689-0377
Toll Free:  1-800-268-7582
E-mail: info.bc@mssociety.ca

Gives information and support, equipment, education and advocacy to people with MS and to their families.

Program(s):
Equipment Provision Program - EPP
Web site: www.mssociety.ca/bc/epp.htm
Phone:  604-689-3144
Fax:  604-689-0377
Toll Free:  1-800-268-7582
E-mail: info.bc@mssociety.ca
Helps lower-income people who have multiple sclerosis get equipment that is medically necessary. Financial Criteria Apply.

Richmond Centre for Disability
100-5671 No. 3 Road
Richmond,  BC    V6X 2C7   (Map)
Web site: www.rcdrichmond.org
Phone:  604-232-2404
Fax:  604-232-2415
TDD:  604-232-2479
E-mail: rcd@rcdrichmond.org

Offers information, resources and support that facilitate and empower people with disabilities to resolve challenges they face on a daily basis

Program(s):
Access Richmond
Web site: www.accessrichmond.ca
E-mail: ella@rcdrichmond.org
Provides information on the accessibility of Richmond. See the website www.accessrichmond.ca
Children and Youth Summer Camp
E-mail: ian@rcdrichmond.org
Specialized summer camp activities for children and youth with special needs for July and August. Fee subsidy is available for families with financial hardship.
Community Access for Computer
E-mail: ian@rcdrichmond.org
Barrier free access to computer technology, free Internet access.
Peer Support & Social Interaction
E-mail: rich@rcdrichmond.org
A chance to exchange ideas, experiences and concerns in a comfortable atmosphere. Activities include recreational and social events.
Skills Development
E-mail: viet@rcdrichmond.org
Offers learning opportunities that support participants and help them develop skills in different areas, such as computer class, English as a Second Language, office skills training, life skills and more

Richmond Food Bank
100 - 5800 Cedarbridge Way
Richmond,  BC    V6X 2A7   (Map)
Web site: www.richmondfoodbank.org
Phone:  604-271-5609
E-mail: info@richmondfoodbank.org

Provides free, healthy food each week to those in need.

Program(s):
Special Needs
For people with special circumstances who need help from the Food Bank but cannot get there, other arrangements can be made to receive food assistance. Call for information.

Richmond Society for Community Living
170 - 7000 Minoru Blvd.
Richmond,  BC    V6Y 3Z5   (Map)
Web site: www.rscl.org
Phone:  604-279-7040
Fax:  604-279-7048
E-mail: info@rscl.org

Provides services for children, teens, and adults who have a developmental disability. Referral by the BC Ministry of Children and Family Development or Community Living BC.

Program(s):
Adult Day Programs
Programs that help adults with developmental disabilities in the areas of life-skills, recreation, volunteering and employment. Programs include 1) Richmond Community Options (RCO) 2) Aveneue and 3) Transitions.
Infant Development Program
Phone:  604-279-7059
E-mail: idp@rscl.org
Trained consultants make home visits to families with children from birth to three years who may have a delay in their development, or are at risk of delay. Referral by parent, family pysician or health professional.
Supported Child Development Program
Phone:  604-279-7010
E-mail: cmclellan-haqq@rscl.org
Provides information and resources about children with disabilities in childcare settings. Consultants also help families find childcare services in the community.
Treehouse Early Learning Centre
Phone:  604-277-8224
Fax:  604-277-8224
E-mail: lmountain@rscl.org
A child care program for children, both with and without a developmental disability, who need extra support to gain the skills of independence. For children aged 3 to 5.
Youth Connections
Phone:  604-279-7045
E-mail: cbooth@rscl.org
Activities for children and youth aged 5 to 19 with developmental disabilities.

Social Planning and Research Council of British Columbia (SPARC BC)
4445 Norfolk Street
Burnaby,  BC    V5G 0A7   (Map)
Web site: www.sparc.bc.ca
Phone:  604-718-7733
Fax:  604-736-8697
E-mail: info@sparc.bc.ca

SPARC BC works with communities to build a just and healthy society for everyone. They also issue parking permits for people with disabilities and offer educational workshops for community development.

