Library Updates & Information

Updated September 02, 2020

After a month of being able to safely and successfully provide limited access to the Brighouse library branch, I am pleased to share that on Tuesday, September 8, we will be expanding access to browsing collections at Brighouse and introducing limited access at the Cambie, Ironwood and Steveston branches. All branches will be open 10:00am to 4:00pm Monday to Friday and you can visit the Brighouse and Steveston branches from 10:00am to 2:00pm on Saturdays.

Limited access to your libraries includes quick holds pickup, outdoor book returns, popular collection browsing and 1-on-1 help from library staff. You will continue to have access to the computer labs at the Brighouse and Ironwood branches with computer services coming to the Cambie and Steveston branches this month. At this time, you will still not have access to seating and study space, in-library programming or all of the collections, but library staff will be happy to retrieve materials for you.

We ask for your continued patience and understanding as we expect the first few days will be quite busy and I would also like to ask that you make community and staff health and safety a priority when visiting your libraries. We will continue to monitor capacity limits and there are many safety protocols in place, but as physical distancing may be difficult at times, I would like to encourage you to wear a mask and use the hand sanitizer available at all entrances.

Reading and learning is so important for mental health and well-being; please help us to ensure our libraries can continue to provide this valuable service to everyone in our community. With your support to follow our safety protocols – outlined by the Province, health authorities and regulatory agencies – we will continue to be in a position to gradually restore additional services. Thank you in advance for your cooperation.

The Library Board, staff and I look forward to welcoming you back safely to your libraries!

Updated July 14, 2020

It has been 4 months since we closed Richmond libraries in response to the COVID-19 Pandemic. I am excited to share that beginning next week, on Tuesday, July 21, we will be restoring limited access to the Brighouse library. The Cambie, Ironwood and Steveston library branches will follow in August. We ask for your continued patience and understanding as we expect the first few days will be quite busy and library staff may need to make some changes along the way.

So, what does limited physical access to your libraries include? In addition to quick holds pickup, computer labs by registration and outdoor book returns, you will now have in-person access to popular collections for all ages and 1-on-1 help from library staff. Some of the services you will not have access to include seating and study space, in-library programming, and library staff will be retrieving materials from the fiction, non-fiction and children’s collections for you.

Our community will continue to have access to online programming for all ages and RPL’s diverse digital collections. We are also steadily and safely progressing on checking in over 90,000 items – thank you for your ongoing patience with how quickly the book returns fill up and please note that no fines are being charged at this time.

I want to reassure you that the library continues to follow the guidelines set out by the Province, health authorities and regulatory agencies and is working closely with the City of Richmond to safely restore services for our community. With your support to follow our safety protocols, we will continue to be in a position to gradually restore library programming and services. Thank you in advance for your cooperation.

The Library Board, staff and I look forward to welcoming you back safely to your libraries!

Updated May 26, 2020

The library is following the guidelines set out by the province, health authorities and regulatory agencies and working closely with the City to safely and gradually restore services. While we are enjoying connecting with so many community members through online programs, we absolutely miss seeing you and we know you miss coming to the library. As we begin to restore services, I share the Library Board’s perspective that a slow and steady approach is the right way to proceed for our community and the library. We are committed to bringing back the library services you need and we thank you for your patience as we work through this step-by-step.

Last week, the library launched a Curbside Holds Pickup service. If you have items on hold, you will be receiving a phone call from library staff to set up a time for contactless holds pickup and directions on how to use the service safely. Curbside holds pickup service at Steveston, Cambie and Ironwood is launching next week. If you want even more to read, staff are excited to share that Quick Pick bags will be available to add to your holds pickup when you arrive.

We want to reassure you that there is no requirement to return books if you would like to hold onto them a little longer. All due dates have been extended to July 31 and no fines are being charged. However, if you do have a stack of library books taking up space, we have good news – book returns at all branches have reopened. Brighouse book returns are open Monday to Friday from 9:00am until full each day. Branch book returns are open every Monday at 10:00am and will close when full or by Thursday at 4:30pm. All returned materials will be set aside until it is safe for them to be borrowed again.

Library staff and I are pleased to be welcoming you back and look forward to saying “hi” at our curbside holds pickup service soon!

Updated March 16, 2020

The health and safety of our community and staff is of the utmost priority to Richmond Public Library and the Library Board. After consultation with the City of Richmond, all Richmond Public Library branches will be closing to the public as of Tuesday March 17, 2020 until further notice.

