Contact

Email Us

Email us your questions and comments using our email service.
» Email us.

Visit Us

See hours and locations for our library branches.» View our locations.

Call Us

1st Floor Ask Me Desk: (604) 231-6404.
2nd Floor Ask Me Desk: (604) 231-6413.
» More Info

FAQs

Get answers to your library cards & accounts questions.
» Check our FAQs.

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General RPL Service Support

Library Hours Line: (604) 231-6401
» Click here for Hours and Locations
Loans, Overdues & Holds: (604) 231-6404

Branch-specific Contact Information

RPL has four locations: Brighouse, Ironwood, Cambie and Steveston. The book dispenser at the Hamilton Community Centre and at the Seniors Centre at Minoru for Active Living are also open.
Hours vary by location. Visit our Hours & Locations page for more information.

1-on-1 Help

Need help learning how to use RPL’s digital services, like eBooks or the online catalogue?
Book a 1-on-1 Help session at Brighouse.

Management

Susan Walters

Chief Librarian & Secretary to the Board

Anne Bechard

Manager of Community Engagement

Shaneena Rahman

Manager of Customer Experience

Iris Lee

Manager of Human Resources

Charles Leung

Manager of Information Technology

Eva Yu

Manager of Finance and Facilities

Senior Staff

Wendy Jang

Coordinator of Collections & Customer Service Delivery

Shane Parmar

Coordinator of Community Development & Service Design

Ariana Galeano

Coordinator of Innovation & Learning Development

Stephanie Vokey

Coordinator of Marketing & Public Relations

Michelle Callaghan

Head of Adult & Seniors Services

Kate Adams

Head of Children & Family Services

Christine McCrea

Head of Community Branch Services

Cindy Ho

Head of Digital & Learning Services

Rafael Abramoff

Head of Library Experience & Customer Service

Kathy He

Head of Newcomer & Volunteer Service