Email Us

Email us your questions and comments using our email service.
» Email us.

Visit Us

See hours and locations for our library branches.
» View our locations.

Call Us

Cards and Accounts Desk: (604) 231-6404.
Ask Me Desk: (604) 231-6413.
» More Info


Get answers to your library cards & accounts questions.
» Check our FAQs.

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General RPL Service Support

Library Hours Line: (604) 231-6401
» Click here for Hours and Locations
Loans, Overdues & Holds: (604) 231-6404

Branch-specific Contact Information

RPL has four locations: Brighouse, Ironwood, Cambie and Steveston. The book dispenser at the Hamilton Community Centre is also now open.
Hours vary by location. Visit our Hours & Locations page for more information.
The book dispenser at the Seniors Centre at Minoru Centre for Active Living remains temporarily closed.

1-on-1 Help

Need help learning how to use RPL’s digital services, like eBooks or the online catalogue?
Book a 1-on-1 Help session at Brighouse.


Susan Walters

Chief Librarian & Secretary to the Board

Anne Bechard

Manager of Community Engagement

Shaneena Rahman

Manager of Customer Experience

Iris Lee

Manager of Human Resources

Victor Lai

Manager of Finance & Facilities

Senior Staff

Wendy Jang

Coordinator of Collections & Customer Service Delivery

Shane Parmar

Coordinator of Community Development & Service Design

Ariana Galeano

Coordinator of Innovation & Learning Development

Allen Chi

Coordinator of Information Technology

Stephanie Vokey

Coordinator of Marketing & Public Relations


Head of Adult & Seniors Services

Kate Adams

Head of Children & Family Services

Christine McCrea

Head of Community Branch Services

Ping He

Head of Content, Collections & Discovery Services

Cindy Ho

Head of Digital & Learning Services

Angela Lee

Head of Library Experience & Customer Service

Alexandra Korotchenko

Head of Newcomer & Volunteer Service