Public Internet and Technology Policy

As the Internet is an unregulated, worldwide environment, the Library takes no responsibility for the content or quality of information. Customers should be aware that the Internet is not a secure medium and that third parties may be able to obtain information about customers’ activities.

The Library does not manage or filter the content of the information accessed on the internet on its public workstations or Wi-Fi network, with the exception of designated children’s workstations. This policy is in keeping with the Library’s long-standing tradition of providing a safe and welcoming environment for children where they may find materials that are both age-appropriate and of interest to them. However, the Library assumes no responsibility for the accuracy and effectiveness of any installed filter. Unfiltered internet access will continue to be provided in other areas of the Library, and the Library will not limit children’s access to these stations. Parents and guardians are reminded that the restriction of a child’s use of a Library computer, including internet and wireless access, is their responsibility.

The Library provides access to the internet, computers, and other electronic devices because of their overwhelming value to the community. Safe, effective use of the Internet is best achieved when the Library and customers co-operate in providing a learning environment that is safe and comfortable for all. Both the Library and internet/technology customers have responsibilities in this regard.

The Library will:

• Make available an open Wi-Fi network, as well as public workstations for internet access, word processing, and other public information needs.
• Provide a workstation use policy that ensures equitable access to the Internet and efficient use of resources.
• Provide a safe, welcoming environment for all its members.
• Protect the privacy of its customers and maintain the confidentiality of their legitimate use of internet and technology resources by implementing reasonable security and confidentiality measures to the best of its ability.
• Train library staff in the effective, safe use of the internet, how to provide effective internet orientation training programs for the public; and how to effectively carry out this Public Internet & Technology Policy.
• Promote public awareness of the Public Internet & Technology Policy.
• Enforcing this policy and taking appropriate action in response to violations.

Customers will:

• Use the library’s internet and technology resources in a responsible, ethical, and legal manner. Follow all applicable laws, regulations, and library policies related to internet and technology use.
• Recognize that the internet contains a wide variety of resources, including those that some may consider controversial or offensive. Respect the sensibilities of others when accessing sites that may reasonably be offensive to others.
• Be knowledgeable of what the internet contains and develop skills in navigating the internet to ensure they are accessing the sites they want.
• Exercise caution when sending personal and financial information via the internet.
• Assume responsibility for supervising their child’s access to the internet and ensure that the child is educated on internet safety and navigating skills.
• Assume responsibility for saving their work and protecting their privacy by logging out at the end of their session.
• Be aware that use of the internet for illegal purposes, including copyright violation, is prohibited and may result in prosecution.
• Not install or use any software or hardware that may compromise the security or confidentiality of the Library’s internet and technology resources or the data stored on them, including but not limited to tracking devices such as keyloggers.
• Report any suspected security breaches or other violations of this policy to library staff.
• Respect the confidentiality of any information they may access or receive through the Library’s internet and technology resources, and must not disclose this information to unauthorized individuals.
• Agree to follow the Terms of Use, and know that failure to follow them will result in suspension of library privileges.