We are taking this action to minimize the risk of transmission of COVID-19 and to help keep Richmond residents and the broader community healthy. Our hope is that by taking the advice of our local health authority to implement these proactive steps immediately, we will be able to slow the spread of the virus and return to offering the library services you count on as soon as possible.

During this temporary closure, Richmond residents can continue to access Richmond Public Library’s online resources, which include: ebooks, audiobooks, online learning, digital newspapers and magazines, music, language learning courses and more. To support our community of readers, the library is also adding additional titles to its ebook collections this week.

All late fines are currently suspended, due dates and renewals are extended to July 31 and there are no charges for holds not picked up. We’ll keep your hold for you until service resumes.

We encourage community members to stay informed by consulting reliable sources such as the BC Centre for Disease Control. For local updates, please visit the City’s website and social media channels, and for library updates, check our website frequently as well as our Facebook and Twitter pages.

We appreciate the community’s understanding during these uncertain times as we work together to help ensure the health and safety of Richmond residents, and to slow the spread of COVID-19.

Exposure Control Plan – COVID-19

Richmond Public Library is committed to providing a safe and healthy workplace for staff and the public. A combination of measures will be utilized to minimize staff exposure to COVID-19. Our work practices and procedures will protect not only our staff, but also the public who enter our facilities. All staff must follow the procedures outlined in this plan to prevent or reduce exposure to COVID-19. The library will strive to find ways to control or eliminate exposure to COVID-19 by developing and implementing proper controls, safe work procedures and educating and training its staff. We will follow direction and controls as specified by the World Health Organization, BC Centre for Disease Control and the local Health Authority’s Medical Health Officer.

Download Printable PDF here .

The latest health information, government announcements and local resources:

Updated July 10, 2020

Updated July 10, 2020

Updated May 29, 2020

  • bc211 or phone 2-1-1TTY, Text and Chat available
    • Safe Seniors, Strong Communities – a program that matches seniors who need support with non-medical essentials, to volunteers in their community who are willing to help. Phone 2-1-1 or register online if you need help or if you would like to volunteer to help.
  • City of Richmond – updates about affected City programs, services & facilities.
  • Pathways Virtual Clubhouse – hosted on Facebook for people living with mental illness in Richmond.
  • Richmond Cares, Richmond Gives is continuing to serve seniors through its grocery shopping service and friendly-visiting, peer counseling and information and referral services over the phone. Call 604-279-7020 for more information.
  • Richmond Food Bank (5800 Cedarbridge Way) – hampers for individuals and families. Call 604-271-5609 for more information.
  • Richmond Free Community Meals
    • St. Alban’s Church (7260 St Albans Road) – Take-out meals on Tuesdays at 5:00pm & Fridays at 11:30am.
    • Church on Five (10200 No. 5 Road) – Take-out meals on Wednesdays at 6:00 pm.
    • Brighouse Park Pavilion – Bag lunches from Turning Point are available Monday to Thursday from 12:00pm – 1:00pm.
  • Meals To Go are available for purchase Monday to Friday 10:00am – 2:00pm at the Seniors Centre at Minoru Centre for Active Living (7191 Granville Avenue). Call 604-238-8450 for more information.

Updated May 29, 2020

  • Crisis Centre BC – 1-800-784-2433 (24/7). Chat and Youth Chat available.
  • Kids Help Phone – 1-800-668-6868 or text CONNECT to 686868 (24/7).
  • Here2Talk – Counselling and referral for post-secondary students (24/7). Connect online, through the Here2Talk app, or by phone at 1-877-857-3397 or 604-642-5212.
  • Seniors Distress Line – 604-872-1234
  • CHIMO Crisis Line – 604-279-7070
  • BounceBack® – online coaching and support from the Canadian Mental Health Association.
  • Foundry Virtual – expanded virtual mental health programs and services for youth ages 12-24.
  • Wellness Together Canada – mental health and substance use support resources, tools, apps and connections to trained volunteers and qualified mental health professionals.
  • VictimLinkBC – a toll-free, confidential resource for those experiencing domestic violence that is available by phone or email 24 hours a day.
  • Anxiety Canada™ – for resources to help cope with COVID-19 related anxiety.
  • Hope for Wellness – immediate 24/7 mental health counselling and crisis intervention for all Indigenous peoples across Canada.