Program(s):
Parking Permit Program for People with Disabilities
Phone:  604-718-7744
E-mail: permits@sparc.bc.ca
SPARC BC issues parking permits for people with disabilities in all areas of BC. You can download an application form from the website.

TransLink
1600 - 4720 Kingsway
Burnaby,  BC    V5H 4N2   (Map)
Web site: www.translink.ca
Phone:  604-453-4500

TransLink is Metro Vancouver's regional transportation authority. They are responsible for the public transportation in Metro Vancouver.

Program(s):
HandyCard
Web site: www.translink.ca/en/Rider-Info/Accessible-Transit/HandyCard-Taxi-Saver.aspx
13401 108 Ave.
Surrey,  BC   V3T 5T4   (Map)
Phone:  778-452-2860
People with a permanent disability that prevents them from using public transit without help can travel at reduced rates with a HandyCard. An attendant can travel free. Application forms are available on the TransLink website. With a HandyCard, you can also purchase TaxiSaver coupons, which allow you to pay for taxi rides at reduced rates. HandyCards cannot be used with the HandyDART.
HandyDART
Web site: www.translink.ca/en/Rider-Info/HandyDART.aspx
Phone:  604-575-6600
HandyDART provides transportation in special vans for people who cannot use public transit without assistance due to a physical or cognitive disability. Phone the office or visit their website for more information and to register.
Information Line
Phone:  604-953-3333
Call for information about bus routes, schedules and fares. Call 7 days a week, between 6:30am and 11:30pm. The website also includes a trip planner and transit maps.
Lost & Found
Stadium Sky Train Station 590 Beatty Street
Vancouver,  BC   Phone:  604-682-7887
E-mail: lost_property@translink.bc.ca
Operates Monday to Friday 8:30am to 5:00pm
Taxi Saver
13401 108 Ave.
Surrey,  BC   V3T 5T4   (Map)
Phone:  778-452-2860
Taxi Saver is a supplementary service to HandyDART and available for people with permanent disabilities who have a HandyCard. To find out more about the program, please contact the Access Transit office at 778-452-2860.

Vancouver Coastal Health - Richmond - Continuing Health
The Richmond Hospital - 7000 Westminster Hwy.
Richmond,  BC    V6X 1A2   (Map)
Web site: www.vch.ca
Phone:  604-278-3361

Offers care in the community for people who have health problems. Call to make an appointment to have your health care needs reviewed or just to get more information. If you would like, a relative or friend can phone for you. There will be a visit to discuss your health care needs and the support you get from family and friends.

Program(s):
Home Care Nursing and Rehabilitation
Phone:  604-278-3361
Nursing care and support is given to disabled newborns, children and adults whose needs can be safely met in their own home.

Volunteer Richmond Information Services
190 - 7000 Minoru Blvd.
Richmond,  BC    V6Y  3Z5   (Map)
Web site: www.volunteerrichmond.ca
Phone:  604-279-7020
Fax:  604-279-7038
E-mail: info@volunteerrichmond.ca

A non-profit organization that brings people and services together through community information and volunteerism.

Program(s):
Seniors Information & Referral
Trained senior 55+ volunteers provide information and referral regarding community services to seniors ages 55 and older. Also assists seniors navigate through government systems, and fill out application forms. Topics include pensions, income tax, citizenship and permanent residency, medical plan, pharmacare, legal resources, housing, and shelter aid for renters. Service is available by phone, as well as by appointment or drop-in at the office, 9 am to 4 pm Monday to Friday. Also offered by appointment at the West Richmond Community Centre Mondays 10 am to 2 pm. The Seniors Information line is available to answer any questions about benefits and entitlements for seniors. There are trained volunteers available Monday to Friday 9 am to 4 pm.

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